**OPENING: RECEPTION MANAGER – BOUTIQUE HOTEL** Are you passionate about hospitality and looking for a new professional challenge? Join our team at a charming boutique hotel, where service excellence and personalized attention are our top priorities! **Position:** Reception Manager **Location:** José María Morelos \#256 corner with Ramos, Downtown Saltillo **Hotel Type:** Boutique (14 rooms) **Schedule:** Availability for shifts and weekends **Requirements:** * Minimum of **1 year of experience in the hospitality industry** * **Knowledge of front desk operations, guest service, check\-in/check\-out, reservations, handling complaints, and service coordination.** * **Multifunctional experience**, including coordination with housekeeping, maintenance, and food and beverage departments. * **English language proficiency (mandatory)**. * Experience with PMS systems (preferred) and basic administrative tools. * Excellent presentation, leadership, and customer service attitude. **Main Responsibilities:** * Supervision and daily operation of the front desk area. * Direct guest service before, during, and after their stay. * Coordination with internal departments to ensure an exceptional guest experience. * Management of service indicators and customer satisfaction. * Support in sales processes, promotions, and occupancy control. * Training and supervision of the reception team. **We Offer:** * Competitive salary * Continuous training * Statutory benefits * Free parking Job type: Full-time Salary: $14,000\.00 \- $18,000\.00 per month Benefits: * Transportation assistance or service * Company parking Education: * Completed bachelor's degree (Preferred) Experience: * Front desk: 1 year (Preferred) * Customer service: 1 year (Preferred) Work Location: On-site