Description
Job Summary:
This role involves receiving, channeling, and solving customer issues, providing quality post-sale service, and handling warranty-related activities to ensure total customer satisfaction.
Key Highlights:
1. We offer an excellent working environment.
2. We seek professional development and career growth.
3. We have training programs.
**At Ruba, we do not only build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico.**
**We invite you to join our team.**
**CUSTOMER SERVICE**
Receive, route, and resolve customer issues from the office, or provide high-quality post-sale service in accordance with company policies to achieve complete customer satisfaction, as well as carry out activities related to warranty management.
**Requirements:**
* Completed degree
* Minimum 3 years of experience in customer service and warranty management
* Basic knowledge of construction processes
* Proficiency in Microsoft Office and Enkontrol
* Negotiation skills
* Excellent verbal and written communication skills
**We Offer:**
* Competitive salary
* Benefits exceeding statutory requirements
* Excellent working environment
* Professional development and career growth
* Training programs