Field Technical Support - Telecommunications

Description

Job Summary: We are seeking Field Technical Support personnel to diagnose faults, replace components, and handle customer reports in telecommunications and systems. Key Highlights: 1. Field technical engineering experience in telecommunications and systems. 2. Ongoing field engineer training. 3. On-site support at remote locations Compusof México We are looking for your talent as Field Technical Support in Querétaro. Requirements: Technical degree in computer science, systems, or equivalent in a related field. Experience as a field technical engineer in telecommunications, systems, technical support, or related areas (minimum 6 months of experience). Knowledge: Computer equipment maintenance and repair. Laser printers. Telephony and networking (basic level). Structured cabling (preferred). Router, switch, and network hub configuration. Responsibilities: Diagnose faults reported by customers. Replace components, track incidents, provide support, and close reports. 100% FIELD WORK. Job Responsibilities: Timely resolution of incidents and/or technical fault requests from users, within the timeframes agreed upon with the client. We Offer: Field engineer training. Ongoing training. Statutory benefits. Per diems. Per diem card. Work Schedule: 100% on-site field work. Support at remote locations outside the city of residence. -Requirements- Minimum Education: Upper secondary education – Technological High School 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, field, territory