**KONECTA MEXICO DIAMANTE TOREO SITE.** **Banking Customer Service Agent. Flexible schedule. Toreo $9,202** ------------------------------------------------------------------- ### **BANKING CUSTOMER SERVICE EXECUTIVE. CHAT AND PHONE SUPPORT.** **Job Description:** **Provide telephone customer service on behalf of the banking institution; resolve inquiries, questions, and complaints; deliver clear information about banking products and services; ensure a satisfactory customer experience; and foster customer loyalty while meeting quality standards, response time requirements, and bank objectives.** **Schedule:** * **8 AM to 4 PM** * **9 AM to 5 PM** * **10 AM to 6 PM** * **11 AM to 7 PM** * **12 PM to 8 PM** **Monday through Sunday, with rotating weekly days off** **Requirements:** * **Completed high school: Transcript, academic record, or certificate.** * **Experience: 5 months–1 year in call center / customer service telephone agent roles.** * **Experience: 5 months of chat-based customer service (ATC).** * **Banking knowledge: Prior participation in a banking campaign (any traditional, digital, or related bank). ATC, collections, retention, sales, etc., are all accepted.** **If you have incomplete high school education (submit your CV to the account manager for a specific job offer)** **Who Are We?** **Konecta México is a leading Contact Center services company, with over 20 years of presence in Mexico and more than 6,000 employees across six operational centers—including one in Toreo, Mexico City.** **Where Are We Located?** **\*Address: Av. Rodolfo Gaona 3–8th Floor, Periodista, Miguel Hidalgo, 11220 Mexico City, CDMX\*** **Near Parque Toreo.** **What Do We Offer?** **Integrated salary of $9,202** **Base salary of $8,365 + 10% bonus ($836)** * **Paid training from day one** * **Statutory benefits + additional benefits** * **Career advancement after 6 months** * **Transportation support** * **Referral bonus** * **Quarterly and monthly bonuses** * **And much more...** **Why Work With Us?** **At Konecta México, we offer a dynamic and professional work environment with growth and development opportunities. We have a dedicated department that designs career plans, enabling employees to compete for higher positions within the company after 6 months.** **We are committed to our employees’ well-being and promote an organizational culture rooted in respect, inclusion, and service excellence.** **How Does It Work? How Do I Apply?** **One of our Recruitment Analysts will contact you. To complete your application, simply confirm your availability for an interview.** **If you do not meet the specific requirements but are interested in joining our team and have at least minimum call center experience, please send your CV to 55 / 12 / 00 / 70 / 84 to Lic. Patricia Cruz.** **If you are seeking vacancies in sales, retention, collections, bilingual roles, or information about our openings at the TOREO site, please also message the manager with your preferences so we can extend a job offer.** **To expedite the process, you may attend an interview directly between 10 AM and 5 PM, bringing the required documentation and asking for Lic. Patricia Cruz, 8th Floor – KONECTA.** **Required Documentation for Interview:** **(Updated, no older than 3 months)** **IMSS Number, Updated Tax Status Certificate (Salary Regime), Birth Certificate, Official ID, Proof of Address, Academic Certificate, Bank Statement, CURP** **KONECTA MEXICO.**