IT Support and Maintenance Technician

Description

Job Summary: We are seeking an initiative-driven technical support technician with a passion for technology to grow professionally in IT maintenance and support. Key Highlights: 1. Continuous training and participation in real-world projects. 2. Professional development and growth opportunities in IT. 3. Excellent work environment and continuous learning. Who Are We? At **DAST Tecnologías del Bajío**, we specialize in technical support, maintenance, and repair of computers, laptops, and technological devices for businesses and end users. We seek to welcome into our team a proactive technician with a passion for technology and a practical mindset, eager to develop professionally within the **IT support and maintenance area**. What Will You Do? * Level 1 and 2 technical support for end users * Diagnosis and resolution of computer equipment failures * Installation and configuration of hardware and software * Preventive and corrective maintenance of computers and laptops * Configuration of Windows-based systems and peripherals * Basic inspection and support for mobile devices * Printer configuration and network connectivity setup * Basic network installation and configuration * Support for structured cabling * IT inventory management * Ticket and incident tracking and resolution * On-site and remote technical support Required Profile * Recent graduate or final-year student in Computer Science, IT, Informatics, or related field * Approximately 6 months to 1 year of experience in technical support, internships, or IT-related activities * Knowledge of computer equipment maintenance and diagnosis * Proficiency in Windows 10/11 and Microsoft 365 * Basic knowledge of networking and connectivity * Strong communication skills and user-oriented service attitude * Proactive, responsible, and problem-solving oriented profile * Genuine eagerness to learn and grow within the technology field Desired Skills * Software and driver installation * Basic computer assembly and maintenance * Printer and peripheral configuration * LAN/WiFi networks * System formatting and device backup * Hardware and software diagnostics * On-site technical support * Basic router and switch configuration * Basic Android/iPhone mobile device support What We Offer * Continuous training * Participation in real-world projects * Professional development within the IT field * Excellent work environment * Growth opportunities * Job stability * Continuous learning in enterprise technologies and solutions Position Type * On-site mode * León, Guanajuato * Full-time shift Salary: $8,500.00 - $10,000.00 per month Experience: * 2 years: 1 year (Preferred) Work Location: On-site employment