Workshop Manager

Description

Job Summary: We are seeking an experienced Workshop Supervisor to ensure work quality, manage personnel and processes, and maintain communication with customers. Key Highlights: 1. Leadership role in workshop management 2. Coordination of staff training processes 3. Collaboration on continuous improvement and customer strategies **RH HUNTING is seeking a Workshop Manager in Coyoacán, Mexico City** ----------------------------------------------------------------- We are currently searching for a **Workshop Supervisor!** **Work Modality: 100% on-site.** **Work Location**: CDMX and occasionally outside the city. **Requirements:** * High school diploma or technical degree (in progress or completed). * Minimum 5 years of experience as a supervisor in industrial workshops (any type). * Knowledge of personnel administration, reporting systems, basic mathematics, and KPI management. * Basic proficiency in Microsoft Office suite. * Valid Type A driver's license. * Flexible availability of working hours. **Responsibilities:** * Ensure that evidence of completed work matches the actual recorded information. * Strengthen the development of job roles and daily assignment of tasks to team members. * Validate cross-checking and verification of information, ensuring correct upload of data. * Maintain direct communication with workshop managers and customers regarding billing and quotation matters. * Handle customer warranty requests and notify General Management. * Guarantee delivery of customer-signed acknowledgments of receipt. * Address and follow up on any irregularities, receive information from workshop managers, and record daily attendance and incidents. * Receive, validate, and deliver quality control reports. * Generate reports, administrative absence records, and/or administrative incident reports. * Maintain feedback with all involved parties. * Coordinate and recommend staff training processes. * Propose and monitor strategies focused on staff and customer engagement, quality processes, and implementation of ongoing improvements. **Skills:** * Leadership * Effective communication * Planning * Negotiation * Conflict resolution * Decision-making **We Offer:** * Base salary of $24,000 net **(negotiable based on experience).** * Statutory benefits (effective from day one of employment). * Standard company vehicle for work-related transportation. * Per diem payments. * Mobile phone or tablet for performing job-related activities. * Training and onboarding. **Working Hours:** Monday to Saturday; Sunday off (subject to operational needs) **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Expert Level **Departmental Function:** Maintenance and Repairs **Industry:** Automotive *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c710dc360000470001513e\&source\=indeed*