Technical Support Supervisor

Description

Position Summary: We are seeking a Branch Operations and Administration Supervisor to manage logistics, inventory, distribution, and general branch administration. Key Responsibilities: 1. Comprehensive management of branch operations and administration 2. Timely and efficient service to internal and external customers 3. Continuous training and professional development **Pc Fusion SA de CV**, a company dedicated to the sale and rental of computer equipment, is seeking a "Branch Operations and Administration Supervisor – Monterrey, N.L." **POSITION OBJECTIVE:** Store, verify, classify, administer, replenish, and distribute materials in accordance with established procedures; ensure preparation, delivery, pickup, and return of equipment according to assigned tasks and received orders; provide timely and efficient service to both internal and external customers; monitor completion of delegated tasks; manage branch facilities generally; file and classify contracts and documents; process payment requisitions. What do we require? **Education:** Minimum technical degree in Computer Science or Information Technology (certified) **Experience:** Minimum 2 years **Knowledge Areas:** Computing, Information Technology, Administration **Experience or Training Areas:** Logistics experience and familiarity with the metropolitan area of the city where located, including highways; GPS usage; knowledge of traffic regulations; operation of vans up to 3½ tons; basic vehicle mechanics; handling of computer equipment; hardware knowledge; repair and support of computers, printers, scanners, wired and wireless networks, servers, and software; knowledge of warehouse storage and management; basic document administration **Knowledge:** Wired and wireless networks, computer equipment repair, servers and software. **What do we offer?** Statutory benefits Work schedule: Monday to Friday, 9:00 AM to 7:00 PM Continuous training **Employment Type:** Full-time, indefinite-term contract Work Schedule: * Day shift Benefits: * Option for an indefinite-term contract * Complimentary uniforms **Location:** Monterrey, N.L. Branch (Av. Misión Cumbres 5363, Misión Cumbres, Monterrey, N.L., C.P. 64348\). Employment Type: Indefinite-term contract Salary: Starting at $15,000\.00 per month Benefits: * Option for an indefinite-term contract * Complimentary uniforms Experience: * Customer service: 1 year (preferred) Workplace: On-site employment