Job Summary: We are seeking a Technical Support Engineer with an analytical profile to optimize technological processes and resolve incidents at a company specializing in industrial flooring. Key Points: 1. Join a specialized team in industrial flooring 2. Technical and analytical profile 3. Optimization of technological processes A company specializing in industrial flooring is looking to add the following role to its team: TECHNICAL SUPPORT ENGINEER We seek a technical, analytical candidate who not only resolves incidents but also optimizes technological processes. Requirements? Systems Engineering (Intern) Minimum 1 year of experience in corporate technical support Basic knowledge of AI tools for technical support Knowledge of backups, servers, basic networks, and CCTV We offer: Salary: $12,000 monthly net Statutory benefits Job stability Working hours: Monday to Friday, 8 a.m. to 5 p.m.; Saturdays, half-day Work location: Sanctorum, Puebla, near Finsa Park (on-site) Interested candidates may apply through this channel 'Remember that at SIPS, our service is free for candidates.' Authorization and Registration No.: STPS-ACT-SIP-21-00099 . -Requirements- Minimum education: Higher education – Bachelor's degree Less than 1 year of experience Age: between 25 and 45 years Keywords: support, support, technical support, technologist, technician, tech, technician, technology, technology, technologist