**QUALITAS is seeking a Collection Supervisor in Picacho-Ajusco-Tlalpan, Mexico City** ------------------------------------------------------------------------------------------- Would you like to join the leading company in automotive insurance? We’re looking for Talent! **Collection Supervisor*****(AJUSCO)*** Quálitas: We Insure Cars, We Care for People **Responsibilities:** * Execute collection strategies, ensuring completion of activities, evaluating team performance, and implementing training programs to develop staff under supervision, thereby achieving established goals. * Prepare weekly productivity reports for the department, reporting service levels and inventories of clarifications and pending items to management, to monitor team performance and identify opportunities for improvement and increased efficiency. * Perform monthly and annual accounting closings, preparing reports on the status of financial and tax information delivery from branch offices, validating and monitoring the collection bridge account balance. * Develop departmental process manuals, generating workflows and automating processes. * Ensure cash reconciliations and financial and tax information from branch offices remain up-to-date per Institutional Policy, maintaining internal communication with relevant departments. * Conduct monthly team-building activities, effective and assertive communication practices, and continuous improvement initiatives, holding biweekly periodic meetings and workshops explaining various scenarios and real-life examples of incidents arising during collections implementation; aiming to increase team productivity, quality, and efficiency. **Requirements:** * Education: \*ONLY\* Bachelor’s Degree in Accounting or Public Accounting * Knowledge of Basic Accounting and Excel (exam required) * Experience as a Collections Analyst or Collection Supervisor (desirable) * Availability to attend an in-person interview * Clean Credit Bureau Report **We Offer:** * Base salary of $24,000 Gross * Statutory and above-statutory benefits (SGMM, 30-day bonus, SV, PTU, gym agreements, school scholarships, internal university, among others). * 100% payroll. * Direct employment with the company. * Psychological support for employees. * Career development plan. * Schedule: Monday to Friday, 8:30 AM to 6:30 PM Work location: Carr. Picacho-Ajusco 236, Jardines en la Montaña, Tlalpan, 14210 Mexico City, CDMX **Desired education level:** Higher education — degree holder **Desired experience level:** Mid-level **Departmental function:** Accounting / Finance **Industry:** Insurance / Insurance Company **Skills:** * Accountants * Collection Supervisor * Clean Credit Bureau Report *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=695c42303400003f0049081f&source=indeed*