Summary: Seeking a Program Manager to oversee customer service, manage programs, and handle customer relations, negotiations, and NPI processes. Highlights: 1. Manage customer service and program initiatives 2. Engage in customer negotiations and NPI management 3. Opportunity for direct report employee leadership Program Manager 3 **Level of Education:** Bachelors degree in Industrial Engineering, Administration, International business, Finance or similar. **Language:** English.% (90\) **Knowledge:** * Office * ERP **Experience:** * Minimum 3\-5 years experience in customer service/program management. **Skills:** * Excellent communication skills, ability to handle a group of direct report employees. * Excellent negotiation skills, ability to talk and negotiate with customers. * Understands shipment process/methods and incoterms. * Quotation and RFQ Skills. * NPI management. **Activities / Responsibilities :** OTD, PPV, ECO, E\&O, Quotation Process, Action Logs, Yields, customer request and reports. * Flexibility (able to take calls/meeting out of standard worktime) * Able to handle customer visit/agenda, plant tours.