Field Engineer

Description

Job Summary: We are seeking a Field Engineer for the diagnosis, resolution, installation, and maintenance of ATMs, with a strong customer orientation. Key Highlights: 1. Dynamic field role involving diagnosis, installation, and maintenance 2. Direct interaction with non-technical customers and problem resolution 3. Empathetic communication and time management are valued Due to company expansion, an ATM specialist firm is seeking a Field Engineer Responsibilities: *Diagnosis and Resolution *On-site customer support *Installation and Maintenance *Documentation: Create and maintain detailed records of incidents (tickets) and solutions (manuals). *Follow-up. *Time management and punctuality *Must possess and demonstrate full availability for 100% field work. Soft Skills: *Clear and empathetic communication (with non-technical users). *Active listening and problem analysis. *Time management *Sense of urgency *Customer service orientation. -Requirements- Minimum education: Upper secondary education – Technical High School Diploma 1 year of experience Age: 21 years or older Keywords: engineers, ingeniera, ing, engineer, terreno, territorio