*This job posting comes from the Talenteca.com job board* ### **Job opening for Reclutamiento IT in Solidaridad, Quintana Roo** **About Us** * An integrator company specializing in network and security solutions, a different, unique, and above all innovative company; we are partners with Cisco, Google Telcos, Ruckus, Sonic Wall, and Fortinet. We are seeking a technical support specialist specialized in networks to provide on-site support to one of our clients in Tulum, Hotel Sands Tulum. **Our value proposition** Excellent work environment, real medium- and long-term development, certifications, coaching, as well as extensive training and experience. We offer**:** * **Income** of 13,000 pesos net (direct contract) \+ 1,500 monthly bonus. Full statutory benefits and 100% transportation per diems * **Working hours** Monday to Friday from 9:00 AM to 6:00 PM or 8:00 AM to 5:00 PM (to be confirmed), and Saturdays half-day. * **Work location**: Hotel Sands Puerto Juárez, Carretera Chetumal Km\*Tulum, Q.R **What we are looking for:** * 6 months to 1 year of experience in roles such as: Technical support, help desk, service desk, systems assistant, systems analyst, telco engineer, telecommunications consultant, Cisco engineer, network engineer, NOC engineer, network consultant, network technician, Network Engineer, or network consultant. * 6 months to 1 year of minimum experience in LAN, WAN, VLAN networks, handling frequencies 2\.4GHz, 5GHz, data collection, heat maps, topologies, equipment configuration, implementation of network changes, etc. Knowledge of Access Points, Routers, Switches, Wireless, Codes, Modems, etc. * Familiarity with brands such as Cisco or Brocade, and antennas from Ruckus or Brocade focused on Wifi. * 6 months to 1 year of basic knowledge in Firewalls (administration, support, configuration, ticket handling), experience with any brand such as Fortinet, Sonic Wall, Juniper, etc. * 6 months to 1 year of experience in installation and support of structured cabling (basic tool handling, installation, maintenance, and support) * Experience in fault identification, root cause analysis, equipment replacement, and new installations. * Evidence reporting, activity documentation, and escalation with third parties. * Strong customer service skills. **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Wifi lan vlan ip networking * Firewall fw Security VPN * Wan routing router switch * Wireless access support * AP cisco tcp monitoring *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=690a6bfb5b000044008c4f8d\&source\=indeed*