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Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico","infoId":"6435597229414712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Reception Manager","content":"Company Description **WHY WORK FOR ACCOR?**\n\n\nWe are much more than a global leader. We welcome you as you are and you can find a job and a brand that suits your personality. We support you to grow and learn every day, making sure work gives meaning to your life, so that throughout your journey with us you can continue exploring Accor's endless possibilities.\n\n\nBy joining Accor, you write the chapter of your story and together we can imagine tomorrow's hospitality. Discover the life waiting for you at Accor. Visit https://careers.accor.com/\n\n**Do what you love, care for the world, dare to challenge the status quo! \\#NOREGRETS**\n\n \n\nJob Description \n\nWe are seeking a professional, customer-oriented Reception Manager to join our team at a premier hotel in beautiful Playa del Carmen, Mexico. As Reception Manager, you will be responsible for overseeing all front desk operations, ensuring exceptional guest experiences, and leading a team of front desk staff.\n\n* Lead and supervise the reception team, including scheduling, training, and performance evaluations.\n* Ensure smooth check-in and check-out processes for guests\n* Manage guest inquiries, requests, and complaints in a timely and professional manner\n* Oversee reservation management and room assignments\n* Implement and maintain standard operating procedures for front desk operations\n* Collaborate with other departments to ensure seamless guest service\n* Monitor and analyze front desk performance metrics and implement improvements\n* Manage cash handling and daily financial reconciliations\n* Promote and increase sales of hotel services and amenities\n* Ensure compliance with hotel policies, safety regulations, and local laws\n* Stay informed about local attractions and events to provide recommendations to guests\n\n \n\nRequirements \n\n* 3-5 years of experience in hotel front desk operations, with prior supervisory or management experience in hospitality\n* Bachelor’s degree in hotel management or related field preferred\n* Fluency in English and Spanish required\n* Excellent communication and interpersonal skills\n* Proficiency with hotel management software\n* Strong problem-solving abilities and attention to detail\n* Proven leadership and team management capabilities\n* Exceptional multitasking and time management skills\n* In-depth knowledge of hotel operations and procedures\n* Familiarity with the local tourism industry and attractions in Playa del Carmen\n* Ability to work flexible hours, including nights, weekends, and holidays\n* Customer-centric mindset with a commitment to delivering exceptional service\n\n \n\nAdditional Information **WHAT IS IN IT FOR YOU:**\n\n* Learning programs through our Academies\n* Opportunity to develop your talent and grow within your property and across the world!\n* Ability to make a difference through our Corporate Social Responsibility activities.\n\n**Our Commitment to Diversity \\& Inclusion:** \n\nWe are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762781033000","seoName":"reception-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-puerto-aventuras/cate-management7/reception-manager-6435597229414712/","localIds":"89","cateId":null,"tid":null,"logParams":{"tid":"2008bb30-671b-43dd-91ef-aa46b2483b6b","sid":"4b0f9d24-cf2a-4e69-9085-d5caabe81e09"},"attrParams":{"summary":null,"highLight":["Supervise reception operations in Playa del Carmen","Lead and train a reception team","Ensure exceptional guest experiences"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Playa del Carmen,Quintana Roo","unit":null}]},"addDate":1762781033547,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1276,1485","location":"P.º Xaman - Ha 45, Playacar, 77717 Playa del Carmen, Q.R., Mexico","infoId":"6432705396032312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Dir-Sales (EBC)","content":"**Additional Information** \n\n**Job Number**25177169 \n\n**Job Category**Sales \\& Marketing \n\n**Location**The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico, 77730 \n\n**Schedule**Full Time \n\n**Located Remotely?**N \n\n**Position Type** Management \n\n**JOB SUMMARY**\n\n \n\n\n\nFunctions as the leader the segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving revenue goals for properties within region. Leads and manages all day\\-to\\-day activities related to the sales functions for properties within region with a focus on building long\\-term, value\\-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.\n\n \n\n\n\n**CANDIDATE PROFILE**\n\n \n\n\n\n**Education and Experience**\n\n\n* 2\\-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.\n\n\nOR\n\n\n* 4\\-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.\n\n \n\n\n\n**CORE WORK ACTIVITIES**\n\n \n\n\n\n**Developing \\& Executing Sales Strategies**\n\n\n* Works with sales leaders from properties within region to ensure understanding of sales strategy and effective implementation of this strategy for the segment.\n\n\n* Develops, implements and sustains aggressive solicitation program focused on increasing business.\n\n\n* Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.\n\n\n* Assists with the development and implementation of promotions, both internal and external.\n\n \n\n\n\n**Maximizing Revenue**\n\n\n* Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).\n\n\n* Recommends booking goals for sales team members for properties within region.\n\n \n\n\n\n**Managing Sales Activities**\n\n\n* Monitors all day to day activities of direct reports.\n\n\n* Participates in sales calls with members of sales team to acquire new business and/or close on business.\n\n\n* Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).\n\n \n\n\n\n**Analyzing \\& Reporting on Sales and Financial Data**\n\n\n* Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property.\n\n\n* Assists Revenue Management with completing accurate six period projections.\n\n\n* Reviews sales and catering guest satisfaction results to identify areas of improvement.\n\n \n\n\n\n**Ensuring Exceptional Customer Service**\n\n\n* Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.\n\n\n* Interacts with guests to obtain feedback on product quality and service levels.\n\n\n* Meets with guests during pre\\- and post\\-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.\n\n\n* Empowers employees to provide excellent customer service.\n\n\n* Observes service behaviors of employees and provides feedback to individuals and/or managers.\n\n\n* Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.\n\n\n* Ensures that a customer recognition program is in effect throughout Sales.\n\n\n* Executes and supports the company’s customer service standards.\n\n\n* Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.\n\n\n* Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.\n\n\n* Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.\n\n \n\n\n\n**Building Successful Relationships**\n\n\n* Develops and manages relationships with key stakeholders, both internal and external.\n\n\n* Works collaboratively with on and off\\-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.\n\n\n* Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.\n\n\n* Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers.\n\n \n\n\n\n**Managing and Conducting Human Resource Activities**\n\n\n* Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.\n\n\n* Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.\n\n\n* Utilizes all available on the job training tools for employees.\n \n\n*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*\n\n\nCombining timeless glamour with a vanguard spirit, St. Regis Hotels \\& Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762555109000","seoName":"dir-sales-ebc","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-puerto-aventuras/cate-management7/dir-sales-ebc-6432705396032312/","localIds":"89","cateId":null,"tid":null,"logParams":{"tid":"f0506542-84fa-4424-b78a-463beb3e5807","sid":"4b0f9d24-cf2a-4e69-9085-d5caabe81e09"},"attrParams":{"summary":null,"highLight":["Lead sales strategy for luxury resort","Develop and execute aggressive sales plans","Manage customer relationships and satisfaction"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Playa del Carmen,Quintana Roo","unit":null}]},"addDate":1762555109065,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1276,1485","location":"P.º Xaman - Ha 45, Playacar, 77717 Playa del Carmen, Q.R., Mexico","infoId":"6432705394265912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mgr-Engineering","content":"**Additional Information** \n\n**Job Number**25177164 \n\n**Job Category**Engineering \\& Facilities \n\n**Location**The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico, 77730 \n\n**Schedule**Full Time \n\n**Located Remotely?**N \n\n**Position Type** Management \n\n**JOB SUMMARY**\n\n \n\n\n\nManages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. Helps to increase guest and employee satisfaction through effective communications and training.\n\n \n\n\n\n**CANDIDATE PROFILE**\n\n \n\n\n\n**Education and Experience**\n\n\n* High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC\\-R/electrical/plumbing.\n\n\nOR\n\n\n* 2\\-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC\\-R/electrical/plumbing.\n\n \n\n\n\n**CORE WORK ACTIVITIES**\n\n \n\n\n\n**Managing Engineering Operations and Budgets**\n\n\n* Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.\n\n\n* Ensures regulatory compliance to facility regulations and safety standards.\n\n\n* Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.\n\n\n* Develops specifications and requirements for service contracts and administers such contracts to support building needs.\n\n\n* Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.\n\n\n* Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.\n\n\n* Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.\n\n\n* Develops project plans in accordance with renovation or new construction needs.\n\n\n* Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.\n\n\n* Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.\n\n\n* Ensures fire crew has complete understanding of all procedures, equipment and alarms.\n\n\n* Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.\n\n\n* Conducts guest room and common area inspection to ensure guest satisfaction.\n\n\n* Inspects and evaluates the physical condition of facilities in order to determine the type of work required.\n\n\n* Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.\n\n\n* Selects and orders or purchasing new equipment, supplies, and furnishings.\n\n\n* Manages parts and equipment inventory.\n\n \n\n\n\n**Maintaining Property Standards**\n\n\n* Ensures building and equipment licenses and certifications are current.\n\n\n* Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).\n\n \n\n\n\n**Ensuring Exceptional Customer Service**\n\n\n* Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.\n\n\n* Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.\n\n\n* Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.\n\n\n* Strives to improve service performance.\n\n \n\n\n\n**Conducting Human Resources Activities**\n\n\n* Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.\n\n\n* Helps train employees in safety procedures.\n\n\n* Assists in training other department employees in fire protection, safety and evacuation procedures.\n\n\n* Provides feedback to employees based on observation of service behaviors.\n\n\n* Assists in performing operational activities as necessary.\n \n\n*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*\n\n\nCombining timeless glamour with a vanguard spirit, St. Regis Hotels \\& Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. 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experience in accounting**\n* **Proficiency in accounting systems**\n* **Solid knowledge in general accounting**\n* **Filing and control of accounting folders and invoices**\n* **Preparation of accounting entries**\n\n**• Assist in the preparation of financial reports and account statements**\n\n**• Preparation of bank reconciliations** \n**• Knowledge in federal and state tax calculations** \n**• Recording of income, expense, and daily journal entries**\n\n**Demonstrable experience in:**\n\n* **Accounting entries and general accounting**\n* **Recording of bank transfers**\n* **Support in marketing activities**\n* **Expense and provision control**\n* **Account reconciliation**\n* **Calculation of depreciation and amortization**\n* **Determination of monthly and annual taxes**\n* **Preparation of accounting reports**\n* **Assistance in monthly accounting closings**\n\n**Schedule:** \n**Monday to Friday from 9:00 to 18:00 hrs** \n**Saturdays from 9:00 to 14:00 hrs** \n**Day off on 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Playa del Carmen","content":"**Accounting Assistant Playa del Carmen** \n\n**Requirements:**\n\n* **Minimum 2 years of experience in accounting**\n* **Proficiency in accounting systems**\n* **Solid knowledge in general accounting**\n* **Filing and management of accounting folders and invoices**\n* **Preparation of accounting entries**\n\n**• Assist in the preparation of financial reports and account statements**\n\n**• Preparation of bank reconciliations** \n**• Knowledge in calculation of federal and state taxes** \n**• Recording of income, expense, and daily journal entries**\n\n**Proven experience in:**\n\n* **Accounting entries and general accounting**\n* **Recording of bank transfers**\n* **Support in marketing activities**\n* **Expense and provision control**\n* **Cleaning of accounting accounts**\n* **Calculation of depreciation and amortization**\n* **Determination of monthly and annual taxes**\n* **Preparation of accounting reports**\n* **Assistance in monthly accounting 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Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets. Anticipate guests' service needs and respond accordingly. Speak clearly and professionally with others. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to other employees' concerns. Ensure compliance with quality expectations and standards. Stand, sit, or walk for extended periods of time. Reach above and below the knees, including bending, twisting, turning, and crouching. Move, lift, carry, push, pull, and place objects weighing 25 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. \n\n\nDESIRABLE SKILLS \n\n\nEducation: Diploma from a technical, trade, or vocational school. \n\n\nRelevant Work Experience: At least 3 years of relevant work experience. \n\n\nSupervisory Experience: Supervisory experience not required. \n\n\nLicense or Certification: None \n\n\n*At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. 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