Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With a distinguished track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 stores and a large team of over 20,000 employees. We are the leading national pharmaceutical chain. Join our team! **Job Mission** The mission of this role is to guarantee timely and accurate product delivery to customers through the digital home delivery channel, by ensuring proper operations, strict adherence to service processes and protocols, and achievement of established quality standards. **Job Description** Key Responsibilities \- Ensure achievement of home delivery channel objectives. \- Monitor incidents and/or accidents related to the channel. \- Ensure availability and optimal performance of physical and technological tools used by the channel. \- Manage staffing levels according to demand, productivity, and channel analysis. Requirements \- Completed high school diploma or technical degree. A bachelor's degree or engineering degree (in progress or completed) in economics or administrative fields is desirable. \- 1+ year of experience in the home delivery channel. Experience in retail or distribution centers is desirable. \- Experience managing operational staff and customer service. \- Knowledge of systems and monitoring processes for delivery operations. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to be well! We promote and verify the adoption of measures supporting equal opportunity and the elimination of all forms of discrimination in any of our recruitment processes and workplaces. We will never request any type of payment as part of the recruitment process; please exercise caution and avoid falling victim to fraud.
Juan García
Indeed · HR
Juan García
Indeed · HR
