IT User Support Manager

Description

Job Summary: We are seeking an IT User Support Manager to lead innovation in bathroom furniture design and quality, manage customer relationships, and coordinate with the IT team. Key Highlights: 1. Key position in innovation of bathroom furniture design and quality. 2. Collaborative and dynamic work environment. 3. Professional development opportunities. Join Bathroom Furniture as an IT User Support Manager—a key role for those who wish to collaborate with a company dedicated to innovation in bathroom furniture design and quality. **Responsibilities:** * Manage customer relationships, ensuring optimal service delivery. * Coordinate with the IT team to resolve technical issues and enhance user experience. * Analyze usage data to optimize processes and services. * Participate in corporate strategic planning. **Requirements:** * Bachelor’s degree or Engineering in Systems, Computer Science, Information Technology, or related field. * Prior experience in customer service management and/or IT roles, minimum 3 years. * Knowledge of customer relationship management systems and data analysis tools. * Ability to work collaboratively and lead projects. * Service-oriented mindset and effective communication skills. * Availability to work Monday through Saturday. **Benefits:** * We offer a collaborative and dynamic work environment. * You will have professional development opportunities. * A company committed to innovation and quality. * Direct employment contract with the company. * $19,650 monthly gross salary. * $2,698 monthly food vouchers. * Weekly payroll via BBVA. * 30-day year-end bonus. * 5% savings fund contribution. * 25% vacation premium. * Discounts at company branches. Join us and contribute to the success of Bathroom Furniture. Your experience and skills are welcome!