Description
Job Summary:
Supervise and coordinate the daily operations of the branch, ensuring goal achievement, proper personnel management, and efficiency in service and delivery processes.
Key Responsibilities:
1. Daily operations supervision and coordination
2. Personnel management and service process efficiency
3. Incident resolution and metric tracking
***more info 2281287685***
Supervise and coordinate the daily operations of the branch, ensuring goal achievement, proper personnel management, and efficiency in service and delivery processes.
**MAIN RESPONSIBILITIES**
* Supervise the operations team (couriers, customer service staff, etc.)
* Coordinate routes and service assignments
* Monitor deliveries and operational timelines
* Resolve incidents involving customers and staff
* Track attendance and team performance
* Report daily results and metrics
* Provide operational support (transportation, field supervision)
**KEY PERFORMANCE INDICATORS**
* Achievement of branch operational targets
* Team productivity (services/deliveries per day)
* Incident response and resolution time
* Customer service quality
* Staff turnover and attendance control
**REQUIREMENTS**
* Personal motorcycle in good condition
* Valid driver's license
* Experience in supervision or personnel management
* INTERMEDIATE proficiency in Excel and/or systems
* Flexible availability for work hours
***more info 2281287685***
Employment Type: Full-time
Salary: $14,000.00 - $17,000.00 per month
Work Location: On-site employment