Field Technical Support - Telecommunications

Description

Job Summary: We are seeking a Field Technical Support professional to diagnose and resolve technical failures, replace parts, and manage incident reports in the field. Key Highlights: 1. Opportunity to resolve technical incidents with users 2. Ongoing and specialized training as a Field Engineer Compusof México We are looking for your talent as Field Technical Support in Guadalajara. Requirements: Technical degree in Computer Science, Systems, or equivalent in a related field Experience as a Field Technical Engineer in telecommunications, systems, technical support, or related areas (at least 6 months of experience) Knowledge: Maintenance and repair of computer equipment. Laser printers. Telephony and networking (basic) Structured cabling (desirable) Configuration of Routers, Switches, and Hubs.* Responsibilities: Diagnose faults reported by customers. Replace parts, track incidents, provide support, and close reports. 100% FIELD Job Responsibilities: Timely resolution of incidents and/or requests for technical failures occurring with users, within the timeframes agreed upon with the client. We Offer: Training as a Field Engineer Ongoing training. Statutory benefits Per Diem allowances Work Schedule: 100% In-person, field-based Attendance at locations outside the city of residence.-Requirements- Minimum Education: Upper Secondary Education - Technological High School 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, field, territory