Bilingual Front Desk / Receptionist for Premium SPA

Description

Job Summary: We are seeking an organized, dynamic, and customer-focused Front Desk professional for our SPA to ensure a warm, professional, and efficient experience. Key Highlights: 1. Excellent work environment 2. Opportunity for growth 3. Training We seek an organized, dynamic individual with excellent customer service skills to join the Front Desk team of our SPA located in New City. This position requires consistent patient follow-up, appointment scheduling management, appointment confirmation, and the ability to maintain a warm, professional, and efficient experience. Main Responsibilities: * Managing messages and following up with patients in English and Spanish * Confirming appointments and managing deposits in English and Spanish * Registering and generating appointments in English and Spanish * Receiving and welcoming patients in English and Spanish * Operational follow-up during treatments * Billing, closing shifts, and rescheduling * Providing support via WhatsApp and phone calls in English and Spanish * Coordinating with the operational team Desired Profile: * Excellent appearance and service-oriented attitude * Strong verbal communication and professional interaction skills * Organizational and follow-up capabilities * Multitasking ability * Basic computer and WhatsApp proficiency * Flexible availability * Prior experience in reception or customer service is preferred We Offer: * Weekly base salary * Bonuses and commissions * Training * Uniforms * Excellent work environment * Opportunity for growth Schedule: * 47 hours per week, Monday through Saturday * Rotating daytime shifts within a window of (8 AM to 7 PM) * Approximate daily shift length of 6 to 9 hours Salary: $4,000\.00 per week Benefits: * Option for indefinite-term contract * Complimentary uniforms Workplace: On-site employment