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This position requires **in-depth technical expertise in Cisco and Avaya voice technologies**, including **Cisco Call Manager (CUCM) On\\-Prem, Call Manager Express, Webex Calling, Expressway, and Avaya communication systems.** Experience with **Session Border Controllers (SBCs)**, **SIP trunks**, and hybrid deployments in Equinix or similar environments is also required.\n\n**Requirements**\n\n* More than 5 years of experience in enterprise collaboration/voice environments.\n* In-depth knowledge of Cisco CUCM (On\\-Prem and Cloud), CME, Webex, and Expressway.\n* Solid understanding of Avaya Communication Manager and related VoIP technologies.\n* Experience with SIP, SBCs, and voice security.\n* Familiarity with Equinix environments or other voice implementations in data centers.\n* Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration) are highly valued.\n* Excellent troubleshooting, documentation, and communication skills.\n* Experience integrating collaboration tools with Microsoft Teams or other platforms.\n\n **Key Responsibilities:**\n\n* Design and implement collaboration solutions using Cisco and Avaya technologies.\n* Design and provide support for Cisco Unified Communications (CUCM), both on-premises and cloud-based.\n* Configure and troubleshoot Call Manager Express, Webex Calling, and Expressway environments.\n* Work with SBCs to ensure secure and compliant voice integrations.\n* Migrate legacy Avaya infrastructure to modern cloud-based Cisco platforms.\n* Collaborate with network and infrastructure teams, especially in hosted environments such as Equinix.\n* Develop documentation, standards, and best practices for voice/collaboration infrastructure.\n* Provide Level 3 support and act as a technical expert (SME) for collaboration-related escalations.\n\n**We Offer:**\n\n* Office hours\n* 100% payroll employment\n* Salary up to $120,000 gross (open to negotiation based on experience)\n* Statutory benefits\n* Additional benefits (family health insurance, life insurance up to 1 million, grocery vouchers, 30 days of Christmas bonus, PTU)","price":"$MXN 120,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758756866000","seoName":"network-voice-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-antonio-la-isla/cate-engineering-network/network-voice-engineer-6384087885862712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cf5491d8-c91e-40fc-9cde-dfef07fbd377","sid":"4faca071-0ea7-4052-ae75-3c6dfab06671"},"attrParams":{"summary":null,"highLight":["Experience with Cisco and Avaya","Hybrid work scheme (3 days on-site)","Salary up to $120,000 gross"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1758756866082,"categoryName":"Engineering - Network","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1278,1400","location":"Lafontaine 216, Polanco, Polanco III Secc, Miguel Hidalgo, 11540 Ciudad de México, CDMX, Mexico","infoId":"6384087844979312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Engineer -SOC/ Hybrid in CDMX","content":"Important company requires:\n\n**Lead \\- Customer Service Engineer \\-SOC/ Hybrid in CDMX**\n\n**Essential Qualifications:**\n\n* **Education: Bachelor's Degree in Electrical, Electronics, Telecommunications.**\n* **Languages: Fluent English (Proficiency in English is required).**\n\nThe position is part of the Service Operations Centre (SOC), which acts as a single point of contact for customers in the international division. The objective of the role is to manage incidents and customer requests, ensuring:\n\n* Incident or request reception.\n* Analysis and troubleshooting.\n* Resolution or escalation.\n* Case closure.\n* High\\-level customer service.\n\n**Requisite Skills:**\n\n* 6 to 8 years telecommunications experience, preferably for a service provider.\n* CCNP/CCIE certification and simmmilar level SDWAN certification or Any Basic Network \\-security\\- related certification is a plus.\n* Indepth Knowledge of IP addressing, routing protocol (BGP, OSPF etc.)\n* Indepth Knowledge of VPN /IPsec technology.\n* Understanding of security, firewall, the proxy is a plus (Fortinet/Zscaler/Paul Alto etc.)\n* knowledge of OSI layer and Layer 1/2 technology (xDSL, Ethernet, leased lines, wireless)\n* Strong customer focus.\n* Excellent oral and written communication skills, team player, good listening skills.\n* Coordination skills and result\\-focused, requires push and escalate.\n* Work effectively under pressure.\n* Proficient with Microsoft Office Suite.\n* Excellent aptitude for problem\\-solving and good analysis skills.\n* Ability to learn, autonomy, the capacity of initiative.\n\n**Functions:**\n\n* Understanding the customer issue /requirement and capture in ticket/system\n* Support the desk to resolve the issues.\n* Troubleshoot to isolate and resolve the level 3 incidents/queries.\n* Escalate to next level or partner to resolve incidents within SLA.\n* Review and perform the impact analysis for changes , execute the changes complex followed with post check.\n* Participate in technical and design discussion with customer and Solution.\n* Run and analyze traffic reports, IP configuration.\n* Coordinate and participate in troubleshooting efforts between departments and vendors.\n* Manage and monitor Planned Maintenance.\n\n**Job Type**: Hybrid.\n\n**Location:** Mexico City (Polanco – Santa Fe)\n\n**Salary:** Open\\- Based on experience.\n\nTipo de puesto: Tiempo completo\n\nSueldo: A partir de $20,000\\.00 al mes\n\nExperiencia:\n\n* SOC: 6 años (Obligatorio)\n\nIdioma:\n\n* Inglés (Obligatorio)\n\nLugar de trabajo: remoto híbrido en 11560, Colonia Polanco, CDMX","price":"$MXN 20,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758756862000","seoName":"customer-service-engineer-soc-hybrid-in-cdmx","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-antonio-la-isla/cate-engineering-network/customer-service-engineer-soc-hybrid-in-cdmx-6384087844979312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2f53d28e-3d69-446e-8c7c-450fd6707813","sid":"4faca071-0ea7-4052-ae75-3c6dfab06671"},"attrParams":{"summary":null,"highLight":["Customer service engineer role in CDMX","6-8 years telecom experience required","Hybrid work with fluent English"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1758756862888,"categoryName":"Engineering - Network","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1278,1400","location":"Av. Insurgentes Sur 1703, Guadalupe Inn, Álvaro Obregón, 01020 Ciudad de México, CDMX, Mexico","infoId":"6384087815782512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Network Security Engineer – Level 2 CDMX","content":"**Firewall and Perimeter Security**\n\n* Advanced administration and configuration of Cisco ASA / Firepower Threat Defense (FTD)\n* Management of Cisco Secure Firewall Management Center (FMC)\n* Configuration of Cisco Umbrella / Cisco SecureX (desirable)\n* Administration and hardening of Fortinet FortiGate (policies, VPNs, UTM, SD\\-WAN)\n* Configuration and administration of FortiToken (MFA/2FA) for remote access and critical applications analysis\n\n**Networks and Protocols**\n\n* Solid knowledge of TCP/IP, UDP, DNS, DHCP, HTTP/S, SMTP, SNMP, BGP, OSPF, EIGRP\n* Configuration of VPNs (Site\\-to\\-Site, Remote Access, SSL, IPsec)\n* Network segmentation using VLANs and subnets\n* Knowledge of SD\\-WAN on Cisco and Fortinet\n\n**Information Security**\n\n* Implementation of IPS/IDS, application control, web filtering, antivirus on firewalls\n* Integration of AMP with Cisco ASA / FTD and Meraki MX firewalls.\n* Integration with Active Directory / LDAP / RADIUS / MFA\n* Administration and operation of Cisco ISE for network access control (NAC), 802\\.1X authentication, identity-based policies, and security posture\n* Knowledge of Zero Trust and best practices for hardening (Desirable)\n\n**Certifications (Desirable)**\n\n* Cisco CCNP Security\n* Fortinet NSE 4\n\nJob type: Full-time\n\nSalary: $50,000\\.00 \\- $60,000\\.00 per month\n\nBenefits:\n\n* Salary increases\n* Savings fund\n* Company parking\n* Free parking\n* Flexible hours\n* Option for indefinite contract\n* Company phone\n\nExperience:\n\n* Network support: 2 years (Desirable)\n* Network security: 3 years (Desirable)\n* Cybersecurity: 3 years (Desirable)\n\nLanguage:\n\n* English (Desirable)\n\nTravel availability:\n\n* 25% (Desirable)\n\nWork location: Hybrid remote in 01020, Guadalupe Inn, CDMX","price":"$MXN 50,000-60,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758756860000","seoName":"network-security-engineer-nivel-2-cdmx","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-antonio-la-isla/cate-engineering-network/network-security-engineer-nivel-2-cdmx-6384087815782512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"52325638-247c-42ec-acf6-4ef7d285c5c5","sid":"4faca071-0ea7-4052-ae75-3c6dfab06671"},"attrParams":{"summary":null,"highLight":["Administer Cisco ASA/Firepower"," Configure Fortinet FortiGate"," Network security and protocols"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1758756860607,"categoryName":"Engineering - Network","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1278,1400","location":"Carr. México-Toluca 5704, Contadero, Cuajimalpa de Morelos, 05500 Ciudad de México, CDMX, Mexico","infoId":"6384087778918512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Network Engineer – WAN/Security","content":"**Senior Network Engineer – WAN/Security**\n\n**YOUR DREAM JOB STARTS HERE!**\n\n**JOIN THE FAMILY!**\n\nWe are a leading global provider of complete frozen food solutions. Our portfolio includes creative solutions geared toward helping food industry professionals, focused on everything a family makes possible. Rich's®: Endless possibilities. One family. Focused on attracting and retaining the most talented people.\n\n**POSITION OBJECTIVE:**\n\nThis role is responsible for designing, implementing, and maintaining enterprise network infrastructure. They collaborate with other IT teams to ensure network infrastructure meets business needs. This role also troubleshoots and resolves network issues, performs network capacity planning, and stays up\\-to\\-date with emerging technologies and industry needs to continuously improve network performance and security. Responsible to provide technical support to end\\-users visiting in person the plants/offices or remotely. This role involves configuring, installing and maintaining SDWAN solutions, Firewalls, VPNs, LAN, Wireless, managing core network services, performing hardware replacements, and supporting day\\-to\\-day network operations across office and CoLo data center environments\n\n**REQUERIMENTS:**\n\n* Bachelor’s degree in computer science or related field.\n* 5\\-7 years of experience as a Network Engineer, preferably in a similar role.\n* Strong knowledge of networking principles, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, IPAM, NTP, NAC, routing, switching, load balancers, etc.) .\n* Strong experience with Cisco SDWAN solution, Fortinet and Cisco Firewalls and WAFs, Cisco and Fortinet VPN, Cisco switches/routers, Aruba Wireless access points and controllers, Azure cloud networking, Clear Pass NAC, F5 load balancers, network design, implementation, and troubleshooting.\n* Adept in network troubleshooting and performance optimization\n* Proficiency in network monitoring and management tools (e.g., Logic Monitor, Wireshark, IPAM BlueCat).\n* Excellent problem\\-solving and analytical skills.\n* Valid US Visa and Ability to travel up to 25% for on\\-site support and installations.\n* Strong communication and documentation skills.\n* Strong English speaking, writing, and reading skills.\n* Flexible hours available.\n* Ease to commute to Cuajimalpa, CDMX.\n\n**KEY RESPONSIBILITIES:**\n\n* Design and implement complex enterprise SDWAN, Firewalls, VPN, LAN, Wireless, Load Balancers solutions.\n* Troubleshoot and resolve network issues in person or remotely using ITIL methodology.\n* Perform network maintenance and upgrades in person or remotely by conducting rack\\-and\\-stack, configuration, cabling and RMAs\n* Ensure IT/OT network security and compliance.\n* Provide technical support to end\\-users and participate in on\\-call rotation for network support.\n* Participate in network planning and budgeting.\n* Assist in the development of network policies, SOPs, network diagrams and maintain an accurate CMDB inventory.\n* Monitor network performance and capacity\n* Apply here, attaching an updated CV, preferably in English.\n\n**POSITION OPPORTUNITY:**\n\nAs a family business, taking care of our associates is a top priority. That's why we offer benefits and tools to help them balance work and life:\n\n* Permanent contract \\+ Competitive compensation \\+ benefits above the legal limit.\n* Professional development opportunities.\n* Be part of a values\\-oriented culture.\n* Opportunities to participate in volunteer and community impact campaigns.\n\n**SELECTION PROCESS:**\n\nThe talent acquisition team will evaluate your professional profile based on your application. If your profile is a match for the position, we will contact you by email to integrate you into our selection process.\n\nAt Productos Rich and its subsidiaries, we are committed to an equal employment opportunity policy and will not discriminate against any applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity, sexual orientation, marital status, or any other legally protected basis recognized by federal, state, or local laws. The information collected through this application is solely for the purpose of determining suitability for employment, verifying identity, and maintaining employment statistics on applicants.\n\nJob Type: Full\\-time\n\nPay: $40,000\\.00 \\- $50,000\\.00 per month\n\nApplication Question(s):\n\n* What is your expected salary?\n* In minutes, How long does it take you commute to Cuajimalpa?\n* What is your level of proficiency in English?\n\nWork Location: Hybrid remote in Cuajimalpa, CDMX","price":"$MXN 40,000-50,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758756857000","seoName":"senior-network-engineer-wan-security","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-san-antonio-la-isla/cate-engineering-network/senior-network-engineer-wan-security-6384087778918512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d0d378e2-1e66-4b7b-8ad1-6218e80ea30c","sid":"4faca071-0ea7-4052-ae75-3c6dfab06671"},"attrParams":{"summary":null,"highLight":["Design enterprise SDWAN/Firewall solutions"," Troubleshoot network issues remotely/on-site"," Manage network security and compliance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1758756857727,"categoryName":"Engineering - Network","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1278,1400","location":"Toronto 637, Las Americas, 53040 Naucalpan de Juárez, Méx., Mexico","infoId":"6384087444275512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Quoter","content":"**At Hach (****www.hach.com****), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in this mission. Our founding vision is to make water analysis better—faster, simpler, more sustainable, and more informative.**\n\n**We achieve this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.**\n\n**As part of our team and the broader Veralto network, you will be part of a unique work environment where purpose and possibility meet: where you’ll have an immediate and measurable global impact, meeting the world’s daily water needs, and where you’ll have opportunities to grow your career and advance professionally.**\n\n**Motivated by the most pressing challenges related to climate change and global health, we work together in a rapidly digitizing industry to develop innovative technologies that ensure the safety of our water and environment.**\n\n**Learn more about us:****https://www.hach.com/about\\-us**\n\n**Quoter – Hach Mexico**\n------------------------\n\n**Location:** **Toreo / Naucalpan** \n\n**Work Model:** **Hybrid (90% office / 10% remote)** \n\n**Department:** **Customer Excellence / Commercial Support**\n\n**Would you like to join a leading multinational company in water analysis solutions, providing key support to the sales team and contributing to improved customer experience?**\n\n **At Hach, we are seeking a** **Quoter** **to prepare precise, timely, and competitive sales proposals, ensuring efficient support to internal and external customers.**\n\n### **Main Responsibilities**\n\n* **Prepare quotes for products and services related to water analysis quickly and accurately.**\n* **Respond promptly to requests from internal (sales, engineering, administration) and external customers.**\n* **Interpret basic technical specifications for proper equipment selection.**\n* **Update the management system with pricing, commercial terms, and quote statuses.**\n* **Participate in internal training sessions to keep technical and commercial knowledge up to date.**\n* **Propose improvements in the quotation process to optimize customer experience.**\n\n### **Requirements**\n\n* **Technical degree or bachelor’s degree (completed or in progress) in** **Engineering, Chemistry, Business Administration** **or related fields.**\n* **Minimum of** **1 year** **of experience in:**\n\n\n\t+ **Technical sales**\n\t+ **Customer service**\n\t+ **Quote preparation**\n* **Basic knowledge of water analysis equipment (pH, conductivity, turbidity, etc.).**\n* **Proficiency with CRM or ERP systems and advanced Excel skills.**\n* **Excellent writing skills, attention to detail, and customer focus.**\n\n### **Key Skills**\n\n* **Ability to work under pressure and meet tight deadlines.**\n* **Clear communication and teamwork.**\n* **Proactive mindset for suggesting improvements.**\n\n### **What We Offer**\n\n* **Join a global company focused on innovation and quality.**\n* **Collaborative work environment with development opportunities.**\n* **Hybrid work model promoting work-life balance.**\n\n **Hach takes pride in being part of Veralto's Water Quality segment (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicines, and reliable essential goods. By joining Veralto’s vibrant global network of 16,000 associates, you become part of a unique culture and work environment where purpose and possibility intersect: where your work makes a daily difference in the resources and essentials we all depend on, and where you’ll have valuable opportunities to deepen your expertise, pursue your ambitions, and grow your career.**\n\n**Together, we are Protecting the World’s Most Vital Resources™—and building rewarding careers along the way.**\n\n\nAt Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. \n\n \n\nIf you’ve ever wondered what’s within you, there’s no better time to find out.\n\n**Unsolicited Assistance**\n\n\nWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. 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Engineering - Network in San Antonio la Isla
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Category:Engineering - Network
Network Support Engineer64159708034178120
Indeed
Network Support Engineer
We are looking for a **Network Support Engineer** with energy, commitment, and a strong service orientation to join our team and ensure flawless operations **Your main challenges will be:** * Monitor, handle, and resolve **Enterprise, Wireless, and VDC** incidents and service requests quickly and effectively. * Produce **weekly reports** on implemented security solutions. * Create and update process documentation, manuals, and guides for the team. * Coordinate and support **change control, patches, and site updates**. * Ensure **strict compliance with SLAs** committed to the client. * Manage **case escalation, tracking, and resolution with vendors**. **What we are looking for in you:** * **Minimum 2 years** of experience supporting **Enterprise, Wireless, and VDC** infrastructure. * Knowledge of **Enterprise Networking**. * Valid **CCNA certification** (desirable). * Ability to document processes and coordinate technical tasks. * Results-oriented, detail-focused, and committed to service quality. **What we offer:** * **Immediate hiring**. * High-level projects with corporate clients. * Professional development in a challenging and continuously learning environment. * Competitive compensation package based on experience and certifications. **Work location:** Polanco CDMX, ON-SITE **Availability:** Immediate **Apply now and secure your place** in a team where your talent makes a difference from day one. Job type: Full-time Salary: Starting at $17,000.00 per month Benefits: * Tuition assistance * Salary increases * Free beverages * Employee discounts * Discounts and preferential pricing * Flexible hours * Option for indefinite contract * Major medical insurance * Life insurance * Free uniforms * Grocery vouchers License/Certification: * CCNA (Desirable) Work location: On-site job
Av. Horacio 938, Polanco, Polanco III Secc, Miguel Hidalgo, 11540 Ciudad de México, CDMX, Mexico
$MXN 17,000/year
Network Support Engineer on Site64388738834690121
Indeed
Network Support Engineer on Site
**Network Support Engineer on Site** **Responsibilities:** * Preparing customer follow-up reports * Monitoring equipment * Raising, tracking, and resolving tickets with the manufacturer. * Meeting SLAs. * Configuring switches, routers, and network devices. * Creating change control documentation * Providing assistance during maintenance windows when necessary. * Preparing post-mortem reports when an incident occurs. * Updating internal documentation. * Managing network and applications * Documenting and maintaining records of incidents, solutions, and support procedures * Knowledge of the OSI and TCP/IP models. * Familiarity with Linux. * Knowledge of operating systems Job type: Full-time Salary: Starting at $19,000.00 per month Benefits: * Study assistance * Major medical insurance * Life insurance * Grocery vouchers License/Certification: * CCNA (Mandatory) Workplace: On-site employment
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
$MXN 19,000/year
Site Survey Engineer64293899000833122
Indeed
Site Survey Engineer
SITE SURVEY Engineer Bachelor's degree in Telecommunications Engineering, Systems, Electronics or related field Engineer specialized in the design, implementation, and optimization of Wi\-Fi networks, with experience conducting Site Surveys using professional tools such as Ekahau. Ability to analyze and solve complex connectivity issues, ensure optimal network coverage, and enhance wireless performance in diverse environments (corporate, industrial, healthcare, etc.). **Responsibilities**: Conduct Wi\-Fi coverage and quality assessments using Ekahau Pro and other network analysis tools. Evaluate interference, signal levels, and access points (APs) to ensure efficient coverage without dead zones. Generate detailed reports including heatmaps, recommendations, and solutions for network optimization. Coordinate with infrastructure and networking teams to implement improvements based on Site Survey results. Identify and mitigate sources of interference (Bluetooth devices, microwaves, etc.). Configure and calibrate network measurement and analysis equipment. Document network configurations and coverage plans for future reference. Produce a comprehensive report detailing all findings. **Demonstrable experience using network analytics tools.** In-depth knowledge of wireless networks (Wi\-Fi 5/6/6E), 802\.11 protocols, and RF technologies. Experience designing and deploying Wi\-Fi networks in complex environments (warehouses, hospitals, offices, etc.). Ability to interpret heatmaps and perform RF spectrum analysis. Knowledge of WLAN controller configuration (Cisco, Aruba, etc.). Ability to work independently and collaboratively within a team. Willingness to travel and conduct on\-site surveys. Strong communication skills to present results to clients and technical teams. **Desirable:** Ekahau certification (Ekahau Certified Survey Engineer \- ECSE) Additional certifications such as CWNA (Certified Wireless Network Administrator). Familiarity with complementary tools like AirMagnet or NetSpot. Experience configuring mesh networks and high\-density solutions **We offer;** Statutory benefits Monday to Friday Salary $25,000 to $30,000 Availability to travel to facilities
Toronto 637, Las Americas, 53040 Naucalpan de Juárez, Méx., Mexico
$MXN 25,000-30,000/year
Network & Data Security Engineer64148325035649123
Indeed
Network & Data Security Engineer
**Network & Data Security Engineer** Open for any TCS location (Guadalajara, Querétaro, Monterrey, and CDMX) Hybrid work modality: three times a week in the office (not negotiable) Advanced English level required (conversational; interviews will be in English) Job Requirements: Strong hands-on expertise in network security technologies: firewalls, VPNs, IDS/IPS, proxies. Deep understanding of data protection: encryption, access control, secure data flows. Familiarity with cloud security (Azure, AWS, GCP): secure VNet NSGs, UDRs, identity management. Job Types: Full-time, Permanent Pay: $80,000.00 - $90,000.00 per month Application Question(s): * Do you have hands-on experience with security technologies such as firewalls, VPNs, IDS/IPS, and proxies? * Have you implemented and managed cloud security solutions (Azure, AWS, or GCP), including VNets, NSGs, UDRs, and identity management? * Do you have experience designing and implementing data protection solutions, such as data encryption and secure data flow controls, in an enterprise environment? Language: * English (Required) Work Location: Hybrid remote in 03900, San José Insurgentes, CDMX
Av. Insurgentes Sur 1793-Desp. 307, Guadalupe Inn, Álvaro Obregón, 01020 Ciudad de México, CDMX, Mexico
$MXN 80,000-90,000/year
Network Voice Engineer63840878858627124
Indeed
Network Voice Engineer
Capital Empresarial Horizonte, a Mexican company specializing in Human Resources and Information Technologies, is seeking: Network Voice Engineer **Conversational English required** **Hybrid work model (3 days on-site)** **Choice of location in CDMX, Guadalajara, Queretaro, or Monterrey** **Job Description:** We are looking for a highly qualified and experienced Collaboration Engineer/Architect to lead the design, implementation, and support of enterprise collaboration solutions within our global environment. This position requires **in-depth technical expertise in Cisco and Avaya voice technologies**, including **Cisco Call Manager (CUCM) On\-Prem, Call Manager Express, Webex Calling, Expressway, and Avaya communication systems.** Experience with **Session Border Controllers (SBCs)**, **SIP trunks**, and hybrid deployments in Equinix or similar environments is also required. **Requirements** * More than 5 years of experience in enterprise collaboration/voice environments. * In-depth knowledge of Cisco CUCM (On\-Prem and Cloud), CME, Webex, and Expressway. * Solid understanding of Avaya Communication Manager and related VoIP technologies. * Experience with SIP, SBCs, and voice security. * Familiarity with Equinix environments or other voice implementations in data centers. * Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration) are highly valued. * Excellent troubleshooting, documentation, and communication skills. * Experience integrating collaboration tools with Microsoft Teams or other platforms. **Key Responsibilities:** * Design and implement collaboration solutions using Cisco and Avaya technologies. * Design and provide support for Cisco Unified Communications (CUCM), both on-premises and cloud-based. * Configure and troubleshoot Call Manager Express, Webex Calling, and Expressway environments. * Work with SBCs to ensure secure and compliant voice integrations. * Migrate legacy Avaya infrastructure to modern cloud-based Cisco platforms. * Collaborate with network and infrastructure teams, especially in hosted environments such as Equinix. * Develop documentation, standards, and best practices for voice/collaboration infrastructure. * Provide Level 3 support and act as a technical expert (SME) for collaboration-related escalations. **We Offer:** * Office hours * 100% payroll employment * Salary up to $120,000 gross (open to negotiation based on experience) * Statutory benefits * Additional benefits (family health insurance, life insurance up to 1 million, grocery vouchers, 30 days of Christmas bonus, PTU)
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 120,000/year
Customer Service Engineer -SOC/ Hybrid in CDMX63840878449793125
Indeed
Customer Service Engineer -SOC/ Hybrid in CDMX
Important company requires: **Lead \- Customer Service Engineer \-SOC/ Hybrid in CDMX** **Essential Qualifications:** * **Education: Bachelor's Degree in Electrical, Electronics, Telecommunications.** * **Languages: Fluent English (Proficiency in English is required).** The position is part of the Service Operations Centre (SOC), which acts as a single point of contact for customers in the international division. The objective of the role is to manage incidents and customer requests, ensuring: * Incident or request reception. * Analysis and troubleshooting. * Resolution or escalation. * Case closure. * High\-level customer service. **Requisite Skills:** * 6 to 8 years telecommunications experience, preferably for a service provider. * CCNP/CCIE certification and simmmilar level SDWAN certification or Any Basic Network \-security\- related certification is a plus. * Indepth Knowledge of IP addressing, routing protocol (BGP, OSPF etc.) * Indepth Knowledge of VPN /IPsec technology. * Understanding of security, firewall, the proxy is a plus (Fortinet/Zscaler/Paul Alto etc.) * knowledge of OSI layer and Layer 1/2 technology (xDSL, Ethernet, leased lines, wireless) * Strong customer focus. * Excellent oral and written communication skills, team player, good listening skills. * Coordination skills and result\-focused, requires push and escalate. * Work effectively under pressure. * Proficient with Microsoft Office Suite. * Excellent aptitude for problem\-solving and good analysis skills. * Ability to learn, autonomy, the capacity of initiative. **Functions:** * Understanding the customer issue /requirement and capture in ticket/system * Support the desk to resolve the issues. * Troubleshoot to isolate and resolve the level 3 incidents/queries. * Escalate to next level or partner to resolve incidents within SLA. * Review and perform the impact analysis for changes , execute the changes complex followed with post check. * Participate in technical and design discussion with customer and Solution. * Run and analyze traffic reports, IP configuration. * Coordinate and participate in troubleshooting efforts between departments and vendors. * Manage and monitor Planned Maintenance. **Job Type**: Hybrid. **Location:** Mexico City (Polanco – Santa Fe) **Salary:** Open\- Based on experience. Tipo de puesto: Tiempo completo Sueldo: A partir de $20,000\.00 al mes Experiencia: * SOC: 6 años (Obligatorio) Idioma: * Inglés (Obligatorio) Lugar de trabajo: remoto híbrido en 11560, Colonia Polanco, CDMX
Lafontaine 216, Polanco, Polanco III Secc, Miguel Hidalgo, 11540 Ciudad de México, CDMX, Mexico
$MXN 20,000/year
Network Security Engineer – Level 2 CDMX63840878157825126
Indeed
Network Security Engineer – Level 2 CDMX
**Firewall and Perimeter Security** * Advanced administration and configuration of Cisco ASA / Firepower Threat Defense (FTD) * Management of Cisco Secure Firewall Management Center (FMC) * Configuration of Cisco Umbrella / Cisco SecureX (desirable) * Administration and hardening of Fortinet FortiGate (policies, VPNs, UTM, SD\-WAN) * Configuration and administration of FortiToken (MFA/2FA) for remote access and critical applications analysis **Networks and Protocols** * Solid knowledge of TCP/IP, UDP, DNS, DHCP, HTTP/S, SMTP, SNMP, BGP, OSPF, EIGRP * Configuration of VPNs (Site\-to\-Site, Remote Access, SSL, IPsec) * Network segmentation using VLANs and subnets * Knowledge of SD\-WAN on Cisco and Fortinet **Information Security** * Implementation of IPS/IDS, application control, web filtering, antivirus on firewalls * Integration of AMP with Cisco ASA / FTD and Meraki MX firewalls. * Integration with Active Directory / LDAP / RADIUS / MFA * Administration and operation of Cisco ISE for network access control (NAC), 802\.1X authentication, identity-based policies, and security posture * Knowledge of Zero Trust and best practices for hardening (Desirable) **Certifications (Desirable)** * Cisco CCNP Security * Fortinet NSE 4 Job type: Full-time Salary: $50,000\.00 \- $60,000\.00 per month Benefits: * Salary increases * Savings fund * Company parking * Free parking * Flexible hours * Option for indefinite contract * Company phone Experience: * Network support: 2 years (Desirable) * Network security: 3 years (Desirable) * Cybersecurity: 3 years (Desirable) Language: * English (Desirable) Travel availability: * 25% (Desirable) Work location: Hybrid remote in 01020, Guadalupe Inn, CDMX
Av. Insurgentes Sur 1703, Guadalupe Inn, Álvaro Obregón, 01020 Ciudad de México, CDMX, Mexico
$MXN 50,000-60,000/year
Senior Network Engineer – WAN/Security63840877789185127
Indeed
Senior Network Engineer – WAN/Security
**Senior Network Engineer – WAN/Security** **YOUR DREAM JOB STARTS HERE!** **JOIN THE FAMILY!** We are a leading global provider of complete frozen food solutions. Our portfolio includes creative solutions geared toward helping food industry professionals, focused on everything a family makes possible. Rich's®: Endless possibilities. One family. Focused on attracting and retaining the most talented people. **POSITION OBJECTIVE:** This role is responsible for designing, implementing, and maintaining enterprise network infrastructure. They collaborate with other IT teams to ensure network infrastructure meets business needs. This role also troubleshoots and resolves network issues, performs network capacity planning, and stays up\-to\-date with emerging technologies and industry needs to continuously improve network performance and security. Responsible to provide technical support to end\-users visiting in person the plants/offices or remotely. This role involves configuring, installing and maintaining SDWAN solutions, Firewalls, VPNs, LAN, Wireless, managing core network services, performing hardware replacements, and supporting day\-to\-day network operations across office and CoLo data center environments **REQUERIMENTS:** * Bachelor’s degree in computer science or related field. * 5\-7 years of experience as a Network Engineer, preferably in a similar role. * Strong knowledge of networking principles, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, IPAM, NTP, NAC, routing, switching, load balancers, etc.) . * Strong experience with Cisco SDWAN solution, Fortinet and Cisco Firewalls and WAFs, Cisco and Fortinet VPN, Cisco switches/routers, Aruba Wireless access points and controllers, Azure cloud networking, Clear Pass NAC, F5 load balancers, network design, implementation, and troubleshooting. * Adept in network troubleshooting and performance optimization * Proficiency in network monitoring and management tools (e.g., Logic Monitor, Wireshark, IPAM BlueCat). * Excellent problem\-solving and analytical skills. * Valid US Visa and Ability to travel up to 25% for on\-site support and installations. * Strong communication and documentation skills. * Strong English speaking, writing, and reading skills. * Flexible hours available. * Ease to commute to Cuajimalpa, CDMX. **KEY RESPONSIBILITIES:** * Design and implement complex enterprise SDWAN, Firewalls, VPN, LAN, Wireless, Load Balancers solutions. * Troubleshoot and resolve network issues in person or remotely using ITIL methodology. * Perform network maintenance and upgrades in person or remotely by conducting rack\-and\-stack, configuration, cabling and RMAs * Ensure IT/OT network security and compliance. * Provide technical support to end\-users and participate in on\-call rotation for network support. * Participate in network planning and budgeting. * Assist in the development of network policies, SOPs, network diagrams and maintain an accurate CMDB inventory. * Monitor network performance and capacity * Apply here, attaching an updated CV, preferably in English. **POSITION OPPORTUNITY:** As a family business, taking care of our associates is a top priority. That's why we offer benefits and tools to help them balance work and life: * Permanent contract \+ Competitive compensation \+ benefits above the legal limit. * Professional development opportunities. * Be part of a values\-oriented culture. * Opportunities to participate in volunteer and community impact campaigns. **SELECTION PROCESS:** The talent acquisition team will evaluate your professional profile based on your application. If your profile is a match for the position, we will contact you by email to integrate you into our selection process. At Productos Rich and its subsidiaries, we are committed to an equal employment opportunity policy and will not discriminate against any applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity, sexual orientation, marital status, or any other legally protected basis recognized by federal, state, or local laws. The information collected through this application is solely for the purpose of determining suitability for employment, verifying identity, and maintaining employment statistics on applicants. Job Type: Full\-time Pay: $40,000\.00 \- $50,000\.00 per month Application Question(s): * What is your expected salary? * In minutes, How long does it take you commute to Cuajimalpa? * What is your level of proficiency in English? Work Location: Hybrid remote in Cuajimalpa, CDMX
Carr. México-Toluca 5704, Contadero, Cuajimalpa de Morelos, 05500 Ciudad de México, CDMX, Mexico
$MXN 40,000-50,000/year
Quoter63840874442755128
Indeed
Quoter
**At Hach (****www.hach.com****), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in this mission. Our founding vision is to make water analysis better—faster, simpler, more sustainable, and more informative.** **We achieve this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.** **As part of our team and the broader Veralto network, you will be part of a unique work environment where purpose and possibility meet: where you’ll have an immediate and measurable global impact, meeting the world’s daily water needs, and where you’ll have opportunities to grow your career and advance professionally.** **Motivated by the most pressing challenges related to climate change and global health, we work together in a rapidly digitizing industry to develop innovative technologies that ensure the safety of our water and environment.** **Learn more about us:****https://www.hach.com/about\-us** **Quoter – Hach Mexico** ------------------------ **Location:** **Toreo / Naucalpan** **Work Model:** **Hybrid (90% office / 10% remote)** **Department:** **Customer Excellence / Commercial Support** **Would you like to join a leading multinational company in water analysis solutions, providing key support to the sales team and contributing to improved customer experience?** **At Hach, we are seeking a** **Quoter** **to prepare precise, timely, and competitive sales proposals, ensuring efficient support to internal and external customers.** ### **Main Responsibilities** * **Prepare quotes for products and services related to water analysis quickly and accurately.** * **Respond promptly to requests from internal (sales, engineering, administration) and external customers.** * **Interpret basic technical specifications for proper equipment selection.** * **Update the management system with pricing, commercial terms, and quote statuses.** * **Participate in internal training sessions to keep technical and commercial knowledge up to date.** * **Propose improvements in the quotation process to optimize customer experience.** ### **Requirements** * **Technical degree or bachelor’s degree (completed or in progress) in** **Engineering, Chemistry, Business Administration** **or related fields.** * **Minimum of** **1 year** **of experience in:** + **Technical sales** + **Customer service** + **Quote preparation** * **Basic knowledge of water analysis equipment (pH, conductivity, turbidity, etc.).** * **Proficiency with CRM or ERP systems and advanced Excel skills.** * **Excellent writing skills, attention to detail, and customer focus.** ### **Key Skills** * **Ability to work under pressure and meet tight deadlines.** * **Clear communication and teamwork.** * **Proactive mindset for suggesting improvements.** ### **What We Offer** * **Join a global company focused on innovation and quality.** * **Collaborative work environment with development opportunities.** * **Hybrid work model promoting work-life balance.** **Hach takes pride in being part of Veralto's Water Quality segment (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicines, and reliable essential goods. By joining Veralto’s vibrant global network of 16,000 associates, you become part of a unique culture and work environment where purpose and possibility intersect: where your work makes a daily difference in the resources and essentials we all depend on, and where you’ll have valuable opportunities to deepen your expertise, pursue your ambitions, and grow your career.** **Together, we are Protecting the World’s Most Vital Resources™—and building rewarding careers along the way.** At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. **Unsolicited Assistance** We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Toronto 637, Las Americas, 53040 Naucalpan de Juárez, Méx., Mexico
Senior IT Support Engineer63840263899651129
Indeed
Senior IT Support Engineer
It's more than a job -------------------- In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne\+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time\-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne\+Nagel contributes to more than we imagine. ‎ As a Senior IT Support Engineer, you will take a leadership role in delivering advanced technical support to our customers and partners, tackling highly complex issues that require deep technical expertise and innovative problem\-solving. You will act as a subject matter expert, guiding junior team members, driving resolution for escalated cases, and collaborating closely with cross\-functional teams. In this role, you will be instrumental in shaping the direction of support processes and strategies, contributing to the continuous improvement of our products and services. Your responsibilities will include identifying systemic challenges, proposing robust solutions, and influencing technical roadmaps to enhance customer satisfaction and operational efficiency. **How you create impact** ------------------------- * Identify and break down reported and pro\-actively found incidents using structured incident resolution approaches * Evaluate, diagnose, research, analyse and provide solutions to issues encountered * Active ticket ownership, ensuring timely response and follow\-up * Participate in root cause analysis to prevent recurrence of issues * Participate in strategic projects and contribute to the development of new tools **What we would like you to bring** ----------------------------------- * Service Orientation: Strong commitment to supporting internal teams and improving user experience * Technical Background: Exposure to or experience with: * Linux, Oracle, Java * Virtualization and Cloud Platforms (e.g., AWS) * Git, Jira, GitLab * CI/CD Tools: Jenkins, ArgoCD * Infrastructure as Code: Terraform, Ansible * Containerization \& Orchestration: Docker, Kubernetes, OpenShift * Monitoring \& Logging: Grafana, Loki, Mimir, Tempo * Fluent English **What's in it for you** ------------------------ Join Kuehne\+Nagel, where your work will have a meaningful impact on the logistics industry. Here, you’ll find benefits and a culture of continuous learning that ensures your career growth. You’ll be surrounded by extraordinary and committed people, all dedicated to shaping the future of logistics. We encourage you to apply; your unique perspective and experience could be exactly what we need. Be part of a team that values work\-life balance, supports your well\-being, and empowers you to contribute to something truly impactful. **Who we are** -------------- Logistics shapes everyday life \- from the goods we consume to the healthcare we rely on. At Kuehne\+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life\-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico
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