On-Site Technical Support

Description

Job Summary: We are seeking an On-Site Technical Support specialist to perform maintenance, installation, and support of hardware, software, and networks at point-of-sale locations and telecommunications equipment. Key Highlights: 1. Comprehensive on-site technical support 2. Hardware, software, and network management 3. Ongoing training and company-provided tools Are you looking for an excellent career opportunity? Join us as an On-Site Technical Support specialist for Querétaro–Juquirilla. · Job Requirements: Relevant studies in Information Technology that qualify you for technical support functions. At least 6 months of experience as a Technical Support specialist. Job Responsibilities: Planning on-site technical support visits. Operating a standard automobile with a valid driver’s license. Updating, installing, and replacing operating systems at point-of-sale locations. Updating and installing equipment at point-of-sale locations. Installing and supporting peripherals. Diagnosing and resolving internet connection failures, including reporting issues to service providers. Installing and supporting CCTV systems. Installing and supporting telecommunications equipment (routers, switches, access points). Performing preventive maintenance on installed devices. Recording all activities in the mobile app. Required Knowledge: Basic networking knowledge. Hardware repair. Daily user support for software and hardware usage. At the server level: maintaining server hardware and software, including maintenance and monitoring of their integration with the network (switches, routers, firewalls, etc.), as well as proper configuration of network services provided by servers. Additional Benefits and Perks: Statutory benefits. Training. Company-provided tools. Per diems. Rotating shifts. Apply through this channel — we’ll contact you shortly!. -Requirements- Minimum Education: Upper Secondary Education – Professional Technical Education years of experience Knowledge: Teamwork, Customer Service Driver’s License: A Keywords: support, apoyo, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, terreno, territorio