Floor Manager

Description

We are seeking a responsible individual to supervise the service area operations, ensuring customer service excellence, coordination of waitstaff, and adherence to the restaurant's quality standards. Responsibilities: Supervise and coordinate the waitstaff team during service Ensure proper customer service and diner satisfaction Resolve complaints or incidents immediately Maintain constant communication with kitchen, bar, and cashier Inspect table setup, area cleanliness, and staff appearance Support training of the service team Manage orders, bills, and shift closing procedures Requirements: 2–3 years of experience as a floor captain or in a similar position Excellent personal presentation and service-oriented attitude Leadership, organizational, and service communication skills Knowledge of order management, point-of-sale systems, and service standards Flexible availability for scheduling Studies in restaurant administration We offer: Salary plus tips A positive work environment URGENT: Please contact via WhatsApp at 55\-7191\-3038 CHEF REBECCA Employment type: Full-time Salary: $10,000\.00 \- $11,000\.00 per month Work location: On-site employment