117 Customer Service - Customer Facing in Quintana Roo lowest at $312.0+ | ok.com

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Customer Service - Customer Facing in Quintana Roo

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Customer Service - Customer Facing

Quintana Roo

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Location:Quintana Roo

Category:Customer Service - Customer Facing

Traffic Assistant65185051959810120

Traffic Assistant

Job Summary: We are looking for a proactive Traffic Assistant with customer service skills to join Grupo Xcaret, handling complaints and working as part of a team. Key Highlights: 1. Customer service and attention 2. Teamwork and proactivity 3. Use of two-way radio and QR code scanner Traffic Assistant **Join Grupo Xcaret to do what you love most!** **Education** * High school diploma **Knowledge** * Customer service and attention * Complaint handling **Skills** * Customer service * Teamwork * Proactive **Languages** * English Level 2\-Basic **Licenses and Certifications** * Crowd control certificate **Software or Tools** * Two-way radio * QR code scanner **Work Experience in years/months** 6 months accumulated and in this position. **Work Experience in areas** Customer service, traffic, dock operations Request ID: 34068

C. 50 4050, 77516 Cancún, Q.R., Mexico

Doorman and Valet Parking - Hotel Xcaret México65185051715458121

Doorman and Valet Parking - Hotel Xcaret México

Job Summary: We are looking for a Doorman and Valet Parking attendant with experience in customer service, vehicle and luggage handling, and knowledge of local roads. Key Points: 1. Minimum 1 year of experience in the position 2. Knowledge of customer service and vehicle handling 3. Intermediate English proficiency and Type A driver's license Doorman and Valet Parking \- Hotel Xcaret México **Join Grupo Xcaret to do what you love most!** **Education** * High School Diploma **Knowledge** * Customer service and assistance * Vehicle driving * Maneuvering techniques * Local highways and main roads **Skills** * Luggage handling * Use of carts for luggage transportation * Vehicle driving **Languages** * English Level 3\-Intermediate **Licenses and Certifications** * Type A Driver's License **Software or Tools** **Work Experience (years/months)** Minimum 1 year in the position **Work Experience by Area** Operations and activities of the Bell Services Department Application ID: 34148

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Arquitecto65178397788035122

Summary of the Position: Development of plans, creation of renders, interior design and project coordination, customer service, and on-site supervision. Key Highlights: 1. Comprehensive development of architectural and executive plans 2. Creation of renders and innovative design proposals 3. Coordination of interior design projects and customer service * Development of architectural and executive plans. * Creation of renders and design proposals. * Interior design and project coordination. * Customer service and follow-up. * Site visits, supervision, and support for field activities. * Coordination with internal team and contractors. Employment Type: Full-time Salary: $16,000.00 - $18,000.00 per month Work Location: On-site employment

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

$MXN 16,000-18,000/year

General Services Analyst65166801264130123

General Services Analyst

Job Summary: We are seeking a General Services Analyst with experience in resource management, document control, budgeting, and personnel processes, distinguished by adaptability and customer service. Key Points: 1. Experience in resource management and document control 2. Skills in teamwork, initiative, and analytical thinking 3. Knowledge of budget control and personnel administration General Services Analyst **Join Grupo Xcaret to do what you love most!** **Education** * Bachelor’s degree in Business Administration or Industrial Engineering **Knowledge** * Resource management * Document control and administrative processes * Budget control * Personnel administration processes **Skills** * Adaptability * Teamwork * Sense of urgency * Initiative and adaptability * Customer service * Analytical thinking **Languages** **Licenses and Certifications** **Software or Tools** * Intermediate Office Suite * SAP **Work Experience in years/months** 2 accumulated years 1 year in the position **Work Experience in Areas** Maintenance administration, accounting or related fields Request ID: 34080

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

HubSpot Consultant - Mexico (Remote)65166799192194124

HubSpot Consultant - Mexico (Remote)

Summary: Hyperscayle is seeking an experienced HubSpot Consultant to design, implement, and optimize HubSpot solutions for clients, driving growth and efficiency in Revenue Operations. Highlights: 1. Trusted advisor role in designing and optimizing HubSpot solutions 2. Focus on driving growth and efficiency in Revenue Operations 3. Opportunity to collaborate with technology and leadership teams **About Us:** Hyperscayle is a revenue operations advisory and implementation firm. We help companies grow and scale by streamlining how marketing and sales work together across the lead\-to\-cash lifecycle. We implement best\-in\-class marketing automation and CRM systems and offer strategic advice to make processes better so that people across teams can measure and improve how they impact revenue. We have expertise in a wide range of marketing and sales technologies, including all parts of the Salesforce and HubSpot ecosystems, Openprise, and Marketo. We are looking for an experienced **HubSpot Consultant** who will be a trusted advisor to our clients. As a HubSpot Consultant, you will be responsible for designing, implementing, and optimizing HubSpot solutions that drive growth and efficiency in Revenue Operations processes. We are looking for someone passionate about technology, data, and business process efficiency. The Hyperscayle team gets seriously passionate about the potential of RevOps to make a measurable difference to the companies – and the people – we work with. We've lived in their shoes, so we feel genuine joy when we help other marketing, sales and operations leaders succeed. We value team members with the same enthusiasm and clear point of view, so we're looking for someone who will question the status quo and provide new suggestions to create better business results – for us and our clients. We are also looking for someone who has excellent technical skills and can understand the business problems our clients are trying to solve. You're a great fit for this role if you are comfortable in a client facing role and can drive the business process conversations to maximize the value that CRM and HubSpot solutions provide to their business. **What You Will Do:** * Implementing, configuring, and maintaining HubSpot instances (CRM, Marketing Hub, Sales Hub, Service Hub). * Designing automation flows for marketing, sales, and customer service. * Configuring pipelines, reports, dashboards, and processes that support sales and customer success teams. * Analyzing data and metrics to propose continuous improvements in Revenue Operations. * Training users and teams in best practices within the HubSpot ecosystem. * Collaborating with technology and leadership teams to align business processes with strategic objectives. **Your knowledge, skills and abilities:** * Proven experience (3\+ years) working with HubSpot (implementations, migrations, or advanced administration). * Knowledge of Revenue Operations, sales processes, marketing automation, and customer management. * Strong skills in data analysis and reporting within HubSpot. * Ability to communicate technical concepts clearly and practically to non\-technical teams. * Intermediate/advanced English (spoken and written). * Only Resumes in English will be considered * Authorized to work in Mexico **What would make you an outstanding candidate** * HubSpot certifications (e.g., HubSpot Solutions Partner, Inbound Marketing, RevOps). * Ability to mentor, train, and develop others in a team environment * Excellent communication and analytical skills * Close attention to detail * Ability to work independently, as well as part of a team, on multiple projects * Understanding of Sales and Marketing workflows and business processes * Understanding of marketing automation * Ability and willingness to learn new technologies and continually expand skills ***Why Hyperscayle?*** We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know. ***We currently offer the following benefits:*** * Access to private medical insurance through MetLife. * Life insurance policy through Metlife Seguros. * 30\-day Aguinaldo bonus and a monthly technology stipend. * Contribution of 8% of the employee's salary to a savings fund. * Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to. * Family\-friendly benefits, extended parental leave for when you need to spend critical time with new family members, and employer\-paid short\-term and long\-term disability. * Support individual development through certifications, continued learning, conferences, and more. We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Hyperscayle is an Equal Opportunity Employer.

Xavage Visitor Services Sub-Management65163407040387125

Xavage Visitor Services Sub-Management

Position Summary: Coordinate and supervise visitor services, managing groups, complaints, and ensuring service quality with a strong customer focus. Key Highlights: 1. Leadership in customer service and personnel management for guest services. 2. Key skills in negotiation, communication, and results orientation. 3. Experience with tools such as Salesforce and Office in a dynamic environment. Xavage Visitor Services Sub-Management **Education** * Bachelor’s degree in Business Administration or Tourism **Knowledge** * Complaint handling, * Group management, * Service quality, * First aid **Skills** * Leadership * Communication * Proactivity * Adherence to procedures and standards * Excellent interpersonal relationships * Teamwork * Sense of urgency * Teamwork * Analytical ability * Negotiation ability * High customer orientation * Organization · Foresight * Business vision * Accountability * Results orientation * Initiative and adaptability * Personnel management and administration * Handling of objections and complaints * Emotional intelligence **Languages** * English Level 4\-Advanced **Licenses and Certifications** **Software or Tools** * Intermediate Office Suite * Trust You * CSAT * Salesforce **Work Experience in years/months** 5 years **Work Experience in areas** Guest services, Concierge, Customer service, Personnel management

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

SALES EXECUTIVE, SALES LOUNGE, CORAL BEACH CANCÚN65163355480321126

SALES EXECUTIVE, SALES LOUNGE, CORAL BEACH CANCÚN

Job Summary: Responsible for meeting sales quotas through prospecting, providing personalized customer service, and promoting hotel services to ensure guest satisfaction and increase revenue. Key Highlights: 1. Fosters public relations and visits companies to identify new prospects. 2. Records sales activities and conducts comparative analysis of results. 3. Prepares quotations for groups and promotes hotel services. 4. Ensures guest satisfaction to encourage future stays and profitability. **Job Mission** --------------------- Achieve assigned sales quotas by prospecting; pursuing business opportunities within assigned segments—conventions; groups; events—and delivering personalized service to customers or guests requiring hotel services or products, thereby fulfilling the quota and, consequently, the hotel’s budget, under appropriate conditions of quantity; quality; timeliness; and price, achieving full guest and customer satisfaction to generate higher revenues. "Ensure it’s a great day for all our guests experiencing the Fiesta Americana"**Areas of Specialization** ---------------------------- * Administration\-Hospitality\-Tourism * Communication and Public Relations * Sales\-Marketing * Assertiveness **Technical Knowledge** -------------------------- * Sales techniques; proficiency in Public Relations; * Communication; Marketing; and Negotiation. **Education** --------------- * Bachelor’s Degree **Computer Software** ------------------------- **Languages** ----------- **Experience** --------------- * Sales: 3 years * Account Executive: 3 years * Front Desk: 3 years * Groups: 3 years **Key Job Functions** ------------------------------------ **Responsibility** **Level (Total, Partial or Support)** **INDICATORS** **These are the means by which achievement of Results will be measured.** Foster the hotel’s public relations by visiting companies; travel agencies; wholesalers; and/or federal; state or municipal government officials. Maintain up-to-date information; clarify potential questions; or conduct market evaluations and detect new prospects. Capture required daily operational records in Grupo Posadas’ corporate systems. Record daily; weekly; or monthly sales activity results in corporate computer systems according to sales budgets; take preventive actions to control variations affecting demand behavior in the market. Meet quotas and achieve targets. Monitor sales actions and the sales team’s efforts to support portfolio exploitation and optimal achievement of objectives; likewise address variations or issues with customers. Provide assistance to local market customers who are not fully satisfied with the service received during their stay. Ensure guest satisfaction to encourage prompt rebooking of additional stays at the hotel. Measure degree of target achievement against established goals. Submit visit and performance reports; conducting comparative analysis against both the hotel’s historical results and those of competing hotels. Measure degree of target achievement against established goals. Prepare quotations for Groups; Conventions; Groups etc., representing viable business options. Actively and promptly participate in proposals aimed at increasing the number of potential groups for the hotel. Promote and disseminate hotel services among local companies to close conventions; sell groups; prospect; and/or conduct market research. Increase market share by achieving an appropriate balance between occupancy and revenue, fulfilling assigned group; convention; and banquet quotas—thereby translating into business profitability. **Physical Position of the Job** ------------------------------- **Physical Requirements of the Job** ----------------------------------

Quintana Roo, Mexico

VACATION CONSULTANT SALES ROOM AQUA CANCÚN65163355199491127

VACATION CONSULTANT SALES ROOM AQUA CANCÚN

Job Summary: This position focuses on prospecting and securing the attendance of potential customers to sales presentations in order to meet the business unit’s budget targets. Key Highlights: 1. Role centered on prospecting and direct sales. 2. Opportunity to create experiences and develop people. 3. Constant interaction with guests and partners. **Job Mission** --------------------- Maximize the number of potential customers attending the sales presentation to meet the sales budget targets set for the Business Unit.**Main Responsibilities** ------------------------- * Customer prospecting * Partner follow-up * Guest service **Areas of Specialization** ---------------------------- * Sales * Prospecting * Customer service * Hotel operations **Education** --------------- * High school diploma * Bachelor’s degree **Computer Skills** ------------------------- Office QlikView**Languages** ----------- English**Experience** --------------- * Cold calling sales * Public relations * Marketing networks * Intangible product sales **Posadas DNA** --------------- * Business mindset * Collaboration * Experience creation * Execution excellence * People development **Main Responsibilities of the Position** ------------------------------------ * Prospect and invite potential customers to attend the sales presentation in the sales room. * Ensure customers meet the requirements for the sales presentation. * Meet the sales budget targets established by the Business Unit and collect corresponding commissions. * Provide service to clarify and support any questions partners may have, with the aim of re-inviting them to the sales presentation and increasing their points. * Follow up with guests. **Physical Work Location** ------------------------------- Hotel of \+8 floors, constant movement between areas using elevators and/or emergency stairs. **Physical Requirements of the Position** ---------------------------------- Using elevators/stairs, navigating hotel facilities, interacting with guests.

Quintana Roo, Mexico

Trajinera Host C65154448123777128

Trajinera Host C

Job Summary: We are seeking a proactive and extroverted Trajinera host with customer service skills and assertive communication skills for group management. Key Highlights: 1. Dynamic role with constant interaction and group management. 2. Opportunity to apply communication and customer service skills. 3. Environment that values proactivity and teamwork. Trajinera Host C **Education** * High School Diploma **Knowledge** * Group Management * Basic Swimming **Skills** * Customer Service * Assertive Communication * Extroverted * Proactive * Teamwork **Languages** * English Level 1\-Basic Expressions **Licenses and Certifications** **Software or Tools** **Work Experience in Years/Months** 0 to 6 months **Work Experience in Areas** Customer Service

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Recreational Activities Services Assistant Xcaret65154447845505129

Recreational Activities Services Assistant Xcaret

Job Summary: We are seeking a Recreational Activities Services Assistant at Xcaret with experience in customer service, group management, and a passion for outdoor activities. Key Points: 1. Experience in adventure recreational activities 2. Skills in group management and customer service 3. Certification in First Aid Recreational Activities Services Assistant Xcaret **Education** * High School Diploma **Knowledge** * Customer Service * Communication * Teamwork * Swimming * Innovation **Skills** * Verbal fluency, * Group management, * Teamwork, * Service-oriented attitude, * Extroverted, * Adaptability, * Initiative, * Passion for Outdoor Activities * Tolerance **Languages** * English Level 2\-Basic **Licenses and Certifications** * Certification in First Aid **Software or Tools** * Cleaning Equipment and Tools * Snorkeling Equipment **Work Experience in years/months** 1 year **Work Experience in areas** In Adventure Activity Operations or related areas

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

BRANCH MANAGER651105776112651210

**At Macropay, we have a new opportunity for you!** ------------------------------------------------------- At Macropay, we believe in talent, passion, and continuous growth. Today, we are looking for people who share our values and want to be part of a dynamic, committed, and innovative team. If you’re seeking a new professional challenge, this is your opportunity. We want to meet you! ### **Available Position: Branch Manager** **Location:** On-site — Tulum, Mexico **Contract Type:** Full-time. **Department:** Sales ### **What We’re Looking For:** * Proven 1–2 years of experience in similar roles within the retail industry. * Completed high school education. * Personnel management experience. * Experience managing performance indicators (KPIs). * Teamwork skills. * Flexible availability regarding working hours. ### **Key Responsibilities:** * Store opening and closing procedures. * Training: You will be responsible for monitoring your team’s training on systems and ensuring completion of assigned courses. * Product display and arrangement: Ensure products are displayed correctly according to established guidelines. * Placement of diverse products: Offer purchasing options and encourage and supervise cross-selling. * In-store customer service. * Store and warehouse cleanliness and organization. * Conducting audits and managing warranties at the branch. * Cash and valuables control. ### **What We Offer:** * Competitive monthly base salary. * Uncapped commissions (paid weekly). * Statutory benefits from Day 1 (INFONAVIT, FONACOT, vacation days, vacation bonus, year-end bonus…). * Life insurance and major medical expense insurance. * Savings fund. * Monthly food vouchers. * Discounts at partner establishments. * Opportunities for learning and career growth. ### **How to Apply:** Send your updated CV to: **Gabriela Poot** at mobile **999 528 4639** or via email to **gabriela.cadena@macropay.mx** Email subject line: *“Vacancy [Position Name] – [Your Full Name]”* ### **We want to meet you and discover what makes you unique!** Learn more about us by visiting: **talento.macropay.mx**

C. Orión Sur 675, Tulum Centro, 77760 Tulum, Q.R., Mexico

Liaison and Control Assistant650760971998751211

Liaison and Control Assistant

Liaison and Control Assistant **Education** * Bachelor's degree in Logistics or Industrial Engineering **Knowledge** * Data telemetry handling * GPS handling and knowledge * Data analysis **Skills** * Organization * Communication skills * Technical skills * Analytical and critical thinking ability * Proactivity * Adherence to procedures and standards * Initiative and adaptability **Languages** **Licenses and Certifications** **Software or Tools** * Office 360 suite **Work Experience in years/months** 0 to 6 months accumulated **Work Experience in areas** * Monitoring * Customer service * Logistics * Tour operators

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Recreational Activities Assistant Xplor Fuego650632753172511212

Recreational Activities Assistant Xplor Fuego

Recreational Activities Assistant Xplor Fuego **Education** * Secondary School **Knowledge** * Customer Service and Attention. * Handling Complaints. * Swimming. * First Aid. * Aquatic and/or Recreational Activities. **Skills** * High Level of Customer Service * Teamwork * Extroverted * Good Communication Skills * Adaptability * Good Physical Condition **Languages** * English Level 2\-Basic **Licenses and Certifications** **Software or Tools** * Maintenance Workshop Tools EPIS * Radio **Work Experience in years/months** 6 months **Work Experience in Areas** Desirable: 6 months in customer service or staff roles in outdoor recreational activities, especially adventure-related or similar.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Waiter/Waitress650632732295691213

Waiter/Waitress

**Company:** The Westin Resort & Spa Cancún **Reports to:** Food and Beverage Manager / Head Waiter **Schedule:** Full-time **Position:** Sport Bar Waiter/Waitress **Grade:** 100 – Mexico Daily **Minimum experience:** 1 year in similar positions **Languages:** English (level B1, B2) **Specific knowledge:** Food and beverage service in an informal bar-style environment, basic mixology knowledge, national and international beers and premium beverages. Simple pairing techniques (snacks, hamburgers, appetizers, beers, spirits), POS system operation (Micros or other) and room account management. Personalized guest service in extended-consumption areas (live sports). **Minimum education:** Completed secondary school. **Skills:** * Energy, friendliness and extroverted personality for service in relaxed environments, speed and accuracy in taking and delivering orders, strong memory and organizational skills to handle multiple tables simultaneously, ability to work under pressure, effective communication with kitchen, bar and waitstaff teams. Punctuality, professional appearance and proactivity. **Position description:** * The Sport Bar Waiter/Waitress at The Westin Resort & Spa Cancún is responsible for delivering dynamic, friendly and efficient service to guests in a casual and lively atmosphere. Their service must combine warmth with speed, ensuring an enjoyable experience while guests watch sports, enjoy drinks and bar-style food. **Responsibilities:** * Set up Sport Bar stations and tables before each shift. * Greet and attend to guests in a friendly and personalized manner. * Take food and beverage orders, advising on popular options. * Serve alcoholic beverages in compliance with legal and brand guidelines. * Monitor responsible alcohol consumption, reporting incidents if necessary. * Attend to guest needs during sporting events or special broadcasts. * Keep the service area clean and well-stocked, including glassware, china and stations. * Coordinate with kitchen and bar to ensure timely and accurate order delivery. * Process payments accurately, either charged to room or paid in cash. * Promote a safe, fun and respectful environment for all guests. * Support special Sport Bar activities (themed events, promotions, special nights). * This description is illustrative and not exhaustive. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Blvd. Kukulcan KM 3.5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Photographer Xoximilco650505699197451214

Photographer Xoximilco

Photographer Xoximilco **Education** * High School Diploma in Photography **Knowledge** Photography Techniques **Skills** * Customer Service * Teamwork * Adaptability * Proactivity * Creativity **Languages** * English Level 3\-Intermediate **Licenses and Certifications** * Photography Course **Software or Tools** * Digital Photo and Video Equipment **Work Experience in years/months** 1 year of accumulated experience 1 year in the position **Work Experience by Area** * Photo Production * Handling of Photographic Equipment

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Food and Beverage Dispenser for Parks650490669995531215

Food and Beverage Dispenser for Parks

Food and Beverage Dispenser for Parks **Education** * High School **Knowledge** * Buffet Lines and Equipment * Operation of major and minor kitchen equipment. * Setup and presentation of buffet lines **Skills** * Teamwork * Results-oriented * Adherence to procedures * Customer service * Good physical condition * Organized **Languages** * English Level 1\-Basic Expressions **Licenses and Certifications** * Valid Health Card **Software or Tools** * Vehicles and equipment for food transportation and storage **Work Experience in years/months** 1 year **Work Experience in Areas** As Food and Beverage Dispenser or Driver in Food and Beverage Areas

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Recreational Activities Assistant, Xcaret648447261697291216

Recreational Activities Assistant, Xcaret

Recreational Activities Assistant, Xcaret **Education** * High school diploma **Knowledge** * Customer service * Communication * Teamwork * Swimming * Innovation **Skills** * Strong verbal communication, * Group management, * Teamwork, * Service-oriented attitude, * Extroverted personality, * Adaptability, * Initiative, * Enthusiasm for outdoor activities, * Tolerance **Languages** * English Level 2\-Basic **Licenses and Certifications** * First Aid Certification **Software or Tools** * Cleaning equipment and tools * Snorkeling equipment **Work Experience (years/months）** 1 year **Work Experience in Related Fields** In adventure activity operations or related areas

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Fixed Assets Assistant648447247889931217

Fixed Assets Assistant

Fixed Assets Assistant **Education** * Bachelor's degree in Accounting **Knowledge** * Accounting * Fixed Assets **Skills** * Attention to detail * Problem solving * Teamwork * Results-oriented * Customer service **Languages** * English Level 1—Basic Expressions **Licenses and Certifications** * Class A Driver's License **Software or Tools** * SAP * Intermediate Microsoft Office Suite * AX **Work Experience in Years/Months** 1 year of accumulated work experience 6 months of experience in this position **Work Experience in Areas** Accounting, Administrative, or related fields.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

HOSTESS648442063041311218

Registration and screening of prospective guests to conduct sales presentations and qualify them according to the vacation club’s policies Conversational to advanced English proficiency One day off per week Fixed schedule (morning shift) Grocery vouchers Savings fund Experience in timeshare/vacation club is highly valued Service-oriented attitude and customer service skills required * Responsibility required * Positive attitude * Initiative * Ability to work under pressure Salary: $12,000.00 gross per month Job type: Part-time Salary: $10,000.00 per month Benefits: * Savings fund * Free uniforms * Grocery vouchers Work location: On-site employment

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

$MXN 12-10,000/month

Recreational Activities Host – Xplor Fuego648433921154591219

Recreational Activities Host – Xplor Fuego

Recreational Activities Host – Xplor Fuego **Education** * High school diploma **Knowledge** * First Aid (desirable) * Swimming (desirable) * Vehicle operation (desirable) * Basic speleology knowledge (desirable) * Basic knowledge of NOM and STPS regulations * Use of basic electrical and mechanical tools (desirable) **Skills** * Customer service. * Teamwork. * Group management and control. * Sense of urgency. * Versatility. * Communication. * Passion for outdoor and cave-based activities. **Languages** * English Level 3 – Intermediate **Licenses and Certifications** * Type B Driver’s License **Software or Tools** * Basic Office Suite * Fire extinguisher operation * Maintenance Workshop Tools – EPIS **Work Experience in Years/Months** 6 months **Work Experience in Areas** Customer service, recreational activities host or assistant for outdoor activities.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Food and Beverage Attendant – Parks648421362673951220

Food and Beverage Attendant – Parks

Food and Beverage Attendant – Parks **Education** * Secondary school **Knowledge** * Buffet lines and equipment * Operation of major and minor kitchen equipment * Setup and presentation of buffet lines **Skills** * Teamwork * Results-oriented * Adherence to procedures * Customer service * Good physical condition * Organized **Languages** * English Level 1 – Basic expressions **Licenses and Certifications** * Valid Health Card **Software or Tools** * Vehicles and equipment for food transportation and storage **Work Experience (Years/Months）** 1 year **Work Experience in Areas** As Food and Beverage Attendant or Driver in Food and Beverage Areas

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Customer Experience Representative648421361853461221

Customer Experience Representative

We are seeking a detail\-oriented and customer\-focused professional to join our team as a **Customer Experience Representative**. This is a remote role ideal for someone based in the **Riviera Maya region** who enjoys working with customers while also leading structured software testing initiatives. In this role, you will be responsible for delivering excellent customer support, identifying product issues, and managing software testing efforts to ensure our platform remains reliable, user\-friendly, and high quality. **Customer Experience** * Serve as the primary point of contact for customer inquiries via email, chat, or ticketing systems * Provide timely, clear, and professional responses to customer questions, issues, and feedback * Document customer issues and recurring pain points to help improve product and processes * Maintain a positive, solution\-oriented experience for all users **Software Testing \& Quality Assurance** * Lead and coordinate software testing projects for new features, updates, and bug fixes * Create and execute test plans, test cases, and regression testing cycles * Identify, document, and track bugs clearly for engineering or development teams * Validate fixes and ensure releases meet quality standards before deployment * Collaborate with product, engineering, and customer teams to prioritize issues **Required Qualifications** * Experience in **customer support, customer experience, or technical support** * Hands\-on experience with **software testing or quality assurance** (manual testing required; automation a plus) * Strong attention to detail and ability to think critically about user workflows * Excellent written and verbal communication skills (English required) * Comfortable working independently in a remote environment * Strong organizational skills and ability to manage multiple priorities Job Type: Full\-time Pay: $90\.00 \- $110\.00 per hour Expected hours: 30 – 40 per week Work Location: In person

GQ5C+6G Puerto Aventuras, Quintana Roo, Mexico

$MXN 90-110/day

Retail Sales Executive647517379002911222

Retail Sales Executive

**We are OVD, an authorized AT&T distributor** *We are looking for your talent as a '****'SALES EXECUTIVE'*** ***Apply today and join our great team!*** *Branches in Cancún:* * PLAZA MOMOTO * SORIANA PORTILLO * CHEDRAUI CHACMOOL * SORIANA HUAYACAN * PRADO NORTE * SORIANA KABAH **WHAT WOULD YOUR RESPONSIBILITIES BE?** * All activities related to sales duties and achieving sales targets, including: * Selling cellular devices on credit * Performing post-activations and activating new lines * Selling accessories and plans **REMEMBER: Our commission structure ensures you never go home empty-handed!** **WE REQUIRE** * Extroverted. * Assertive communication skills * Sales experience * Passion for customer service * Emotional intelligence * Time availability * Time organization and management skills **WE OFFER** * $8,892.30 per month * Statutory benefits: IMSS, INFONAVIT, vacation days, profit-sharing, vacation bonus * 8-hour shift plus 1-hour meal break * **Commissions: Average commission income ranging from $7,000 to $12,000 or more — no sales cap (current earnings)** **JOIN OUR GREAT FAMILY TODAY — WE’RE WAITING FOR YOU!** Job type: Full-time, indefinite-term contract Salary: $8,892.30 – $13,000.00 per month Benefits: * Option for an indefinite-term contract Education: * Completed junior high school (preferred) Experience: * Sales: 1 year (preferred) Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 8,892-13,000/year

Recreational Activity Host – Xplor Fuego647091133707531223

Recreational Activity Host – Xplor Fuego

Recreational Activity Host – Xplor Fuego **Education** * High school diploma **Knowledge** * First Aid (preferred) * Swimming (preferred) * Vehicle operation (preferred) * Basic speleology knowledge (preferred) * Basic knowledge of NOM and STPS regulations * Use of basic electrical and mechanical tools (preferred) **Skills** * Customer service. * Teamwork. * Group management and control. * Sense of urgency. * Versatility. * Communication. * Enthusiasm for outdoor and cave-based activities. **Languages** * English Level 3 – Intermediate **Licenses and Certifications** * Type B Driver’s License **Software or Tools** * Basic Office Suite * Fire extinguisher operation * Maintenance Workshop Tools – EPIS **Work Experience (years/months）** 6 months **Work Experience (areas)** Customer service, recreational activity host or assistant for outdoor activities.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Recreational Activities Assistant, Xplor Fuego646888823502101224

Recreational Activities Assistant, Xplor Fuego

Recreational Activities Assistant, Xplor Fuego **Education** * High school diploma **Knowledge** * Customer service and support. * Handling complaints. * Swimming. * First aid. * Aquatic and/or recreational activities. **Skills** * High level of customer service * Teamwork * Extroverted * Good communication skills * Adaptability * Good physical condition **Languages** * English Level 2—Basic **Licenses and Certifications** **Software or Tools** * Maintenance workshop tools and PPE * Radio **Work Experience (years/months）** 6 months **Work Experience in Relevant Fields** Preferred: 6 months of experience in customer service or as staff for outdoor recreational activities, especially adventure-related or similar.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Recreational Activities Assistant Xel-Há646888823665931225

Recreational Activities Assistant Xel-Há

Recreational Activities Assistant Xel\-Há **Join Grupo Xcaret to do what you love most!** **Education** * Secondary education **Knowledge** * In Adventure Activities Operations or related fields. * Swimming techniques **Skills** * Good communication skills * Extroverted * Service-oriented attitude * Adaptability * Initiative * Enthusiasm for outdoor activities **Languages** * English Level 2\-Basic **Licenses and Certifications** * First Aid Certification **Software or Tools** * Cleaning equipment and tools * Snorkeling equipment **Work Experience (years/months)** 6 months **Work Experience Areas** Adventure Customer Service Request ID: 33239

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Regional Value and Access Sr Manager646888822863371226

Regional Value and Access Sr Manager

### **Summary** \#LI\-Onsite Location: Mexico City, Mexico (availability to travel required) Relocation Support: This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support: please only apply if accessible. Drive regional impact by leading value and access initiatives that help more patients benefit from timely, equitable care. You’ll shape access strategies across markets, partner closely with medical, commercial and patient access teams, and build trusted relationships with payers, authorities and healthcare leaders. By turning insights into clear action plans—and traveling as needed to connect teams and decision makers—you’ll remove barriers, align stakeholders and elevate outcomes across the region. ### **About the Role** **Major accountabilities:** * Lead the development and execution of local value and access strategies to achieve business objectives. * Build and nurture relationships with key stakeholders, payers, and healthcare decision makers. * Oversee cross\-functional teams to ensure seamless collaboration and delivery of market access initiatives. * Drive sales, market share, and profitability within agreed targets, supporting Novartis’ reputation and culture. * Represent the organization in regional and global forums, ensuring strategic alignment and knowledge sharing. * Foster a high\-performance, customer\-focused culture and develop talent within the organization. * Ensure compliance with legal, ethical, and corporate guidelines while managing business partnerships and agreements. **Minimum Requirements:** * Bachelor’s degree or higher in a relevant field * Must have experience in both the pharmaceutical industry and government sectors * Proven experience with profit and loss or business unit accountability * Demonstrated people leadership and talent development skills * Experience in customer\-facing roles such as Marketing, Sales, or Access * Proven experience leading multifunctional teams * Expertise in managing interdependent or integrated customer relationships * Strong verbal and written communication skills **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\-rewards Division International Business Unit Sales Location Mexico Site INSURGENTES Company / Legal Entity MX06 (FCRS \= MX006\) Novartis Farmacéutica S.A. de C.V. Functional Area Commercial \& General Management Job Type Full time Employment Type Regular Shift Work No Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. ### **Accessibility and accommodation** Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e\-mail to \[email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

H6X8+XM Insurgentes, Q.R., Mexico

Group Submanager646750040729611227

Group Submanager

Supervise the service and attention levels provided at the office, participating in personalized customer service in accordance with the Branch Manager’s work plan, in order to monitor results (portfolio, customers, recovery).

V6R2+JR Dziuché, Quintana Roo, Mexico

Grill Cook PTyN646315871408671228

Grill Cook PTyN

Grill Cook PTyN **Education** * High school diploma **Knowledge** * Grill preparation * Grilling techniques for proteins * Fire extinguisher training * FIFO knowledge * Traditional Mexican cuisine * Dish presentation * Food safety certifications (H Distinction and Crystal) **Skills** * Customer service * Teamwork * Proactive attitude * Initiative * Adaptability * Hygienic food handling * Passion for cooking **Languages** * English Level 1—Basic expressions **Licenses and Certifications** * Valid Health Card **Software or Tools** * Major and minor kitchen equipment **Work Experience in years/months** 2 years **Work Experience in related fields** Grill restaurants, taco shops, or similar.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Xel-Há Visitor Experience Host646315871564831229

Xel-Há Visitor Experience Host

Xel-Há Visitor Experience Host **Join Grupo Xcaret to do what you love most!** **Education** * Bachelor's degree in Business Administration or Tourism **Knowledge** * Customer service * Group management and handling * Mass event attendance * Assistance to persons with disabilities or vulnerable individuals **Skills** * Problem handling and resolution * Effective communication * Adaptability and initiative * Proactivity * Sense of urgency * Negotiation * Extroversion * Empathy * Tolerance * Service orientation * Leadership * Teamwork **Languages** * English Level 4—Advanced **Licenses and Certifications** * Not required **Software or Tools** * Intermediate Office Suite * Salesforce **Work Experience (years/months)** 6 months cumulative **Work Experience (areas)** Customer service, tourism/hospitality sector Request ID: 33373

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

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