Job Summary: Scotiabank is seeking individuals who enjoy service and customer care, are results-oriented, and aim to foster a customer-centric culture and promote the use of digital channels. Key Highlights: 1. Promotes a customer-centric culture 2. Advises customers on the use of digital channels 3. Professional development opportunities We are committed to continuing our investment in our employees and supporting your ongoing career development at Scotiabank. Responsibilities * Promotes a customer-centric culture to deepen customer relationships and leverage the Bank’s extensive relationships, systems, and expertise. * Greets and assists customers entering the branch, identifies their transaction(s), and directs them to the unified queue, to a Relationship Officer, or to self-service channels—ensuring a service-oriented environment within the branch. * Promotes the use of digital channels (ScotiaWeb, ScotiaMóvil, ScotiaTarjetas, ATMs, Xpress Branches, and Invertel) both for customers arriving at the branch and those waiting in line—expediting their transactions and proactively advising them on using self-service channels. Who Are We Looking For? Individuals who enjoy service and customer care, are results-oriented, and aspire to professional growth. **\*\*Under no circumstances does Scotiabank request pregnancy or HIV tests\*\*** **\*\*Scotiabank is an inclusive employer that respects diversity and does not engage in any form of discrimination\*\*** Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“For Your Future”—we help our customers, their families, and their communities succeed through a comprehensive range of advisory services, products, and solutions across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for all. If you require any accommodation during the recruitment and selection process—including, for example, an accessible interview location, documents in alternative formats, sign language interpretation, or assistive technology—please inform our Recruitment Team. If you need technical support, click here. Candidates must apply directly online if they wish to be considered for this position. We thank all candidates for their interest in this professional opportunity at Scotiabank; however, only those selected for an interview will be contacted.