Job Objective Project Management (PMP, Scrum Master). ITIL Foundations. General knowledge of information technologies. MS Project. Corporate tools (Salesforce, Qlik Sense, FFM). Financial evaluation of projects. Main Responsibilities Lead the implementation of projects classified as type "A, AA, and AAA" (low, medium, and high complexity), managing aspects related to time, cost, scope, and quality.\* Ensure attention, follow-up, and documentation for assigned accounts.\* Serve as the primary point of contact for the client during both the implementation and operational phases of their services.\* Maintain and strengthen business relationships through customer satisfaction, which entails fulfilling commitments on time and to specification—and, wherever possible, exceeding expectations. Candidate Profile Project Manager.\* Service Manager.\* Customer Service.\* Project Leader. Value Proposition Statutory benefits.\* Life insurance.\* Career and life planning program.\* Corporate promotions. **Code:** 315TMAFAU8 Id: GEN315TMAFAU8