175 Call Center & Customer Service in Quintana Roo lowest at $5839.0+

Indeed

Customer Service Agent

Happy Shuttle Cancún, a Cancún-based agency providing transportation experiences and tourism activities to foreign and domestic visitors, is recruiting talent for its Call Center department. **Responsibilities:** \*Follow up on passenger requests through various channels (chats, Zendesk, email, phone, Slack, etc.) Required Knowledge: \*Proficiency in Microsoft Office Suite (Word & Excel) \*Conversational English Skills: \*Ability to learn quickly \*Organized \*Empathy \*Communication \*Patience and tolerance **Requirements:** \*High school diploma or incomplete university degree \*Flexible availability for work schedule **We Offer:** \*Job-specific training \*Statutory benefits \*Productivity bonus Employment Type: Full-time Work Schedule: * Rotating shifts * 8-hour shifts Education: * Completed high school diploma (Preferred) Language: * Conversational English (Mandatory) Work Location: On-site employment Employment Type: Full-time Salary: $11,000.00 – $12,000.00 per month Benefits: * Grocery vouchers Work Location: On-site employment

Monumento a la Historia de México, Av. Tulúm 22, 77500 Cancún, Q.R., Mexico

MXN 11,000/month

Indeed

Group Submanager

Supervise the service and attention levels provided at the office, participating in personalized customer service in accordance with the Branch Manager’s work plan, in order to monitor results (portfolio, customers, recovery).

V6R2+JR Dziuché, Quintana Roo, Mexico

Negotiable Salary

Indeed

Call Center Agent

Role: **Call Center Agent for a US Law Office** Hours: Monday through Friday 10am \- 6:30PM Salary: $12,000 MXN net (Monthly) Location: Plaza Paraiso Details: * Paid training * Lunch provided twice/week * 1 hour lunch break Requirements: * Intermediate English or better * Mexican Resident * High school diploma * Customer Service experience ISO of candidates that do not need to be micromanaged. We operate a calm and comfortable work environment and in turn expect results, initiative, and cooperation. This is a newly established office with lots of potential to expand fast, meaning there is great opportunity to grow with us. This role offers commissions that are paid when clients' legal cases are settled in or out of court, which can take (4\-16 months). Job Type: Full-time, Probationary Period Contract Duration: 3 months Salary: $12,000.00 per month Work Location: On-site

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

MXN 12,000/year

Reservation Agent - Call Center Cancún64668296185475123

Indeed

Reservation Agent - Call Center Cancún

**Description:** ---------------- ***We are W2M!*** The travel division of the Iberostar Group, our growth platform and source of inspiration for achieving leadership. Creators of innovative brands across all areas. Fully digital and absolutely personal. Committed to people and sustainability, making travel experiences attractive, innovative, safe, and efficient. We form a team with an inquisitive spirit, a digital focus, and a solid track record in the tourism sector. We were born free, eager to break conventions and bring a fresh perspective to the industry. ***Do you want to join our team?*** This time, we are looking for a **Reservation Agent \- Call Center** to join our team in **Cancún (Mexico)**. You will be responsible for attending to and supporting agencies via phone calls or email, ensuring agile and effective handling of incidents, requests, and reservation-related modifications. ***We’re waiting for you!*** ***What will your contribution and role be as a Reservation Agent \- Call Center?*** * Attending to and supporting agencies via phone or email. * Managing and resolving incidents or modification requests related to reservations. * Coordinating with hotels and/or suppliers via phone or email to address requests. * Recording and tracking each case, ensuring appropriate response times. * Ensuring professional service oriented toward customer satisfaction. * Collaborating with other internal departments to ensure smooth information flow. **Requirements:** --------------- ***What are we looking for in you?*** * Conversational English (ability to interact via phone and email). * Prior experience in a similar position (call center or tourism company). * Flexible availability (rotating shifts). * Completed high school education. * Strong customer orientation, communication skills, and ability to handle multiple cases simultaneously.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

E-Concierge

The E\-Concierge at Belmond is a pivotal role designed to enhance the guest experience by providing personalized and efficient digital services. In this position, you will be at the forefront of our guest interaction, assisting them before, during, and after their stay through various online platforms and communication channels. **Main responsibilities include:** * Managing and responding to guest inquiries through email, chat, and social media platforms in a timely and professional manner. * Providing detailed information about hotel services, local attractions, and personalized recommendations to enhance guests' experiences. * Assisting guests with reservations for dining, transportation, and activities, ensuring their needs are met with attention to detail. * Monitoring feedback and reviews, addressing any concerns promptly to uphold our brand's reputation. * Collaborating with hotel departments to ensure seamless service delivery and communication between guests and staff. * Continuously updating and improving the digital interface and available services based on guest preferences and feedback. * Creating engaging content to inform and inspire guests through our digital channels. **Requirements:** **Qualifications and Skills:** * Previous experience in a guest services role, preferably in a luxury hospitality setting. * Strong digital communication skills with proficiency in various online messaging platforms and social media. * Exceptional customer service skills with the ability to listen to and respond appropriately to guest needs. * Fluency in English; additional languages are a plus. * Ability to work independently and handle multiple inquiries simultaneously. * Familiarity with hotel management software and Microsoft Office Suite. * Strong problem\-solving skills and a proactive approach to guest service. **Benefits:** * Competitive salary and benefit scheme above the law * Private Health Insurance * Life insurance * Saving Found and food coupons.

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

Xel-Há Visitor Experience Host64631587156483125

Indeed

Xel-Há Visitor Experience Host

Xel-Há Visitor Experience Host **Join Grupo Xcaret to do what you love most!** **Education** * Bachelor's degree in Business Administration or Tourism **Knowledge** * Customer service * Group management and handling * Mass event attendance * Assistance to persons with disabilities or vulnerable individuals **Skills** * Problem handling and resolution * Effective communication * Adaptability and initiative * Proactivity * Sense of urgency * Negotiation * Extroversion * Empathy * Tolerance * Service orientation * Leadership * Teamwork **Languages** * English Level 4—Advanced **Licenses and Certifications** * Not required **Software or Tools** * Intermediate Office Suite * Salesforce **Work Experience (years/months)** 6 months cumulative **Work Experience (areas)** Customer service, tourism/hospitality sector Request ID: 33373

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

Indeed

Grill Cook PTyN

Grill Cook PTyN **Education** * High school diploma **Knowledge** * Grill preparation * Grilling techniques for proteins * Fire extinguisher training * FIFO knowledge * Traditional Mexican cuisine * Dish presentation * Food safety certifications (H Distinction and Crystal) **Skills** * Customer service * Teamwork * Proactive attitude * Initiative * Adaptability * Hygienic food handling * Passion for cooking **Languages** * English Level 1—Basic expressions **Licenses and Certifications** * Valid Health Card **Software or Tools** * Major and minor kitchen equipment **Work Experience in years/months** 2 years **Work Experience in related fields** Grill restaurants, taco shops, or similar.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

Recreational Activities Assistant, Xcaret64631587171970127

Indeed

Recreational Activities Assistant, Xcaret

Recreational Activities Assistant, Xcaret **Education** * Bachelor's degree **Knowledge** * Customer service * Communication * Teamwork * Swimming * Innovation **Skills** * Strong verbal communication, * Group management, * Teamwork, * Service-oriented attitude, * Extroverted personality, * Adaptability, * Initiative, * Enthusiasm for outdoor activities, * Tolerance **Languages** * English Level 2—Basic **Licenses and Certifications** * First Aid Certification **Software or Tools** * Cleaning equipment and tools * Snorkeling equipment **Work Experience (years/months)** 1 year **Work Experience (fields)** In adventure activity operations or related fields

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

LM055: Retail Coordinator64619602888195128

Indeed

LM055: Retail Coordinator

Completed high school diploma (Mandatory) 5 years of customer service experience. Team leadership experience. Knowledge of administrative tasks such as cash handling, cash reconciliations, inventory management, reporting, deposits, etc. Proficiency in computer equipment and data entry skills. Physical ability to lift boxes. Strong service attitude and proactive mindset. Verifiable employment stability. No scheduling conflicts from Monday to Saturday. Intermediate English language proficiency (TOEIC score of 450). **Instructions for internal application to this bulletin** If you wish to apply, please upload a single PDF file containing the following documents: 1. Updated resume 2. Letter of intent 3. Valid TOEIC test result showing a minimum score of 450 points Note: The TOEIC test result is valid for two years from the date of the exam. This file must be uploaded to the Workday system in the field designated for the resume. Important: Per LAC People Manual Policy 4-15 – Career Opportunity: "Failure by an employee to provide complete information clearly demonstrating whether they meet the qualifications required for the advertised position may result in their application not being considered." ️ Bulletin validity period: December 3–9, 2025 FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a socially responsible company * 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

Av. Kabah esq Av. Bocapaila sm.32 mz. 6 Lt. 2, Supermanzana 38, 77508 Cancún, Q.R., Mexico

Negotiable Salary

Liaison and Control Assistant64612487835265129

Indeed

Liaison and Control Assistant

Liaison and Control Assistant **Join Grupo Xcaret to do what you love most!** **Education** * University Higher Technician in Business Administration or Logistics **Knowledge** * Telemetry data handling * GPS operation and knowledge * Data analysis **Skills** * Organization * Communication skills * Technological skills * Analytical and critical thinking ability * Proactivity * Adherence to procedures and standards * Initiative and adaptability **Languages** **Licenses and Certifications** * Type A Driver's License **Software or Tools** **Work Experience (in years/months)** 0 to 6 months cumulative **Work Experience by Area** * Monitoring * Customer service * Logistics Tour operators * Request ID: 33321

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

Indeed

Courier Driver

A consulting company is seeking a **courier driver** who meets the following profile: Minimum age: 24 years old Education: Completed high school Schedule: Full-time \* Valid driver's license\* \* Ability to ride a motorcycle RESPONSIBILITIES: * Deliver items to banks. * Transport documentation, goods, or packages as requested. * Pick up and drop off employees at assigned times. * Conduct daily inspections of the assigned vehicle. * Operate various types of vehicles. PERSONAL SKILLS: \* Problem-solving. \* Ability to work under pressure. \* Interpersonal skills. \* Teamwork. \* Proactive attitude. WE OFFER: \- Statutory benefits. \- Minor medical expense insurance. Job type: Full-time, Indefinite-term Salary: $12,000.00 - $13,000.00 per month Benefits: * Option for an indefinite-term contract * Medical expense insurance * Company-provided mobile phone License/Certification: * Motorcycle license (Desirable) * State-issued driver's license (Desirable) Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

MXN 12,000/year

Indeed

Collection Assistant

At our clinic, we invite you to join our team. If you sell intangible products and are eager to grow, THIS OPPORTUNITY IS FOR YOU! We are looking for: *Collection Assistant* - Call center skills - Commercial background - Minimum 2 years of experience in this role with strong references. - Ability to collect payments for medical membership renewals and pending sales, specifically for fertility-related memberships* Base salary for the first 3 months: $10,000 + commissions + statutory benefits. After 3 months, compensation is commission-based at 10% per membership sold, averaging approximately $800–$1,000 MXN per membership. Schedule: Monday to Friday, 9:00 AM – 5:00 PM (including 1-hour lunch break) + Saturday, 9:00 AM – 2:00 PM. Position type: Full-time, seasonal Contract duration: 6 months Salary: $10,000.00 per month Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

MXN 10,000/month

Food and Beverage Attendant Parks645726529690911212

Indeed

Food and Beverage Attendant Parks

Food and Beverage Attendant Parks **Education** * High School **Knowledge** * Buffet lines and equipment * Operation of major and minor kitchen equipment * Setup and presentation of buffet lines **Skills** * Teamwork * Results-oriented * Adherence to procedures * Customer service * Good physical condition * Organized **Languages** * English Level 1\-Basic Expressions **Licenses and Certifications** * Valid Health Card **Software or Tools** * Vehicles and equipment for food transportation and storage **Work Experience in years/months** 1 year **Work Experience in areas** As Food and Beverage Attendant or Driver in Food and Beverage Areas

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

LM051:Retail Service Agent645648724266261213

Indeed

LM051:Retail Service Agent

Involves the completion of administrative tasks and coordination relating to the front\-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office\-based activities. General Job Description: Advise and offer the range of products and services to customers to achieve the organization's sales objectives, as well as the development of frequent and credit customers. * Performs a variety of customer service, administrative, and office tasks requiring direct or indirect interaction with the customer. * Supports customers with package tracking, answers questions about FedEx products and services either at the counter or by phone. * Verifies packages ensuring proper labeling, legality of contents including weight and size, appropriate packaging, declared value, special requirements for handling dangerous goods, and compliance with required customs documentation for the destination. * Collaborates in budget compliance, income/expenses, as well as supports optimizing branch profitability through resource optimization. * Responsible for opening and closing the branch, maintains the work area clean, checks furniture and work materials. Respects customer service response times. * Identifies new customers or additional business opportunities and offers the most suitable services and solutions, opens new accounts, obtains additional shipments, and presents sales opportunities. * Ensures an excellent customer experience by developing and providing appropriate solutions to different customer issues. * Follows up on commercial and administrative processes, communicating with involved departments. Responsible for safeguarding company values and preventing deviations, shortages, and mishandling within the WSC. * Requests necessary supplies for daily shipment documentation and packaging. * These are the main responsibilities performed with greater importance or frequency Minimum Requirements: Minimum Education Level: * High school diploma or equivalent. * Language: Proficiency in English. Minimum Experience: * Two (2\) years of experience in sales and/or face-to-face customer service * Demonstrates solid knowledge in handling cash and valuables. * Previous experience in FedEx SCS Warehouse with good knowledge of operations and key customer requirements. Minimum Required Skills: * Ability to lift 34 kg and maneuver packages weighing up to 68 kg using appropriate equipment * Accuracy and attention to detail * Planning and organizational skills * Interpersonal skills * Problem-solving ability * Ability to determine and coordinate tasks for self and others. * Strong interpretation skills with experience translating specific customer instructions into viable requirements * Good skills in using technological tools, e.g., scanner/printer/intranet, etc., with the ability to perform basic maintenance tasks. * Good general office skills, including typing, filing, and computer knowledge. * Good communication and interpersonal skills. * Clear and articulate voice * Clean and neat appearance **Instructions for internal application to the bulletin** If you are interested in applying, please **upload a single PDF file** containing the following documents: 1\.**Updated resume** 2\.**Cover letter** 3**. High School Diploma Certificate** **Important:** Based on policy 4\-15 Career Opportunity from the LAC People Manual: *"An employee's failure to provide complete information clearly demonstrating that they meet the qualifications required for the advertised position may result in them not being considered"* ️ **Bulletin validity period:** **from November 20 to November 27, 2025\.** **Questions?** Contact: Jonathan Ortiz \| Talent Acquisition \| 2221141971 \| jonathan.ortiz3@fedex.com FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible * 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

20 Avenida Nte. 101, Solidaridad, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

Customer Service Representative645647934440981214

Indeed

Customer Service Representative

Tambourine México is a next-generation hotel reservation engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean. We are looking for our next **Customer Service Agent – Bilingual** to join our team in **Cancun (Hotel Zone)** to provide support to our customers through a variety of communication channels. **MAIN RESPONSIBILITIES:** * Provide/confirm information related to reservations. * Check date change options for hotels and/or flights. * Request information about flight ticket changes from the flight department. * Follow up on customer change requests. * Provide information regarding refunds. * Follow up on voice messages. * Respond effectively to emails within 24 hours of receipt. * Achieve targets set by the Customer Service Supervisor/Team Leader. * Manage reservation cancellation requests, making every effort to have the customer reschedule for other dates. * Follow up on transportation requests with hotels or their providers. * Track declined payments, whether for stays, flights, or other amenities. **REQUIREMENTS:** * Proven experience of **at least 2 years in customer service** or as a Service Representative in the **hotel industry, travel agencies, call centers**, or similar. * **Bilingual**: English, written and spoken (essential requirement). * Availability to work **rotating shifts** (6\*2\). * Strong telephone skills and active listening. * Ability to adapt/respond to different customer personalities. * Excellent verbal and written communication skills. * Ability to multitask, prioritize, and manage time effectively. * Availability to work on-site. ***Equal Opportunity Employer:*** Tambourine does not discriminate and prohibits discrimination and harassment against any employee or job applicant based on race, color, religion, gender, gender expression, sex, sexual orientation, age, marital status, national origin, disability, genetic information, pregnancy, military status, or any other protected characteristic as specified by state or local laws in the hiring, retention, or promotion process. Job type: Full-time Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Bilingual Customer Service Agent645627977960981215

Indeed

Bilingual Customer Service Agent

Reserv by Tambourine is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers. Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of complaints. To do well in this role you will need to follow established procedures for modifying reservations and interacting with sales and flights departments. Customer Service Agents need to maintain a cordial tone of voice even when dealing with problematic clients. Customer Service Agents need to be confident and be good at troubleshooting. Attention to detail is imperative. Roles and Responsibilities: Manage inbound calls for existing reservations in a timely and effective manner. * Provide/confirm information relating to reservations. * Check options for date changes for hotels and or flights. * Request air ticket change information from flights department. * Follow up with clients regarding change requests. * Provide information regarding refunds. * Follow up on voice mails. * Effectively answer emails with responses expected within 24 hours of receipt. * Achieve goals set by Customer Service Supervisor/Lead Agent This is **NOT** a remote position. All of our agents are required to work in our Cancun offices. Preferred skills: Proven customer support experience. Or experience as a Client Service Representative. Strong telephone skills and active listening. Ability to adapt/respond to different client personalities. Excellent verbal and written communication skills. Ability to multi\-task/prioritize and manage time effectively. We offer: Competitive Salary Excellent work environment. Stable employment (not affected by high/low seasons or weather). 5 day work week. Benefits according to Mexican Labor Laws. Job Type: Full\-time Salary: Application Question(s): * Do you have customer service/support experience? Language: * English (Required) Expected Start Date: 15/12/2025 Tipo de puesto: Tiempo completo Salario: Horario: * Turno de 8 horas Prestaciones: * Contrato Indefinido Tipos de compensaciones: * Bono de productividad Idioma: * Inglés (Obligatorio) Lugar de trabajo: Empleo presencial CerradoVer la oferta de empleo en Indeed**Configuración del proceso de postulación**Método de postulación * Por email Solicitar un CV * Sí Actualizaciones de postulaciones * noelia.llaneza@reservhotel.com * jonathan.sanchez@reservhotel.com * Asimismo, enviar una actualización individual por email cada vez que alguien se postule. Los candidatos se comunican con usted (email) * Sí, a la dirección de email proporcionada Fecha límite para postularse * No **Detalles** * **Fecha de publicación:** 28 de noviembre de 2025 * **Visitas:** 0 * **Postulaciones recibidas:** 0 **Presupuesto** * **Presupuesto de empleo:** Sin patrocinar Comparta este empleo en las redes sociales para atraer a más candidatos:© 2024 Indeed * Cookies, política de privacidad y condiciones del servicio– Tipo de puesto: Tiempo completo Beneficios: * Uniformes gratuitos Pregunta(s) de postulación: * Preferencia de horario Idioma: * Inglés (Obligatorio) Lugar de trabajo: Empleo presencial

Av. Bonampak MZ 2-Lt 5, 77504 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

Bird Flight Host

Bird Flight Host **Education** * High school diploma **Knowledge** * *Working at heights and PPE* * *Fire extinguisher handling* **Skills** * Customer service * Risk awareness * Adherence to procedures * Good communication skills * Empathy * Teamwork * Adaptability * Passion for adventure activities * *Assertive communication* * *Initiative* * *Decision making* **Languages** * English Level 3\-Intermediate **Licenses and Certifications** * Certification in High-Altitude or Vertical Work * First Aid Certification **Software or Tools** * PPE (Personal Protective Equipment) * Basic Office Suite **Work Experience in years/months** 1 year accumulated 0 years in the position **Work Experience in areas** Visitor service, recreational activities or related

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

Recreational Activities Host Xplor645419680929311217

Indeed

Recreational Activities Host Xplor

Recreational Activities Host Xplor **Education** * High School Diploma **Knowledge** * First Aid (desirable) * Fire Extinguisher Handling (desirable) * Swimming (desirable) **Skills** * Customer Service * Teamwork **Languages** * English Level 3\-Intermediate **Licenses and Certificates** **Software or Tools** * Basic Office Suite **Work Experience in years/months** 6 months **Work Experience in areas** 6 months

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

Recreational Activities Assistant Xplor645419680775701218

Indeed

Recreational Activities Assistant Xplor

Recreational Activities Assistant Xplor **Escolaridad** * Bachillerato **Conocimientos** * First Aid (desirable) * Swimming (desirable) **Habilidades** * Customer Service * Teamwork **Idiomas** * English Level 2\-Basic **Licencias y Certificados** **Software o Herramientas** * Fire Extinguisher Operation **Experiencia Laboral en años/meses** 6 months **Experiencia Laboral en áreas** Customer Service, Recreational Activities

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

Indeed

Sales Executive

**SALES EXECUTIVE** **Position Objective:** Provide solutions to clients and prospects through the offering of products, expanding the client portfolio and ensuring high-quality service. **Main Responsibilities:** * Prospecting and visiting clients. * Taking and processing orders. * Managing and supporting collections. * Delivering invoices for receipt acknowledgment when required. * Sending daily activity and collection reports. * Preparing quotations and presenting samples. * Participating in monthly meetings and scheduling weekly prospecting agendas. **Requirements:** * Education: Partial or completed Bachelor's degree (Business Administration, Marketing or related field). * Minimum of 2 years of sales experience. * Intermediate Excel and CRM skills. * Availability to travel and work flexible hours. * Own vehicle. **Competencies:** Initiative, effective communication, persuasion, results orientation, empathy, verbal fluency, stress tolerance, and leadership. **Work Schedule and Location:** * Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM. * 80% fieldwork / 20% administrative tasks. **We Offer:** * Statutory benefits. * Continuous training. * Work tools: corporate phone, catalogs, and samples. Job type: Full-time Benefits: * Life insurance * Free uniforms * Grocery vouchers Workplace: On-site position

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Administrative Assistant645419669089301220

Indeed

Administrative Assistant

Experience in sales administrative area, customer service via telephone, invoicing, order taking, preparation of credit notes, cancellations, handling of physical and electronic catalogs, quotations, creation and management of files, daily sales reports, stock status, support to sales executives, answering calls for reports, customer service, management of customer portfolio and sales reports. Proficiency in office software (Excel, SAE desirable) Job type: Full-time Salary: $8,500.00 - $8,700.00 per month Benefits: * Free uniforms Education: * High school dropout or currently enrolled (desirable) Work location: On-site employment

Mercado 28, Locales 90 - 100, Supermanzana 28, 77509 Cancún, Q.R., Mexico

MXN 8,500/month

Indeed

Inbound Casino Sales

Welcome to ONE! While we’re headquartered in sunny Arizona, we’ve always got travel on our minds. We’re in the business of creating transformational technology and business solutions using our decades of expertise creating unique travel programs and products combined with next generation technology **Job Summary:** In this high\-energy sales environment, you will be the voice of our brand, engaging with our valued guests over the phone to understand their needs and provide them with the best options available. Your primary focus will be on delivering exceptional service while maintaining a competitive spirit that drives results. If you're ready to make a significant impact, this is the opportunity you've been waiting for. **Key Responsibilities:** * Handle inbound calls from guests, providing expert assistance and offering additional options to enhance their experience. * Sell cruises and upsell add\-on services/products to maximize customer satisfaction and revenue. * Utilize consultative selling techniques to understand guests' preferences and deliver personalized recommendations. * Exceed quality phone standards and consistently meet or surpass monthly performance targets. * Provide comprehensive product knowledge to customers, highlighting how they can derive maximum value from our offerings. * Ensure outstanding service delivery for all products and services, fostering customer loyalty and repeat business. * Take ownership of metrics and outcomes, embracing accountability for your performance. High School Diploma is required, bachelor’s degree is preferred * Must be fluent in English. * Tech Savvy \- Ability to quickly learn and adapt to new technology. * Willingness to learn and develop sales skills to promote \& sell our products/services. * Strong interpersonal and communication skills, both written and verbal. * Experience in customer service or a contact center environment is preferred. * Proven ability to work effectively in a team environment. * Detail\-oriented and highly organized. * Positive attitude and a strong desire to succeed. * Openness to training and development opportunities. **\*Resume/CV must be submitted in English\*** **Business Attire:** * Business casual attire is required for this role reflecting a polished appearance. **Physical Requirements** * Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting) ONE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Job Types: Full\-time, Contract, Permanent Pay: $13,000\.00 \- $13,600\.00 per month Work Location: In person

Quintana Roo, Mexico

MXN 13,000-13,600/year

Anfitrión Vuelo de Pájaro645366653728011222

Indeed

Anfitrión Vuelo de Pájaro

Anfitrión Vuelo de Pájaro **Escolaridad** * Bachillerato **Conocimientos** * *Work at heights and PPE* * *Fire extinguisher handling* **Habilidades** * Customer service * Risk awareness * Adherence to procedures * Verbal fluency * Empathy * Teamwork * Adaptability * Interest in adventure activities * *Assertive communication* * *Initiative* * *Decision making* **Idiomas** * English Level 3\-Intermediate **Licencias y Certificados** * Certification in High-Altitude or Vertical Work * Certification in First Aid **Software o Herramientas** * PPE (Personal Protective Equipment) * Basic Office Suite **Experiencia Laboral en años/meses** 1 year accumulated 0 years in position **Experiencia Laboral en áreas** Visitor service, recreational activities or related

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

Customer Service Agent645324463503381223

Indeed

Customer Service Agent

*This job listing comes from the Talenteca.com job board* ### **Job opening for company Empleando Mexico in Solidaridad, Quintana Roo** Join our great team! An important Contact Center is looking for your talent for a **Bilingual Customer Service Executive** position in **Playa del Carmen**. Responsibilities: * Handle and follow up on customer requests * Schedule, confirm, and modify appointments * Process insurance claims, warranties, and returns * Prepare reports Requirements: * Advanced English (mandatory) * Minimum of 1 year of customer service experience * Computer skills * Analytical ability and problem-solving skills * Good writing and spelling * Availability to work on-site * Reside in **Playa del Carmen** We offer: * Fixed salary * Statutory benefits * Growth opportunities * Positive work environment Apply now—we'd love to meet you! **Desired education level:** High School **Desired experience level:** Intermediate Level **Departmental function:** Customer service **Industry:** Call Centers / Telemarketing **Skills:** * Customer service * Problem solving * Effective communication *This job listing comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6925caff6f00003900099307\&source\=indeed*

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary

Indeed

Customer Service

*This job posting comes from the Talenteca.com job board* ### **Job opening for company Empleando Mexico in Cancun, Quintana Roo** Join our great team! An important Contact Center is looking for your talent for a **Bilingual Customer Service Executive** position in **Cancun**. Responsibilities: * Handling and follow-up of customer requests * Scheduling, confirming, and modifying appointments * Processing insurance claims, warranties, and returns * Preparing reports Requirements: * Advanced English (mandatory) * Minimum of 1 year of customer service experience * Computer proficiency * Analytical skills and problem-solving ability * Good writing and spelling * Availability to work on-site * Must reside in **Cancun** We offer: * Fixed salary * Statutory benefits * Growth opportunities * Positive work environment Apply now—we'd love to meet you! **Desired education level:** High School **Desired experience level:** Mid Level **Departmental function:** Customer Service **Industry:** Call Centers / Telemarketing **Skills:** * Customer service * Problem resolution * Effective communication *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6925ca7e6c00003100202a37&source=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

SALES ADVISOR AT CANCUN TERMINAL645258000907541225

Indeed

SALES ADVISOR AT CANCUN TERMINAL

OBJECTIVE Selling tickets and other services, providing customer service at the counter. FUNCTIONS * 1. Advise and sell tickets to passengers. * 2. Fulfill the process of customer service with excellence. * 3. Provide service in the card section. REQUIRED KNOWLEDGE * 1. Office * 2. Tourism * 3. Numerical skills. * 4. Sales * 5. Basic English (optional) EXPERIENCE * Direct customer service * Cash handling (6 months) * Counter sales Job type: Full-time Salary: $9,000.00 per month Benefits: * Discounted cafeteria service * Grocery vouchers Education: * Completed high school (Desirable) Experience: * Sales: 1 year (Mandatory) Language: * English (Desirable) Workplace: On-site job Expected start date: 12/01/2025

C. 50 4050, 77516 Cancún, Q.R., Mexico

MXN 9,000/month

Promotional Salesperson (weekend).645257983523851226

Indeed

Promotional Salesperson (weekend).

Important sports brand. (///) WE ARE LOOKING FOR: Promotional Salesperson (weekend). If you have experience in department stores, boutiques of luxury brands, textile brands, footwear, WITH A PASSION FOR CUSTOMER SERVICE apply now. Responsibilities: · Marketing · Cleaning · Seasonal work · Customer service We offer: · WORK DAYS: THURSDAY, FRIDAY, SUNDAY. · HOURS: 12 TO 8 PM (LUNCH BREAK). · SALARY: $350 PER DAY · TRANSPORTATION ALLOWANCE: $100.00 · LEGAL BENEFITS · UNIFORM · TRAINING Available stores: · Liverpool Cancun. If you are interested in this position, apply through this channel or send your CV via WhatsApp 55\-79\-09\-57\-69 and we will contact you as soon as possible. Job type: Full-time Salary: $450\.00 per day Benefits: * Free uniforms Work location: On-site

C. 50 4050, 77516 Cancún, Q.R., Mexico

MXN 350/week

Guest Environment Expert645253731004191227

Indeed

Guest Environment Expert

**Additional Information** **Job Number**25186475 **Job Category**Housekeeping & Laundry **Location**Moxy Tulum, Av Coba Sur, Tulum, Quintana Roo, Mexico, 77760 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Our job is not just about providing guests with a clean room and a freshly made bed. It's also about creating a unique and memorable experience for the guest. Our Guest Environment Experts are skilled professionals performing a wide range of cleaning tasks responsible for maintaining the hotel’s appearance and cleanliness throughout. They are empowered to stay on the move and do what needs to be done at every moment. Whether handling guest requests, restocking cleaning carts, cleaning rooms and common areas, or taking care of other responsibilities, Guest Environment Experts ensure that hotel spaces allow guests to have an outstanding experience. Regardless of specific role, there are several fundamental requirements for success (ensuring a safe work environment, following company guidelines and procedures, respecting confidentiality, maintaining quality standards, and ensuring professional uniform, personal appearance, and communication). Guest Environment Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving, lifting, carrying, pushing, and placing objects weighing less than 50 pounds unassisted). It is essential that Guest Environment Experts consistently perform these tasks (and other reasonable tasks assigned) well so that guests remain satisfied and the hotel operates effectively. *At Marriott International, we are committed to equal opportunity, ensuring everyone feels welcome, and providing access to employment opportunities. We actively promote an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* Moxy was designed for entertainment. Seriously! Moxy, the energetic and stylish alternative to the typical hotel experience, is tailored for always-active guests seeking fun new experiences both within the hotel and the city they're visiting. Our vibrant communal spaces and lively staff help guests enjoy themselves by creating spontaneous moments of fun. The Moxy team takes their work seriously, but never themselves too seriously. They delight in creating a light-hearted and playful atmosphere, warmly and friendly welcoming everyone around them. We are looking for people who love doing it all, think creatively, enjoy engaging with guests, live in the moment while staying ahead of what’s next, and bring high energy with a can-do attitude. If you’re attentive, energetic, and passionate about delivering great fun, explore our employment opportunities. Surely one will catch your eye! By joining Moxy Hotels, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.

Av. Kukulkan 633, 77760 Tulum, Q.R., Mexico

Negotiable Salary

Indeed

Care Navigator

### **Summary** Job Description Summary The Care Navigator will provide assistance to patients and healthcare professionals when initiating treatment of a Novartis therapy. Responsibilities include navigating through onboarding, insurance verification, financial assistance, and ongoing support as requested by the patient and their healthcare professional. Care Navigators will also be working with cross\-functional team members within Novartis Patient Support, where appropriate, to ensure continuity of information being shared with the healthcare professional and patients. The Care Navigators must have strong communication skills to converse with customers about the patient’s journey and be able to offer next steps in accordance with approved procedures. Excellent written communication skills are required to ensure adequate case documentation and traceability. The Care Navigators will possess an aptitude for learning, the ability to accept and implement constructive feedback, and a continual development mindset. In addition, the Case Navigator will reflect a calm and reassuring tone and attitude for our patients, their families, and their caregivers, specifically during difficult or stressful interactions. ### **About the Role** **Your responsibilities will include, but are not limited to:** * Develop and maintain knowledge of the relevant brand and customer workstreams for the specific assigned program * Learn and utilize protocols to respond to customer phone, chat, fax, SMS / text, mail, and e\-mail inquiries as well as other communication channels in a prompt and courteous manner * Professionally and compliantly interact with customers, relevant Novartis associates, and other external contacts during inbound and outbound phone calls. * Manage assigned cases throughout the patient journey; perform proper and timely escalation, tracking, triage and follow\-up where required * Adhere to call guides, job aides and work instructions for case processing and case cadence * Adhere to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), productivity, and quality metrics * Leverage dual monitors and technological solutions to support Case Management activities * Accurately and concisely document all interactions to inform cross\-functional partners on the relevant status details * Promptly and courteously respond to tasks and notifications from PSC counterparts * As applicable, raise innovative ideas which will drive improved efficiency and effectiveness of customer service to Supervisors * Monitor and report for adverse events * **Required Experience**: * + Approximately 12 months of proven Contact Center experience (such as Healthcare, Pharmaceuticals, or other industry call center experience) + Strong interpersonal, telephone and verbal communication skills, including the ability to project warmth and compassion while effectively and efficiently conveying information + Excellent written communication skills including the ability to interpret, capture and document the essence of and next steps for customer conversations in a clear and cogent way + Must follow oral and written directions. + Ability to multitask and balance multiple priorities at once + Computer literacy in with email, video conferencing systems, and data entry/case management systems **What you’ll bring to the role:** * **Education**: * + Advanced English + High School Diploma required. + Bachelor’s degree (desired) * **Travel requirements**: * + This job requires you live within 90 kilometers of Mexico City Novartis offices. + Proximity and ability to commute to work onsite as required by our hybrid model. + To be scheduled at the discretion of the business 3 days per week in the office. + The first 60 days as part of your training will be onsite, in Novartis offices in Mexico City. * **Preferred Experience**: * + One (1\) year of Customer Contact Center Experience in the Pharmaceuticals industry + Experience with case management, pharmacy triage, and/or patient support programs. + Experience with SalesForce * **Other Work Requirements:** * + When working from home, a quiet dedicated space with internet/WiFi service or the ability to obtain such service the employee can work without interruption. (Desired ethernet connection) + Ability to work the scheduled work hours, which generally will be a 9\-hour shift with two paid rest breaks and an unpaid lunch break. + Working schedule range is between 6:00 am to 6:00 PM Central Time. Times will change based on daylight savings changes. + Ability to complete all calls once they have begun to ensure no interruption of service + For Patient Support Center (PSC) roles with a dedicated training period: The individual hired for this role will be required to successfully complete initial training, including passing simulations and become certified to do the role **Why Novartis:** Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people\-and\-culture **Join our Novartis Network:** Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network **Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits\-rewards Division US Business Unit Marketing Location Mexico Site INSURGENTES Company / Legal Entity MX06 (FCRS \= MX006\) Novartis Farmacéutica S.A. de C.V. Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No ### **Accessibility and accommodation** Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e\-mail to \[email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

H6X8+XM Insurgentes, Q.R., Mexico

Negotiable Salary

Indeed

Buffetero Parques

Buffetero Parques **Escolaridad** * Secondary school **Conocimientos** * Customer service * Restaurant setup and operation * Complaint handling and management * Food safety certification standards (Distintivo H, Cristal) **Habilidades** * High level of customer service * Teamwork * Results-oriented * Work under pressure * Extroverted * Good communication skills * Adaptability **Idiomas** * English Level 2\-Basic **Licencias y Certificados** * Valid health card **Software o Herramientas** **Experiencia Laboral en años/meses** 0 to 6 months **Experiencia Laboral en áreas** 1 year accumulated

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Negotiable Salary