Available position: Customer Service and Support Agent. IN-PERSON MODALITY! - Weekly salary of $2,029.65 net. - Punctuality and attendance bonus: $250 weekly. - Adherence bonus: $475 weekly. *After training - AHT bonus: $100 weekly. - CALL HANDLING bonus: $100 weekly. - CALL TRANSFER bonus: $200 weekly. - CALL QUALITY bonus: $200 weekly. - CNMG bonus: $100 weekly. Total weekly: $3,454.65 net tax-free INCLUDING BONUSES. Total monthly: $14,805.65 net tax-free INCLUDING BONUSES. Schedule: - Monday to Sunday. - 2:00 p.m. to 10:00 p.m. You choose your DAY OFF (you may select your day off if you are among the top performers in metrics). What do we offer? - Weekly net salary paid via payroll card. - Statutory benefits from day one. - Enhanced benefits starting from the first month. - Payroll advances. - Payroll-based loans. - Three additional paid days off beyond your vacation days for special occasions. - Life insurance coverage of $110,000 MXN. - Health plan. - Support for birth and bereavement. - Monthly awards and recognition. What are the requirements? - Minimum 6 months’ experience in customer service within a call center. - Knowledge of technology and smart devices. - Strong verbal communication skills. - Flexible availability to work assigned shifts. We are located at: Alfonso Reyes 1805, Col. Obrerista, Monterrey; we are situated across from Cervecería Cuauhtémoc. Job type: Full-time Salary: $2,754.65 – $3,454.65 per week Benefits: * Free beverages * Discounts and preferential pricing * Company parking * Free parking * Employee referral program * Life insurance * Cafeteria service * Additional vacation days or paid leave Workplace: On-site employment