Job Summary: We are seeking a professional with experience in international trade to handle customer follow-up, shipment management, and import/export procedures. Key Highlights: 1. End-to-end shipment management and customer service 2. Handling of import/export documentation 3. Shipment claim tracking and resolution Job Description and Responsibilities: * Customer follow-up and service * Preparation of shipment reports * Cargo tracking * Delivery time forecasting * Arranging shipping methods for customer shipments * Documentation required for import procedures * Tracking claims to ensure resolution * Shipment tracking via courier services Experience and Requirements: **Requirements** * Bachelor's degree in International Trade and Customs or related field * Proficiency in Microsoft Office * Experience in import/export operations * Age between 25 and 30 years **Skills** * Basic knowledge of import-export procedures * Logistics * Customer service * Sense of urgency * Analytical ability **Work Location** Tijuana, Baja California, C.P. 22430 Benefits: * Benefits as stipulated by the Federal Labor Law (LFT) **Number of vacancies** 1 **Department** Logistics/Transportation **Employment type** Permanent **Work modality** On-site **Shift** Day shift **Working hours** Full-time **Net monthly salary** $20,000 MXN **Education** Bachelor's degree with professional title **English** Spoken: Basic, Written: Basic **Willingness to travel** No