Application Support Engineer (L2/L3)

Description

Job Summary: We are seeking an Application Support Engineer (L2/L3) focused on monitoring and problem resolution, with experience in operating systems and programming languages. Key Highlights: 1. L2/L3 support role focused on monitoring and problem resolution 2. Key knowledge in Unix/Linux, SQL, HTML, JavaScript, and Java 3. Experience with application servers and web services (desirable) Role: Application Support Application Support Engineer (L2/L3) Work Mode and Schedule (subject to client consideration): Option 1: Hybrid — 2 days per week in the office (9:00–18:00) in CDMX Option 2: Night Shift — 100% remote, working from 21:00 to 8:00 the next day, following a 4-night-on / 4-night-off rotation. Skills and Knowledge: Unix/Linux knowledge SQL knowledge (preferably with Oracle) Advanced spreadsheet skills (Excel, Google Sheets or similar) [Desirable] HTML knowledge JavaScript knowledge (preferably with experience in frameworks such as Angular or similar) Java knowledge Experience with application servers and web services/microservices [Desirable]. · IMPORTANT: The role focuses primarily on support (essentially monitoring and resolving issues, not full-scale software development). -Requirements- Minimum education: Higher education — Bachelor's degree 2 years of experience Keywords: support, apoyo, soporte, engineer, engineers, ingeniero, ingeniera, ing, engineer