Description
Job Summary:
This role ensures timely cargo delivery by monitoring shipments, reporting incidents, and communicating with customers and drivers.
Key Responsibilities:
1. Live monitoring of tractors and loads to ensure on-time deliveries
2. Constant communication with drivers and customer updates
3. Creation and interpretation of reports, metrics, and procedures
**Objectives:** Ensure cargo is delivered on time and in full.
**Primary Responsibilities:**
* Monitoring \- Real-time tracking of tractors / loads.
* Live incident / accident reporting.
* Customer updates regarding cargo location and status.
* Ongoing communication and direction to drivers.
* Monitoring of driver hours-of-service.
**Requirements:**
* Ability to learn logistics-oriented software and applications, in general.
* Ability to create, interpret, and implement reports and metrics.
* Ability to create, interpret, and implement processes and procedures.
* Strong sense of prioritization.
* Strong sense of urgency.
**Location:**
* Ciudad Juárez Operations Office
**Desired Qualifications:**
* **Education**: High school diploma and/or incomplete degree
* **Employment stability in previous jobs.**
* **Experience: 1 year**
* **Knowledge**: Microsoft Office, Processes, Logistics.
Job Type: Full-time
Work Location: On-site employment