Salinas Victoria Sales - Outbound Job Listings

Atención al cliente telefónica: $2,350 semanales

Empleo que te permite tiempo libre **Actividades:** Servicio y resolución de dudas de los clientes mediante llamadas telefónicas **Ofrecemos:** * Salario base semanal * Bonos semanales por calidad * Todos los beneficios sociales * 2 días de descanso por semana **Requisitos:** * Bachillerato concluido o en curso * Conocimientos básicos de Office * Actitud orientada al servicio **Postúlate: nos pondremos en contacto contigo por teléfono o por WhatsApp para programar una entrevista** Tipo de puesto: Tiempo completo Salario: $2,150.00 \- $2,355.00 a la semana Beneficios: * Descuentos para empleados * Programa de referidos Lugar de trabajo: Presencial

C. Juan Méndez Sur 134, Centro, 64000 Monterrey, N.L., Mexico

$MXN 2,150-2,355/month

Telephone Sales Advisor (Technical Sales)64962705669377121

Indeed

Telephone Sales Advisor (Technical Sales)

JOIN OUR TEAM IN MONTERREY! A leading company in the metal-mechanical sector is looking for your talent as: **TELEPHONE ADVISOR (Sales and Customer Service)** **Location:** Col. Del Prado, Monterrey, N.L. Are you passionate about sales and customer interaction? This is your opportunity to grow within a stable company offering excellent income and bonuses. **Responsibilities:** * Telephone sales and customer service * Taking, recording, and following up on orders * Guiding the customer through to sale closure **We offer:** * **Monthly gross salary of $12,000** * **Commission guarantee of $3,000 gross for the first 3 months** * **Statutory benefits from day one** * **Vacation time as stipulated by law** * **25% vacation bonus** **Upon becoming a permanent employee:** * **Savings fund: 9%** * **Food vouchers** * **Attractive commissions** * **Bimonthly awards** * **Quarterly bonus** **Requirements:** * Experience in telephone sales * Excellent service attitude * Strong verbal communication skills and results-oriented mindset * SAP or other ERP system experience preferred Apply today and become part of our team Job type: Full-time Salary: Starting at $12,000.00 per month Benefits: * Savings fund * Food vouchers Work location: On-site employment

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

$MXN 12,000/year

Bilingual Telephone Agent64962230585346122

Indeed

Bilingual Telephone Agent

We are looking for a person with excellent communication skills to join our Reservations team; if you speak English fluently, this is your opportunity! ***NO EXPERIENCE REQUIRED — WE TRAIN YOU HERE!*** Address: Valle Oriente, San Pedro Garza García, N.L. ***Work Schedule: Monday to Sunday, 10:00 am to 06:00 pm, with 1 day off per week.*** **Responsibilities:** * Answer customer calls professionally and courteously in both Spanish and English. * Manage and process reservations. * Provide customers with information about hotel services. **Requirements:** * **Conversational English.** * Effective communication skills. * Completed high school education. **We Offer:** * Monthly salary of $13,100 \+ performance bonus $1,400\+ commissions. * Weekly payment. * Statutory and above-statutory benefits. * Medical services, gym, entertainment lounge, massage room, etc. * Transportation service. * Savings fund. * Grocery vouchers. * Subsidized cafeteria. * Uniforms.

Juan González 11, Casco Urbano, 66200 San Pedro Garza García, N.L., Mexico

$MXN 13,100/year

Customer Service and Technical Support Manager64961687508481123

Indeed

Customer Service and Technical Support Manager

Available position: Customer Service and Support Agent. IN-PERSON MODALITY! - Weekly salary of $2,029.65 net. - Punctuality and attendance bonus: $250 weekly. - Adherence bonus: $475 weekly. *After training - AHT bonus: $100 weekly. - CALL HANDLING bonus: $100 weekly. - CALL TRANSFER bonus: $200 weekly. - CALL QUALITY bonus: $200 weekly. - CNMG bonus: $100 weekly. Total weekly: $3,454.65 net tax-free INCLUDING BONUSES. Total monthly: $14,805.65 net tax-free INCLUDING BONUSES. Schedule: - Monday to Sunday. - 2:00 p.m. to 10:00 p.m. You choose your DAY OFF (you may select your day off if you are among the top performers in metrics). What do we offer? - Weekly net salary paid via payroll card. - Statutory benefits from day one. - Enhanced benefits starting from the first month. - Payroll advances. - Payroll-based loans. - Three additional paid days off beyond your vacation days for special occasions. - Life insurance coverage of $110,000 MXN. - Health plan. - Support for birth and bereavement. - Monthly awards and recognition. What are the requirements? - Minimum 6 months’ experience in customer service within a call center. - Knowledge of technology and smart devices. - Strong verbal communication skills. - Flexible availability to work assigned shifts. We are located at: Alfonso Reyes 1805, Col. Obrerista, Monterrey; we are situated across from Cervecería Cuauhtémoc. Job type: Full-time Salary: $2,754.65 – $3,454.65 per week Benefits: * Free beverages * Discounts and preferential pricing * Company parking * Free parking * Employee referral program * Life insurance * Cafeteria service * Additional vacation days or paid leave Workplace: On-site employment

Av Alfonso Reyes 1847, Obrerista, 64470 Monterrey, N.L., Mexico

$MXN 2,754-3,454/month

Soporte técnico y ATC (HO) - copia - copia64961687162114124

Indeed

Soporte técnico y ATC (HO) - copia - copia

**Horario:** Lunes a viernes de 9:00 a. m. a 6:00 p. m., sábados de 9:00 a. m. a 1:00 p. m. **Modalidad:** 100 % remota **Responsabilidades principales:** Brindar asistencia técnica de primer nivel a clientes mediante teléfono, chat o correo electrónico, resolviendo dudas o problemas relacionados con productos o servicios tecnológicos. Escalar los casos complejos o no resueltos al siguiente nivel de soporte, asegurando una transición clara y completa. Registrar con precisión cada interacción en el sistema de atención, documentando detalles técnicos, soluciones aplicadas y seguimiento, si es necesario. Diagnosticar y solucionar fallas técnicas básicas, como problemas de conectividad, configuración de dispositivos, acceso a plataformas, funcionamiento de software, etc. Escuchar activamente a los clientes, comprendiendo sus necesidades, preocupaciones y emociones antes de ofrecer una solución. Brindar un trato amable, paciente y profesional, generando confianza y asegurando que el cliente se sienta valorado en todo momento. Descripción Más de 30 años de experiencia nos respaldan como un aliado estratégico en TI, brindando soluciones que impulsan el crecimiento de nuestros clientes. ¿Te apasiona la tecnología y brindar soporte a usuarios? ¡Únete a nuestro equipo! Soporte técnico y ATC (HO) Requisitos Experiencia previa en atención a clientes (centro de llamadas) o soporte técnico (mínimo 6 meses, deseable). Capacidad para diagnosticar y resolver problemas. Escucha activa, paciencia y empatía al tratar con clientes. Resolución de problemas con enfoque centrado en el cliente. Capacidad para trabajar bajo presión y gestionar múltiples casos simultáneamente. Actitud positiva, disposición para aprender y mejora continua. Beneficios **Ofrecemos:** Aguinaldo. Seguro de vida. Vales de despensa. Cursos y capacitaciones gratuitas. Descuentos y tarifas promocionales. En OpenService cuidamos la protección de tus datos personales. La información proporcionada será utilizada únicamente para fines de reclutamiento y selección. Para más información, consulta nuestro Aviso de Privacidad disponible en la página oficial de OpenService, dentro de la sección “Aviso de Privacidad”.

Blvd. Carlos Salinas De Gortari 1537, Sin Nombre de Col 26, 66600 Cdad. Apodaca, N.L., Mexico

Negotiable Salary

Voucher Case Specialist (TEMPORARY – 2-Month Contract)64960594193282125

Indeed

Voucher Case Specialist (TEMPORARY – 2-Month Contract)

**Location:** Remote **Job Type:** Temporary, Full\-Time (2\-Month Contract) **Position Summary –** ***Temporary Role (2 Months)*** **Overview** The Voucher Case Specialist I is responsible for managing and coordinating a high\-volume caseload (up to 125 concurrent cases) while ensuring compliance with state regulations and confidentiality standards. This role involves working closely with injured workers, training institutions, and claims stakeholders to facilitate approved retraining options. Sensitivity to confidential information and strict adherence to HIPAA and document security regulations are required. **Key Responsibilities** * Manage, maintain, and coordinate up to 125 active cases concurrently * Apply state regulations to identify approved retraining options for injured workers * Work directly with injured workers to select retraining programs * Communicate with accredited schools and training centers regarding enrollment requirements * Coordinate communication between injured workers and schools throughout the enrollment process * Contact claims adjusters and applicant attorneys as needed * Submit invoices to claims administrators for payment * Plan and manage daily client interactions via phone and email * Identify issues as they arise and develop appropriate resolutions * Follow standardized processes to ensure accuracy and consistency * Maintain strict confidentiality and protect sensitive information in compliance with HIPAA * Collaborate with team members across all levels of the organization * Promote professional and positive communication across departments * Complete projects by setting objectives, timelines, and organizing information * Comply with federal, state, and local legal requirements * Maintain up\-to\-date job knowledge through ongoing learning and professional development **Qualifications \& Requirements** * High School Diploma or equivalent (required) * 1–2 years of experience in a call center, collections, sales, or social work (preferred) * Bilingual (Spanish and/or other languages) preferred * Workers’ compensation experience preferred but not required * Excellent written and verbal communication skills * Strong time management and process adherence skills * Ability to work independently and collaboratively within a team * High ethical standards and attention to confidentiality * Proficiency with computers, business phones, office software, and video conferencing tools * Experience using Google Workspace (Docs, Sheets, Calendar, Gmail, etc.) **Important Note – Temporary Assignment** This is a **short\-term, 2\-month contract role** with **no guarantee of extension**. Candidates should apply **only if they are fully available for the entire contract period**. Tipo de puesto: Tiempo completo, Por temporada Duración del contrato: 2 meses Sueldo: $25,000\.00 \- $27,000\.00 al mes Lugar de trabajo: remoto híbrido en 64710, Balcones del Carmen, N. L.

Loma Chica 202, Loma Larga, 64710 Monterrey, N.L., Mexico

$MXN 25,000-27,000/year

Administrative Assistant64960594071427126

Indeed

Administrative Assistant

***\*\* READ THE JOB INFORMATION CAREFULLY AND APPLY ONLY IF IT INTERESTS YOU\*\**** Important Contact Center is seeking: **A**dministrative Assistant to support tasks in the Payroll Department ***ACTIVITIES:*** * Keep documents and records up to date, ensuring all files are current. * Assist with daily Finance Department operations, including filing, report generation, budget review, etc. * Support payroll pre-processing. * Address inquiries from active employees. ***MANDATORY REQUIREMENTS:*** * Attention to detail, organization, and discipline for record maintenance. * Organized with ability to prioritize pending tasks to avoid workload accumulation. * Experience using Excel, PowerPoint; Contpaqi preferred. * Experience calculating payroll. * Must be of legal age with complete documentation. * One year of experience as Administrative Assistant. * Accounting Technician, Business Administration Degree, or incomplete/complete Public Accountant degree. ***BASE SALARY:*** * Monthly base salary dependent on experience, ranging from $12,000 to $13,000 (determined during the second screening). Salary is split into two payments per month. ***WORK SCHEDULE:*** * Monday to Friday, 9:00 am \- 6:00 pm; **weekends** are 9:00 am \- 1:00 pm. * Fixed rest days on **Sundays and Holidays**. ***WE OFFER:*** * Statutory benefits and employment contract **IMMEDIATELY** (starting Day 1). * Accessible location. * **Career growth** within this department and across all call center departments. * Paid training with base salary. * Academic **Scholarship** agreements and corporate **Discounts**. * Excellent work environment. ***LOCATION:*** We are located at Francisco Zarco 569, Col. Centro, Monterrey. Directly across from La Purísima Plaza. Job Type: Full-time, Indefinite-term position Salary: $12,000.00 \- $13,000.00 per month Benefits: * Study support * Option for indefinite-term contract * Employee referral program Application Question(s): * Do you have experience as a Community Manager? For how long? * Do you have knowledge of regulations governing paid social media advertising? Workplace: On-site employment

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

$MXN 12,000-13,000/year

CUSTOMER SERVICE EXECUTIVES - CALL CENTER64960594010497127

Indeed

CUSTOMER SERVICE EXECUTIVES - CALL CENTER

**FUNCTIONS:** \*Customer Service \*Report Cancellation \*Training Sessions **REQUIREMENTS:** \*Preferably not students \*Gender: Indifferent \*Flexible Schedule Availability \*Proficiency in Office Software Job Type: Full-time Salary: $10,000.00 \- $12,500.00 per month Benefits: * Free Uniforms Education: * Completed High School (Desirable) Work Location: On-site Employment

Virgilio Garza 680, Chepevera, 64030 Monterrey, N.L., Mexico

$MXN 10,000/month

Junior Accountant for Call Center64960593768322128

Indeed

Junior Accountant for Call Center

Callcom contact center is seeking a general accountant ***FUNCTIONS:*** * Experience in tax filings and the Tax Inbox. Update the company’s financial records by analyzing balance sheets and general ledgers. * Perform bank statement reconciliations by comparing transactions with the general ledger. * Assist with daily Finance Department operations, including report preparation and generation, budget review, etc. * Maintain accounting documents and records, ensuring all files are up to date. ***REQUIREMENTS:*** * Attention to detail, organization, and discipline * Experience using Excel, PowerPoint, Contpaq, SUA IMSS, SAT **(Preferred)** * Minimum 1 year of experience calculating payroll, accounts payable, and accounts receivable. * Ability to complete tasks while maintaining all confidentiality requirements. * Education: Accounting Technician, Intern Accountant, Incomplete or Completed Degree in Accounting. * Must be of legal age and possess complete documentation (Valid Tax Status Certificate) ***COMPENSATION:*** \- Base monthly salary DEPENDING ON EXPERIENCE $22,000 $24,000; salary is split into two payments **BIWEEKLY** ***WORK SCHEDULE:*** \- 9:00 am \- 6:00 pm, Monday through Friday \- 9:00 am \- 1:00 pm on Saturday Rest on **SUNDAYS and holidays** ***LOCATION:*** *Av. Simón Bolívar #1420, Col. Mitras Center, Monterrey, N.L. Across from Hospital Metro Station* Position type: Full-time Salary: $22,000.00 \- $24,000.00 per month Benefits: * Discounts and preferential pricing * Option for indefinite-term contract * Referral program * Restaurant vouchers Application question(s): * Do you have 1 year of experience as a Junior Accountant? Workplace: On-site employment

Av. Simón Bolívar 1424, Mitras Centro, 64460 Monterrey, N.L., Mexico

$MXN 22,000-24,000/year

Operations Support Agent (m/f/d)64960593534467129

Indeed

Operations Support Agent (m/f/d)

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech\-driven approach to making travel more accessible, sustainable, and affordable. To support our ambitious growth in the US, we are now looking to fill the exciting role of Operations Support Agent at our internal Call Center in our Monterrey, Mexico office! **ONSITE** role in Gral. Escobedo, N.L. near Sendero Metro Station. **About the Role** * Pro\-actively manage traffic situations of interstate/intrastate bus service, timely inform passengers about issues such as delays and malfunctions and quickly implement alternative solutions * Respond to inquiries and assist with investigating and resolving bus driver, bus partner and customer concerns • Respond\-to and coordinate emergency responses * Continuously strive to optimize operational processes to guarantee the quality of our services * Coordinate personnel responsibilities and vehicle deployment in case of any changes * Interact with all parties of the FlixBus fleet, especially with our partners' drivers and bus partners (owners, operations managers and dispatchers.) * Maintain compliance with administrative policies and procedures, safety rules, environmental policies and government regulations at all times * Provide ongoing support to the Team Lead, Traffic Control, Compliance and Emergency Management and take on additional tasks to maintain excellence in these areas **About You** * High school diploma plus at least two (2\) years' professional experience working in call center (Preferably in a field of transportation, security, or other emergency response) * Flexibility and ability to work non\-traditional hours (our operation is 24/7\) * Ability to listen effectively and understand driver/bus partner/passenger needs in order to provide creative solutions * Adapts easily to new technology software to perform job functions, skilled in Microsoft Office Suite of applications * Ability to work independently with little supervision to make critical decisions in the interest of safety and customer service. * Fluent in English, fluency in other languages including French, Spanish, Cantonese and/or Mandarin huge plus We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! **What We Offer** * **Travel perks**: 12 free Flix vouchers \+ 12 discount vouchers for friends \& family. * **Work from (M)Anywhere**: Depending on your role, work from another location for up to 60 days per year. * **Hybrid work model**: We are an office\-first company, but we offer flexibility to balance work and life. * **Wellbeing support**: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. * **Learning \& Development**: Take advantage of language classes, training courses, and expert\-led sessions to grow your skills. * **Mentoring Program**: Connect with experienced colleagues to gain insights and accelerate your career. To view more local benefits specific to each office location, please check out this link:**Locations \- Flix Career** **Why Join Flix?** At Flix, you'll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture \- giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you're ready to grow and lead your journey, Flix is the place for you! \#LI\-ONSITE

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Negotiable Salary

Agente de Servicio al Cliente Bilingüe (m/f/d)649605935499541210

Indeed

Agente de Servicio al Cliente Bilingüe (m/f/d)

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech\-driven approach to making travel more accessible, sustainable, and affordable. To support our ambitious growth in the US, we are now looking to fill the exciting role of Bilingual Customer Service Representative at our internal Call Center in our Monterrey, Mexico office! **ONSITE** role in Gral. Escobedo, N.L. near Sendero Metro Station. **About the Role** * Pro\-actively manage traffic situations of interstate/intrastate bus service, timely inform passengers about issues such as delays and malfunctions and quickly implement alternative solutions * Respond to inquiries and assist with investigating and resolving bus driver, bus partner and customer concerns • Respond\-to and coordinate emergency responses * Continuously strive to optimize operational processes to guarantee the quality of our services * Coordinate personnel responsibilities and vehicle deployment in case of any changes * Interact with all parties of the FlixBus fleet, especially with our partners' drivers and bus partners (owners, operations managers and dispatchers.) * Maintain compliance with administrative policies and procedures, safety rules, environmental policies and government regulations at all times * Provide ongoing support to the Team Lead, Traffic Control, Compliance and Emergency Management and take on additional tasks to maintain excellence in these areas **About You** * High school diploma plus at least two (2\) years' professional experience working in call center (Preferably in a field of transportation, security, or other emergency response) * Flexibility and ability to work non\-traditional hours (our operation is 24/7\) * Ability to listen effectively and understand driver/bus partner/passenger needs in order to provide creative solutions * Adapts easily to new technology software to perform job functions, skilled in Microsoft Office Suite of applications * Ability to work independently with little supervision to make critical decisions in the interest of safety and customer service. * Fluent in English, fluency in other languages including French, Spanish, Cantonese and/or Mandarin huge plus We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! **What We Offer** * **Travel perks**: 12 free Flix vouchers \+ 12 discount vouchers for friends \& family. * **Work from (M)Anywhere**: Depending on your role, work from another location for up to 60 days per year. * **Hybrid work model**: We are an office\-first company, but we offer flexibility to balance work and life. * **Wellbeing support**: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. * **Learning \& Development**: Take advantage of language classes, training courses, and expert\-led sessions to grow your skills. * **Mentoring Program**: Connect with experienced colleagues to gain insights and accelerate your career. To view more local benefits specific to each office location, please check out this link:**Locations \- Flix Career** **Why Join Flix?** At Flix, you'll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture \- giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you're ready to grow and lead your journey, Flix is the place for you! \#LI\-ONSITE

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Negotiable Salary

Bilingual Customer Service Agent (m/f/d)649605935660811211

Indeed

Bilingual Customer Service Agent (m/f/d)

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

Negotiable Salary

Bilingual Call Center Agent649605935188511212

Indeed

Bilingual Call Center Agent

**We’re Hiring! –** **Customer Service Representative** (Advanced English Required) **Location:** Monterrey, Nuevo León (On\-site) Do you enjoy helping others and speak fluent English? This could be the perfect opportunity for you! At **Centris**, we’re a U.S.\-based customer contact center that specializes in bilingual (English \& Spanish) customer service and support. With offices in Monterrey, Aguascalientes, we’re growing fast — and we want you to grow with us! *What You’ll Do:* As a **Customer Service Representative**, you'll be the first point of contact for our clients. You’ll provide friendly, helpful support and ensure each customer has a great experience with us. *What You’ll Need:* * Previous experience in customer service (preferred call center or in\-person ) * English (B2–C2 level) – you’ll use it every day! * Strong computer and typing skills * Attention to detail and a positive attitude *What We Offer:* * **Competitive salary** * **Weekly payments** * **Law\-compliant benefits** * **Performance bonuses** * **2 days off** * **Morning and afternoon shifts** * **Opportunities for growth and development** *Extra Perks:* * Discounts with local schools and restaurants * Free on\-site parking * On\-site cafeteria * Employee referral program (get rewarded for bringing great people!) * Exclusive employee discounts * Digital Medical Service (Nutritionist, Psychologist) * Discounts with opticians * Discounts and preferential prices on dental treatments and cleanings. * And more... *Work Schedule:* * Full\-time (40 or 48 hours/week) **Ready to Join Us?** Become part of a growing company where your work matters. At Centris, we value people, teamwork, and great service. We can’t wait to meet you! Job Type: Full\-time Pay: $15,000\.00 \- $18,000\.00 per month Work Location: In person

MJG8+GR Monterrey, Nuevo Leon, Mexico

$MXN 15,000-18,000/year

Telesales Executive – Digital Services649605833058581213

Indeed

Telesales Executive – Digital Services

**Job Objective** Contact independent service professionals to present the benefits of contracting a digital platform that enables them to consistently generate customers, guiding them through to sale closure and service activation. **Main Responsibilities** * Prospect service professionals (plumbers, electricians, carpenters, painters, etc.) via social media, internet, and directories. * Contact prospects via phone calls and WhatsApp. * Clearly and persuasively present the service’s benefits. * Explain how the service generates real job opportunities. * Follow up daily with interested prospects until the sale is closed. * Handle commercial objections and close sales. * Support the customer throughout the contracting and activation process. * Record contacts, progress, and sales in assigned tools. * Meet individual and team goals. **Requirements** * Minimum **24 months** of experience in telesales, call centers, or consultative sales. * Clear, confident, and professional communication. * Strong verbal skills and a closing-oriented mindset. * Ability to negotiate and handle objections. * Basic knowledge of social media and digital tools. * Results-oriented mindset. * Punctuality, responsibility, and commitment. * Positive attitude and commercial discipline. **Work Conditions** * **Schedule:** Monday to Friday, **9:00 a.m. to 5:00 p.m.** * **Work Mode:** In-person. * Full-time position. **We Offer** * Base salary of **$13,000 MXN per month**. * Commission of **5 % per closed sale**. * Minimum ticket per sale: **$1,500 MXN**. * Commercial training and ongoing support. * A performance-driven compensation model. * Job stability and growth based on performance. **Success Indicators (KPIs)** * Sales closed per week and per month. * Total invoiced amount. * Conversion rate per call. * Quality of commercial follow-up. * Effective activation of new customers. Job Type: Full-time, Probationary Period Contract Duration: 6 months Salary: $12,000.00 – $15,000.00 per month Benefits: * Salary increases * Sick days Work Location: On-site employment

Av Lázaro Cárdenas 2450 Poniente, Zona San Agustín, 66260 San Pedro Garza García, N.L., Mexico

$MXN 12,000-15,000/year

Indeed

Call Center Agent

*At CALLCOM, we are seeking telephone agents to provide customer service for a telecommunications company.* **WE OFFER:** * Base salary * Weekly bonuses * Two days off per week * Paid training * Statutory benefits * Growth opportunities **REQUIREMENTS:** * No prior experience required * Basic computer skills * Availability to work in the La Purísima area, downtown Monterrey **SCHEDULES:** * Morning shift — 9:00 AM to 4:00 PM (two days off per week) * Afternoon shift — 2:00 PM to 9:00 PM (two days off per week) **LOCATION:** * Francisco Zarco 569, Col. Centro, Monterrey. Across from Plaza de la Purísima. *Interested candidates, please apply through this channel; one of our recruiters will contact you to provide further information.* Job type: Part-time Salary: $8,000.00 – $10,000.00 per month Workplace: On-site

C. Juan Méndez Sur 134, Centro, 64000 Monterrey, N.L., Mexico

$MXN 8,000/month

Extrajudicial Collections Executive648816795669791215

Indeed

Extrajudicial Collections Executive

Beyra Legal Logistics—we’re looking for your talent! We are an **extrajudicial collections firm**, specialized in recovering overdue portfolios of financial products. We are seeking: **Collections and Financial Advisory Executive** **We offer:** - Monthly salary: $10,000 to $12,000 (negotiable). - Statutory benefits from day one. - Performance-based bonuses. - Professional training and development. **Responsibilities:** + Financial negotiation and advisory services. + Portfolio and database management. + Maintaining effective communication with clients to ensure their satisfaction. **Requirements:** + Completed high school education. + Minimum 6 months’ experience in similar roles (Call Center or collections experience preferred). + Proficiency in Microsoft Office suite. + Basic knowledge of financial products. + Active listening and communication skills. + Service-oriented attitude. + Teamwork capability. **Are you interested?** Schedule your interview by sending a **WhatsApp message to 479 264 79 43**. Join a professional and growing team! Employment type: Full-time, indefinite-term position Salary: $10,000.00 – $12,000.00 per month Benefits: * Salary increases * Option for indefinite-term contract * Employee referral program Work location: On-site employment

Av. Alfonso Reyes 2612, Sin Nombre de Col 39, 64920 Monterrey, N.L., Mexico

$MXN 10,000-12,000/year

Telephone Collections Manager648709257607701216

Indeed

Telephone Collections Manager

**We are hiring!** Do you have experience in **telephone collections**? This is your opportunity! **Position:** Telephone Collections (90-day delinquency) **Weekly salary:** $2,566 **With eligibility for bonuses and commissions** **Schedule:** Monday to Friday, 9 a.m. to 6 p.m. Saturdays, 9 a.m. to 2 p.m. **Sundays: fixed day off** **Location:** Modesto Arreola Pte 1019, Zona Centro, Monterrey (next to Alameda) **Interested candidates please send CV via inbox or WhatsApp to schedule an interview.** \#VacanteMonterrey \#Cobranza \#EmpleoMTY \#BolsaDeTrabajo \#ContrataciónInmediata Job type: Full-time, Part-time Salary: $10,005.38 \- $14,395.31 per month Workplace: On-site employment

C. Julián Villagrán 488, Centro, 64000 Monterrey, N.L., Mexico

$MXN 10,005-14,395/year

Indeed

Telephone Agent

**Join our team as a Telephone Customer Service Agent (Contact Center)** Do you enjoy helping people and communicating easily? We are looking for talent for our **Contact Center**, where you will provide customer service and support in collections processes, becoming part of a funeral services company with nationwide presence and a strong human-centered focus. **Your main responsibilities** * Provide telephone and messaging support to our customers. * Follow up on requests and make outbound calls according to established procedures. * Enter and keep information updated in internal systems. * Achieve the department’s operational and quality objectives. * Identify and report cases requiring special attention. **Candidate profile we seek** * Minimum of **6 months’ experience** in call centers. * Knowledge of customer service; collections experience is a plus. * Minimum academic level: **high school incomplete**. * Basic proficiency with digital tools and ability to learn quickly. * Clear communication, professional attitude, and empathetic demeanor. * Commitment, initiative, and results orientation. **Position details** * **8-hour daily shift**, plus one hour for rest. * **One day off per week**. * Possibility of **remote work**, based on performance. **What we offer** * Performance-based bonuses starting from the third month. * Statutory benefits from day one. * Additional benefits and exclusive discounts. * Professional growth and job stability. **Work location: Monterrey Center** Employment type: Full-time Salary: $10,000.00 per month Benefits: * Free uniforms Workplace: On-site employment

Cerro de Picachos 613, Obispado, 64060 Monterrey, N.L., Mexico

$MXN 10,000/month

Telephone Sales Advisor648446824652821218

Indeed

Telephone Sales Advisor

**Position: Telephone Sales Advisor** In this position, you will be responsible for telephone, internet, and cable television services. **We offer:** * **Base salary** of **$8,500 per month** *(paid biweekly).* * **Commissions** of up to **$6,000 per month** *(paid weekly).* * **HOME OFFICE OPTION STARTING FROM THE 3RD MONTH** *(subject to performance)* * Paid training. * Excellent work environment. * **Referral bonus** of $3,500\. **Schedule:** 9 AM \- 6 PM (rotating break) **Requirements:** * No experience required * Willingness to learn * Valid documentation * Completed secondary education * Strong verbal communication skills * Goal- and results-oriented **Location:** Francisco Zarco 569, Centro, Monterrey, N.L. *(across from Plaza La Purísima)* Apply through this channel or send a WhatsApp message to 81 2628 1481\. Job type: Full-time Salary: $8,500\.00 \- $14,000\.00 per month Benefits: * Educational support * Employee discount * Discounts and preferential pricing * Referral program * Vision insurance * Dental insurance Workplace: On-site employment

C. Juan Méndez Sur 134, Centro, 64000 Monterrey, N.L., Mexico

$MXN 8,500-14,000/year

Credit Telemarketing Executive648709255292191219

Indeed

Credit Telemarketing Executive

**TALENTO HUMANO THU is seeking a Credit Telemarketing Executive in Regina – Monterrey, Nuevo León** ----------------------------------------------------------------------------------------------- **Main Responsibilities:** * Conduct telephone outreach to active customers to manage credit renewals. * Provide clear information regarding amounts, terms, repayment periods, and renewal benefits. * Validate customer data and required documentation for the renewal process. * Monitor the renewal cycle closely until its completion. * Accurately and promptly record all relevant information in the internal system. * Customer service support. * Prompt identification of potential risks to prevent fraud, nominee arrangements, or other improper practices. **We Offer:** * Salary of **$3,000 weekly** (**$15,000** monthly). * Commissions of approximately **$2,000 to $3,000** upon achievement of targets. * Free gym membership. * Statutory benefits. * Additional benefits: payroll loans and advances, psychological, nutritional, and legal assistance, and preferential investment rates. * Direct employment contract with the company and opportunities for professional growth. **Work Schedule:** Monday to Friday, **9:00 a.m. to 6:00 p.m.** Saturdays, **9:00 a.m. to 1:00 p.m.** **Requirements:** * Minimum education: high school diploma. * Minimum 2 years’ experience in customer service, sales, call centers, collections, or related fields. * Excellent communication skills and employment stability. **One of our recruiters will contact you shortly!** **Desired Education Level:** University degree (incomplete) **Desired Experience Level:** Mid-level **Departmental Function:** Accounting / Finance **Industry:** Call Centers / Telemarketing **Skills:** * Negotiation and sales * Customer service * Communication *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694f06c76500002600ec5762&source=indeed*

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

$MXN 3,000/month

Quality Analyst - Sales Validation & Audits (BPO)648501525250591220

Indeed

Quality Analyst - Sales Validation & Audits (BPO)

**Quality Analyst – Sales Validation / Audits (ON SITE POSITION)** **Citadel BPO Solutions** ***At Citadel BPO Solutions, we are driven by excellence and continuous improvement. We are looking for an experienced Quality Analyst with a strong background in sales validation and/or quality audits who is ready to make an impact by ensuring high performance standards and exceptional customer experiences.*** **Key Responsibilities:** * Monitor, review, and evaluate customer interactions with a strong focus on sales validation and compliance. * Conduct quality audits to ensure adherence to company policies, procedures, and client expectations. * Identify performance gaps and provide clear, actionable feedback to improve agent results. * Use evaluation forms and quality scorecards to objectively assess interactions. * Analyze quality trends, sales behaviors, and performance metrics to recommend process improvements. * Partner with leadership and operations to drive continuous improvement initiatives. * Contribute directly to increasing customer satisfaction, sales accuracy, and overall service quality. **What We Offer:** * Base salary: $19,000 MXN per month (before taxes). * Weekly payments, always on time. * Fixed schedule: Monday to Friday, 8:00 AM – 5:00 PM. * Weekends off. * Full legal benefits from day one. * Stable work environment with long-term growth opportunities. **Requirements:** * Proven experience as a Quality Analyst, Sales Validator, or Quality Auditor. * Experience validating sales and/or performing quality audits in a BPO or call center environment. * Strong analytical skills and attention to detail. * Excellent communication skills, both written and verbal. * Ability to provide constructive feedback and work collaboratively with teams. * Results-driven mindset with a focus on quality, compliance, and performance improvement. ***Apply now and join a company that values quality, accountability, and professional growth.*** Employment type: Full-time Salary: $19,000.00 per month Benefits: * Referral program Application question(s): * Do you live in Monterrey, NL? Experience: * Quality Analyst: 1 year (Required) Language: * Advanced English (Required) Work location: On-site

Avenida Hermosillo 3030, Mitras Centro, 64460 Monterrey, N.L., Mexico

$MXN 19,000/year

Telephone Customer Service Executive (English)648501525571861221

Indeed

Telephone Customer Service Executive (English)

We are looking for a **Telephone Customer Service Executive** to provide support to users making **online purchases**, delivering clear, empathetic, and professional service in both Spanish and English (approximately 40% of calls are in English). **Requirements:** * Completed high school education (university or technical studies preferred). * **Call center or customer service experience.** * **Intermediate to Advanced English proficiency** **Schedules:** 8:00 AM to 2:00 PM 2:00 PM to 8:00 PM **Location:** Av. Paseo de los Leones 1910, Cumbres 2nd Sector, Monterrey, Nuevo León Join a professional customer service team and help enhance the online shopping experience for thousands of users! Position type: Part-time Salary: $11,000.00 – $12,000.00 per month Application question(s): * Do you have at least 3 months of call center experience? Language: * English (Preferred) Work location: On-site employment

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

$MXN 11,000/month

Seasonal Telephone Executive648500674403871222

Indeed

Seasonal Telephone Executive

We are seeking a Telephone Executive to join our team in the academic recovery area. **Fixed shifts to choose from:** Morning shift: 9:00 a.m. – 3:00 p.m. Afternoon shift: 3:00 p.m. – 9:00 p.m. Monday through Saturday; fixed day off on Sunday **Responsibilities:** * Make outbound calls to students undergoing academic recovery. **Requirements:** * Prior customer service experience. * Strong verbal communication skills. * Ability to work independently and as part of a team. **Benefits:** * Opportunity to join an institution recognized for its academic excellence. * Dynamic and collaborative work environment. * Training. **Work location:** * Paseo De Los Leones 1910, 64610 Cumbres 2 sector, Monterrey, N.L. Employment type: Full-time, Indefinite-term contract Salary: $6,000.00 – $7,000.00 per month Work location: On-site employment

Cjon. Cjon. Del Rincón 284, Residencial Las Lajas, 64638 Monterrey, N.L., Mexico

$MXN 6,000/month

TELEPHONE COLLECTION SUPERVISOR648446827717131223

Indeed

TELEPHONE COLLECTION SUPERVISOR

VACANCY: COLLECTION TEAM LEADER GENERAL INFORMATION: Base Salary: $12,000 per month. Additional Compensation: Attractive performance-based bonuses. Work Schedule: Monday to Friday (9:00 AM – 6:00 PM) and Saturdays (half-day). Day Off: Fixed every SUNDAY. REQUIREMENTS: Experience: Minimum of 5 months in telephone collections and team leadership. LOCATION: Modesto Arreola Pte 1019, Centro, 64000 Monterrey, N.L. Position Type: Full-time Salary: $9,000.00 – $12,000.00 per month Benefits: * Option for an indefinite-term contract Workplace: On-site employment

C. Julián Villagrán 488, Centro, 64000 Monterrey, N.L., Mexico

$MXN 9,000-12,000/year

Process Analyst - CALL CENTER648446828204821224

Indeed

Process Analyst - CALL CENTER

Join our team at CHRISTUS MUGUERZA At CHRISTUS MUGUERZA, we are seeking a **PROCESS ANALYST**. **Responsibility:** * Contribute to the operational efficiency of the contact center by analyzing, developing, documenting, implementing, and continuously improving processes, ensuring compliance with quality standards and information availability. **Functions:** * Collect primary information regarding processes executed in contact centers. * Update / develop manuals related to the service department and contact center processes. * Design and establish customer service processes for implementation in contact centers. * Optimize current processes for continuous improvement. * Ensure compliance with internal and external regulations in documented processes. * Collaborate with multidisciplinary teams in implementing improvements. **Skills/Knowledge:** * Process development and optimization * Basic knowledge of quality methodologies * Basic knowledge of continuous improvement methodologies * Process analysis * Execution of simultaneous tasks * Process modeling * Basic knowledge of technologies applied to process optimization * Basic knowledge of process integration systems **Equipment, machinery and/or software proficiency**: Microsoft Office 365 (advanced Word, PowerPoint, and Excel), Outlook, Teams, Visio, Miro. **Is travel required?** Yes – Domestic destinations **Relevant education**: Industrial Engineering, Computer Science, Administrative Engineering with Systems specialization. **Location**: Blvd. Díaz Ordaz 130, Santa María, 64650 Monterrey, N.L. Employment type: Full-time, Project-based or fixed-term contract Salary: $21,000.00 – $22,000.00 per month Benefits: * Savings fund * Employee discount * Life insurance * Discounted cafeteria service * Grocery vouchers Education: * Completed bachelor’s degree (preferred) Workplace: On-site employment

Blvd. Antonio L. Rodríguez 1888 - 103, Santa María, 64650 Monterrey, N.L., Mexico

$MXN 21,000-22,000/year

Telephone Collections Advisor648446823709451225

Indeed

Telephone Collections Advisor

**Telephone Collections Agent (Part-time or Full-time)** In this role, you will be responsible for contacting clients with outstanding payments to negotiate or recover overdue balances, always maintaining professional and service-oriented communication. **WE OFFER:** * Base salary of **$8,500 per month.** *(Paid biweekly)* * **Performance-based bonuses** of up to **$10,000 per month**. * Fixed day off on Sundays. * Statutory benefits. * Paid training. **REQUIREMENTS:** * Call center experience (3 months) * Customer service experience (preferred) * Strong verbal communication skills * Proactivity * Dynamism * Objection handling ability * Frustration tolerance * Completed secondary education * Computer proficiency **AVAILABLE SHIFTS:** * 12:00 PM – 9:00 PM **WORK LOCATION:** * We are located at **Simón Bolívar 1420, Mitras, Monterrey, N.L.** ***(down the stairs from the Hospital metro station).*** Apply through this channel or send a WhatsApp message to 81 2628 1481. Job type: Full-time Salary: $8,500.00 – $15,000.00 per month Benefits: * Educational support * Employee discount * Discounts and preferential pricing * Referral program * Vision insurance * Dental insurance Workplace: On-site employment

Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico

$MXN 8,500-15,000/year

Telephone Sales Advisor (PART-TIME WITH 2 DAYS OFF)648446824346891226

Indeed

Telephone Sales Advisor (PART-TIME WITH 2 DAYS OFF)

**Job Opening: Telephone Advisor (Sales)** In this position, you will be responsible for telephone, internet, and cable television services. **We offer:** * **Base salary** of **$6,500 per month** *(paid biweekly).* * **Commissions** of up to **$6,000 per month** *(paid weekly).* * **OPTION TO WORK REMOTELY STARTING IN THE 3RD MONTH** *(based on performance)* * Paid training. * Excellent work environment. * **Referral bonus** of $3,500. **Schedule:** * **Morning shift:** 9 AM – 6 PM * **Afternoon shift:** 3 PM – 9 PM * **2 DAYS OFF** BETWEEN TUESDAY AND FRIDAY **Requirements:** * No prior experience required * Willingness to learn * Valid documentation * Completed secondary education * Strong verbal communication skills * Goal- and results-oriented **Location:** Francisco Zarco 569, Centro, Monterrey, N.L. *(across from Plaza La Purísima)* Apply through this channel or send a WhatsApp message to 81 2628 1481. Job type: Full-time Salary: $6,500.00 – $11,000.00 per month Benefits: * Educational support * Employee discount * Discounts and preferential pricing * Referral program * Vision insurance * Dental insurance Workplace: On-site employment

C. Juan Méndez Sur 134, Centro, 64000 Monterrey, N.L., Mexico

$MXN 6,500-11,000/month

Highway Emergency Booth Operator648442436023051227

Indeed

Highway Emergency Booth Operator

**HR CONNECT S.A. DE C.V. is seeking a Highway Emergency Booth Operator in Santa Catarina, Nuevo León** ------------------------------------------------------------------------------------------------------- **Responsibilities:** Customer service. Quotation and issuance of insurance policies. Promotion, sales, and commercial support. Data entry. Collections follow-up. **Requirements:** Completed high school diploma or bachelor’s degree. Experience in CUSTOMER SERVICE. Experience in COLD SALES. Commercial profile. Call center experience. Interest in sales. Proficiency in Microsoft Office. Service-oriented attitude. **We offer:** Base monthly salary: MXN 10,000 Uncapped commissions up to MXN 10,000–15,000 per month Benefits exceeding statutory requirements 30 days’ year-end bonus (aguinaldo) Comprehensive medical expense insurance Life insurance Funeral expense assistance Two auto insurance policies with employee discount (available after 3 months of employment) Savings fund (available after 3 months of employment) Formal attire allowance **Desired education level:** Upper secondary education **Desired experience level:** Expert level **Departmental function:** Commercial / Sales **Industry:** Insurance / Insurance company *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6949aeb03900003700b6e090&source=indeed

Cto las Acequias 117, Vista a la Sierra, 66375 Cdad. Santa Catarina, N.L., Mexico

$MXN 10,000/month

Customer Service at Booth and Roadside Assistance648442435869471228

Indeed

Customer Service at Booth and Roadside Assistance

**HR CONNECT S.A. DE C.V. is seeking Customer Service Representatives for Booth Operations and Roadside Assistance in Apodaca, Nuevo León** ------------------------------------------------------------------------------------------------------ Responsibilities: **Immediate issuance** (within 24 hours). **Vehicle inspections.** **Compliance with Article 492.** **Management and follow-up of collections.** **Management and follow-up of renewals.** **Courtesy calls** in case of accidents. **Courtesy calls** in case of roadside assistance. **Consultation and follow-up** in case of accidents. **Reservation cleanup.** Promotion, sales, and commercial support. **Requirements:** Completed high school diploma or bachelor’s degree. Experience in CUSTOMER SERVICE. Experience in COLD SALES. Commercial profile. Call center experience. Interest in sales. **We offer:** Monthly base salary: 10,000 Uncapped commissions up to $10,000–$15,000 monthly Benefits exceeding legal requirements 30 days’ year-end bonus Major medical expense insurance Life insurance Funeral expense assistance 2 auto insurance policies with employee discount (available after 3 months of employment) Savings fund (available after 3 months of employment) Formal attire allowance **Interested candidates meeting the profile should apply through this channel.** **Desired education level:** Upper Secondary Education **Desired experience level:** Mid-level **Departmental function:** Commercial / Sales **Industry:** Insurance / Insurance Company *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6949ad4d3900003700b6e030&source=indeed*

Blvd. Carlos Salinas De Gortari 1537, Sin Nombre de Col 26, 66600 Cdad. Apodaca, N.L., Mexico

$MXN 10,000/month

Roadside Assistance and Customer Service Center648442435715871229

Indeed

Roadside Assistance and Customer Service Center

**HR CONNECT S.A. DE C.V. is seeking a Roadside Assistance and Customer Service Center representative in San Nicolás de los Garza, Nuevo León** ----------------------------------------------------------------------------------------------------------------------- **Requirements:** Completed high school diploma or bachelor’s degree Experience in CUSTOMER SERVICE Experience in COLD SALES Call center experience Commercial profile. Call center experience Interest in sales. Proficiency in Microsoft Office. Service-oriented attitude. **We offer:** Base monthly salary: MXN 10,000 Uncapped commissions of up to MXN 10,000–15,000 per month Benefits exceeding statutory requirements 30 days’ year-end bonus (aguinaldo) Major medical expense insurance Life insurance Funeral expense assistance Two auto insurance policies with employee discount (available after 3 months of employment) Savings fund (available after 3 months of employment) Formal attire support **Work schedule:** Monday to Friday: 8:30 AM to 6:30 PM **If you are interested in applying, please submit your application through this channel.** **Desired education level:** Higher education — incomplete **Desired experience level:** Expert level **Departmental function:** Commercial / Sales **Industry:** Insurance / Insurance company *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6949ae4e32000035007734dd&source=indeed

Anillo Vial Metropolitano 117, Nuevo Periferico Nte Secc 4, 66420 San Nicolás de los Garza, N.L., Mexico

$MXN 10,000/month