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Bilingual Telephone Advisor
$MXN 20,900/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico
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Description

Job Summary: We are seeking bilingual advisors to provide customer service for an international insurance company, offering support and guidance on insurance policies to customers in the United Kingdom. Key Highlights: 1. 100% English-speaking customer service 2. Support and guidance on insurance policies 3. Job stability and career growth Do you speak advanced English and have customer service experience? We are hiring bilingual advisors! This is your opportunity to join an international insurance company offering an excellent salary, a monthly bonus, and a hybrid work arrangement! What will you do? * Handle calls entirely in English from customers in the United Kingdom. * Provide support and guidance on insurance policies. * Resolve inquiries, follow up, and ensure an outstanding customer experience. * Enter information into the system and comply with quality processes. Essential Requirements * Advanced English (fluent conversational ability). * Completed high school education (certificate required). * Minimum one year of experience in a call center or customer service role. * Proficiency in computer use (Microsoft Office); CRM experience preferred. * Frustration tolerance and strong emotional management skills. * Age: 20 years or older * Gender: Unrestricted What we offer: * Gross monthly salary of $20,900 * Monthly performance bonus of up to $4,000 * Bi-weekly payment * Statutory benefits from day one * Enhanced benefits: Savings fund Grocery vouchers Life insurance Major medical expense insurance Costco and Sam’s Club memberships * Hybrid work model: 2 days remote / 3 days in-office * Job stability and career growth * Provided work equipment Positions are limited. If you meet the English proficiency and experience requirements, we will contact you immediately.

Source:  indeed View original post
Juan García
Indeed · HR

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