Supervisor - Private Security

Description

Job Summary: Responsible for the comprehensive management of operational personnel, including recruitment, training, supervision, and customer service follow-up, ensuring compliance with instructions and team discipline. Key Highlights: 1. Comprehensive management of operational and security personnel. 2. Supervision and development of work teams. 3. Direct interaction with customers and staff. Management of operational personnel Daily attendance tracking Review and clarification of pre-payroll documents Coverage planning Conducting Service Needs Assessments (SNA) Issuing specific instructions Conducting ongoing evaluations of security guards Preparing meeting minutes with clients Reporting service incidents Recruiting, selecting, and hiring personnel Administrative–operational personnel processes New employee onboarding protocol Field-based training focused on learning specific instructions Following up on customer satisfaction surveys Monitoring security equipment needs Providing assigned personnel with necessary tools to perform their duties Conducting motivational activities for assigned personnel Site visits to verify service delivery Providing necessary guidance to assigned personnel regarding any questions related to instructions or internal company information. Responsible for supervising the discipline, appearance, and performance of the assigned security guard team Requirements: - Valid driver’s license - Personal vehicle - Proficiency in Microsoft Office We Offer: - Fuel and vehicle maintenance. -Requirements- Minimum education: Upper secondary education – General Baccalaureate 2 years of experience Age: between 32 and 50 years Knowledge: Personnel management, Microsoft Office Driver’s licenses: Class A, Class C Willingness to travel: Yes Keywords: resident, supervisor, assistant manager, responsible person, coordinator, manager, captain, escort, guard, security officer, watchman, guard, surveillance