Field Technical Support - Telecommunications

Description

Job Summary: We are seeking a Field Technical Support professional to diagnose failures, replace components, and resolve technical incidents for users, 100% on-site. Key Highlights: 1. Field Technical Support role with 100% on-site attendance. 2. Opportunity for training as a Field Engineer. 3. Responsibility for timely resolution of technical failures. Compusof México We are looking for your talent as Field Technical Support in Monterrey. Requirements: Technical degree in Computer Science, Systems, or equivalent in a related field. Experience as a Field Technical Engineer in telecommunications, systems, technical support, or related areas (at least 6 months of experience). Knowledge: Computer equipment maintenance and repair. Laser printers. Telephony and networking (basic). Structured cabling (desirable). Router, Switch, and Network Switch configuration.* Responsibilities: Diagnose failures reported by the client. Replace components, track incidents, provide support, and close reports. 100% FIELD Job Responsibilities: Timely resolution of incidents and/or technical failure requests from users within the timeframes agreed upon with the client. We Offer: Training as a Field Engineer. Ongoing training. Statutory benefits. Per diems. Work Schedule: 100% on-site field work. Support at locations outside the city of residence. -Requirements- Minimum Education: Upper Secondary Education – Technological High School 1 year of experience Keywords: support, apoyo, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, terreno, territorio