Entertaiment Manager What will I be doing? Plan, direct, and oversee all entertainment activities and programs with the aim of providing memorable experiences for customers, strengthening the company's image and positioning, and promoting visitor or guest satisfaction and loyalty. Main Functions and Responsibilities 1\. Planning and Coordination * Design and execute the annual entertainment plan in line with the company's strategy. * Coordinate events, shows, recreational activities, tournaments, presentations, and special celebrations. * Supervise technical production (sound, lighting, stage design, logistics). 2\. Personnel Management * Select, train, and supervise the entertainment staff. * Assign shifts, roles, and responsibilities. * Promote teamwork, creativity, and team motivation. 3\. Budget Control * Prepare and manage the area's budget. * Manage contracts with suppliers, artists, and external agencies. * Ensure the efficient use of resources. 4\. Customer Service and Service Quality * Ensure that entertainment programs meet quality and safety standards. * Resolve incidents or complaints related to events or activities. * Assess customer satisfaction and propose continuous improvements Academic Background: * Bachelor's degree in Hotel Management, Tourism, Communication, Event Production, Performing Arts, or related fields. * Preferred: postgraduate studies in entertainment management or event management. Experience: * Minimum 3 to 5 years in similar positions in hotels, resorts, parks, cruises, or entertainment centers. Skills: * Leadership and effective communication. * Creativity and innovation. * Customer orientation. * Teamwork. * Strategic planning. * Ability to work under pressure. What will I be doing? Plan, direct, and oversee all entertainment activities and programs with the aim of providing memorable experiences for customers, strengthening the company's image and positioning, and promoting visitor or guest satisfaction and loyalty. Main Functions and Responsibilities 1\. Planning and Coordination * Design and execute the annual entertainment plan in line with the company's strategy. * Coordinate events, shows, recreational activities, tournaments, presentations, and special celebrations. * Supervise technical production (sound, lighting, stage design, logistics). 2\. Personnel Management * Select, train, and supervise the entertainment staff. * Assign shifts, roles, and responsibilities. * Promote teamwork, creativity, and team motivation. 3\. Budget Control * Prepare and manage the area's budget. * Manage contracts with suppliers, artists, and external agencies. * Ensure the efficient use of resources. 4\. Customer Service and Service Quality * Ensure that entertainment programs meet quality and safety standards. * Resolve incidents or complaints related to events or activities. * Assess customer satisfaction and propose continuous improvements Academic Background: * Bachelor's degree in Hotel Management, Tourism, Communication, Event Production, Performing Arts, or related fields. * Preferred: postgraduate studies in entertainment management or event management. Experience: * Minimum 3 to 5 years in similar positions in hotels, resorts, parks, cruises, or entertainment centers. Skills: * Leadership and effective communication. * Creativity and innovation. * Customer orientation. * Teamwork. * Strategic planning. * Ability to work under pressure.