Technical Support Analyst and User Support Specialist

Description

Position Summary: Administer, maintain, and optimize server and database infrastructure, ensuring system availability, security, and proper operation. Key Highlights: 1. Server and database infrastructure administration and optimization 2. Information security management, Active Directory management, and system monitoring 3. Incident tracking and antivirus control ### **Position Objective** Administer, maintain, and optimize server and database infrastructure, ensuring the organization's systems remain available, secure, and fully operational. **Responsibilities** * Administration and maintenance of **servers (Windows Server)** * Management of **databases** (backups, integrity, availability) * Administration of **Active Directory (users, access rights, policies)** * Monitoring of **servers and platforms (ITSM or monitoring tools)** * Management of **CCTV and infrastructure-related systems** * Tracking and documentation of incidents via **tickets** * Control of **antivirus and information security** **Requirements** * Bachelor’s degree or engineering degree in Computer Systems, IT, or related field * Experience in: Server administration * Databases * Active Directory * Desired experience in hospital or corporate environments