**Company Description:** Liverpool Port is the leading department store company in Mexico. WITH OVER 175 YEARS IN THE MARKET, we focus on facilitating product selection and delivering the best service to Mexican families, aiming to exceed expectations in quality, fashion, value, and customer care within an enjoyable environment. **We operate five business units:** Liverpool Stores, Suburbia Stores, Galerías Shopping Centers, Boutiques, and Financial Businesses—forming a solid enterprise that offers its employees financial stability and the pride of belonging to a 100% MEXICAN COMPANY. OUR MISSION IS TO SERVE OUR CUSTOMERS EVERYWHERE, EVERY DAY, FOR LIFE; our vision is to be the top choice for service, assortment, and value. Our values guide us toward teamwork, productivity, innovation, and integrity. **Job Mission:** Oversee the operation, evolution, and stability of Liverpool’s new payment platform, ensuring its proper integration. **Job Responsibilities:** We want to be part of your life! * Supervise the overall operation of the new payment platform. * Ensure the platform supports Liverpool’s business needs. * Lead the operational team: coordinators and testers. * Serve as liaison between business, IT, and external vendors. * Validate deliverables, incidents, and system improvements. * Ensure proper execution of functional and regression testing. * Document processes, workflows, incidents, and relevant configurations. * Provide strategic vision for system evolution. * Participate in executive project progress meetings. **Work Location:** Santa Fe **Choose the schedule that best fits your needs:** We offer a hybrid work schedule: part of your day will be spent at the Corporate Office, and in the afternoon you’ll work **remotely:** **Monday to Thursday:** Corporate 7:00–13:00 hrs. / Remote 16:00–18:00 hrs. / Friday: Corporate 7:00–13:00 hrs. Monday to Thursday Corporate 8:00–14:00 hrs. / Remote 16:00–18:00 hrs. / Friday: Corporate 8:00–14:00 hrs. We invite you to experience it! **Requirements:** Advanced English (C1) — mandatory In-depth knowledge of payment operations and transactional processes Incident analysis and integration workflow analysis Proficiency with tracking tools (Jira, ServiceNow, etc.) Leadership and decision-making skills Effective communication with technical and executive stakeholders Business-oriented strategic thinking Negotiation and stakeholder management **Offer Conditions:****Benefits:** We are an innovative company in constant evolution and recognize the importance of transforming our businesses through our employees. Employees are central to our culture, and we strive to provide an attractive workplace where inclusion, quality of life, and well-being are fundamental to professional development. Diversity is viewed and experienced as integral to success. We work daily to foster an environment of continuous learning and professional challenges, encouraging employees to take ownership of their careers. We provide ongoing development programs for both soft and technical skills. The Liverpool Virtual University (UVL) offers opportunities to pursue undergraduate or graduate degrees, or to further improve English language proficiency. Benefits for joining our team (Social Security, guaranteed profit-sharing, performance bonus, savings fund, grocery vouchers, and special discounts).