Reservation Manager

Description

Job Summary: The Reservation Manager is responsible for managing reservations, handling inquiries, resolving issues, optimizing occupancy, adjusting pricing, and coordinating with other departments. Key Responsibilities: 1. Manage reservations, inquiries, and problem resolution 2. Optimize occupancy and adjust prices according to demand 3. Coordinate with sales, front desk, and housekeeping The Reservation Manager is responsible for managing reservations, confirming bookings, handling inquiries, and resolving problems. * Supervise the registration, modification, and cancellation of individual and group reservations. * Maintain up-to-date room availability and ensure data accuracy. * Manage deposits, guarantees, and cancellation policies. * Optimize occupancy, preventing overbooking or managing it if it occurs. * Adjust room rates according to demand and competition. * Promote sales of higher-margin rooms and special packages. * Coordinate with the sales department on follow-up for groups and events. * Recruit, train, and motivate reservation staff. * Coordinate with front desk and housekeeping to ensure room readiness. * Handle VIP guest and travel agency services Salary: $10,000\.00 \- $10,001\.00 per month Work Location: On-site employment