TELEPHONE SUPPORT SERVICE

Description

Position Summary: We are seeking bilingual candidates with a positive attitude for telephone support service, handling incoming calls and tracking services at a hospital. Key Highlights: 1. Telephone support and customer service 2. Tracking of medical expense services 3. PC operation and communication skills Job Offer TELEPHONE SUPPORT SERVICE Location: Reynosa, Tamaulipas Company: HOSPITAL DE ESPECIALIDADES SANTANDER, S.A. DE C.V. Posted on March 4, 2026 Valid until April 4, 2026 Net Monthly Salary $13,800\.00 Apply Reference Number: 21082151 Description A hospital-focused company is seeking personnel for telephone support service to perform the following activities: call handling, customer service, call center operations, tracking of minor and dental medical expense services, and receipt of reports and reports. Bilingual ability and a positive attitude are required. Requirements * Required academic level: High school or vocational training * Academic status: Diploma or certificate * Experience: 1 \- 2 years in TELEPHONE SUPPORT SERVICE * Knowledge(s) and tool(s): + PC operation (WORD, EXCEL, and POWER POINT) + Customer service and support * Language(s): + English \- Advanced \- None * Skill(s) and competency(ies): + Teamwork + Customer orientation + Commitment + Teamwork + Customer orientation + Communication * Candidate availability: + No travel required Work Schedule Monday to Friday Full-time 09:00 \- 17:00 Schedule clarification: Monday to Friday, 09:00 AM to 06:00 PM, including lunch break; Saturdays, 09:00 AM to 02:00 PM. Additional shifts available. Responsibilities and Activities * Customer service and support. . * Dental services, receipt of reports and reports. * Tracking of minor and dental medical expense services, receipt of reports and reports. * Call handling. * Call center operations. The company offers * Statutory benefits * Productivity bonus * Indefinite-term employment contract Recruitment Process * Recruitment process start date: March 4, 2026 * Recruitment process duration: 2 weeks