Operational Support

Description

Position Summary: We are seeking an Operational Support professional to ensure control, monitoring, and administrative management of the operational area, providing strategic support to the technical team. Key Highlights: 1. Job stability and professional growth. 2. Dynamic, results-oriented work environment. 3. Opportunity for professional development. At **Sluten**, we are **telecommunications leaders**, specializing in **nationwide installation and maintenance of fiber optic networks**. **Position Objective:** We seek an **Operational Support** professional to ensure **control, monitoring, and administrative management of the operational area**, providing **strategic support to the technical team**, and guaranteeing **order, compliance, and continuity of internal processes**. **Main Responsibilities:** * Manage **customer retention**. * Administer **audits for user creation and validation**. * Monitor and track **operational incidents** until resolution. * Handle **payment tracking and control**. * Manage and coordinate **control of external personnel and new hires**. * Provide **timely follow-up on candidates and internal processes**. * Maintain up-to-date **operational reports and information for decision-making**. **Requirements:** * Minimum **3 years of experience** in operational or administrative support. * Proficiency in **database management and information control**. * Strong **organizational and follow-up skills**. * Ability to **work under pressure and manage multiple tasks**. * **Effective communication and attention to detail**. * Intermediate proficiency in **Excel and digital tools**. **We Offer:** * **Job stability.** * **Competitive salary** * **Opportunity for professional growth and development.** * Dynamic, results-oriented work environment. If you meet the profile and are ready to take on a key role in our team, this is **your opportunity to develop professionally!** Employment Type: Full-time Salary: Starting at $15,000\.00 per month Benefits: * Option for indefinite-term contract Work Location: On-site employment