Hostess - Restaurant

Description

Job Summary: Efficiently coordinate the front desk by managing reservations, assigning tables, and ensuring a positive, organized experience for diners. Key Highlights: 1. Friendly and professional customer service 2. Efficient management of reservations and table assignments 3. Coordination to optimize service timing Position: Restaurant Receptionist – Full-Time Job Description A prestigious restaurant is seeking a Restaurant Receptionist to join its team. This role is critical in delivering exceptional service from the first point of contact with customers, ensuring a welcoming, organized, and efficient reception that contributes to a positive dining experience. We seek a candidate with excellent personal presentation, a service-oriented attitude, courteous interpersonal skills, and strong organizational abilities—focused on delivering high-quality service and maintaining an orderly flow of diners entering the restaurant. Job Objective To efficiently coordinate the reception area through timely customer service, reservation control, table assignment, and monitoring of diner flow—ensuring an enjoyable, professional experience aligned with the restaurant’s standards. Main Responsibilities * Greet and welcome customers cordially, professionally, and warmly * Manage reservations and provide timely follow-up to customers and special requests * Assign tables according to availability and the restaurant’s daily operations * Maintain organized and efficient waiting lists * Coordinate with the floor team to optimize service timing and table turnover * Provide personalized service, address inquiries, and channel diner requests * Keep the reception area clean, tidy, and presentable * Support service organization during peak hours Requirements * Minimum 1 year of experience in reception, hostess, customer service, or similar roles * Intermediate English proficiency * Experience with reservation systems (preferred) * Excellent personal presentation * Service-oriented attitude and courteous demeanor * Strong organizational skills and attention to detail * Articulate communication and effective interpersonal skills * Ability to work collaboratively in a team * Responsibility and commitment * Full-time availability Competencies * Customer service orientation * Effective communication * Organization and planning * Proactivity * Multitasking ability * Ability to work under pressure * Outstanding service attitude * Operational problem-solving We Offer * Monthly salary of $10,000.00 to $12,000.00 (paid biweekly) * Tips * Statutory benefits starting from the third month * Staff cafeteria * Complimentary uniforms * Job stability * Excellent working environment Salary: $10,000.00 – $12,000.00 per month Work Location: On-site employment