* Remote and onsite support for network equipment: routers/switches (Tier 1 and 2) * Remote and onsite support for telephony software applications and custom-developed applications (Tier 1 and 2) * Remote and onsite support for new technologies acquired by the company * Basic installation and configuration of virtualization platforms (VMware) * Basic installation and configuration of Windows and Linux servers * Basic installation and configuration of software applications * Installation and configuration of new technologies acquired by the company Employment type: Full-time Salary: $12,000.00 - $15,000.00 per month Education: * Completed bachelor's degree (Desirable) Language: * English (Mandatory) Willingness to travel: * 25% (Desirable) Work location: On-site employment