Description
Job Summary:
Respond to and resolve operational incidents at vacation villas during the evening shift, ensuring properties remain in optimal condition.
Key Highlights:
1. 100% operational profile with experience in general maintenance
2. Ability to diagnose and perform tasks without direct supervision
3. Strong problem-solving skills and strong sense of urgency
**Salary:** $18,000 MXN net per month \+ statutory benefits
**Location:** On-site employment
**MUST-HAVE:** Must reside in Tulum
**About the Company**
We are a company dedicated to operating and renting vacation villas, focused on delivering high-quality experiences for both guests and property owners.
**Job Objective**
To respond to and resolve operational incidents during the evening shift, ensuring properties remain in optimal condition and ready for operation.
**Candidate Profile**
* Experience in residential, vacation villa, or hospitality maintenance.
* 100% operational profile (not a supervisory position).
* Problem-solver, autonomous, and with a strong sense of urgency.
* Ability to diagnose and perform tasks without direct supervision.
**This position covers the evening shift, focused on incident response.**
**Mandatory (must know and execute across all areas)**
* Plumbing
* Electrical systems
* Air conditioning (installation and maintenance)
* Painting and finishing
* Drywall
* Pump systems
* Basic landscaping
* Pool maintenance
* Waterproofing
* Chukum application
**Responsibilities**
* Respond to operational incidents at villas during the shift (leaks, electrical failures, A/C issues, damages, etc.).
* Diagnose problems and implement immediate solutions.
* Ensure properties remain in optimal condition for guests.
* Perform general maintenance repairs.
* Follow up on pending items identified during the shift.
* Report relevant incidents and completed work.
* Assist with property preparation when required.
**Experience**
* 2–4 years in general maintenance (residential, villas, or hospitality).
* Demonstrable experience performing work across multiple disciplines.
* Accustomed to fieldwork and incident resolution.
**Skills**
* Strong problem-solving ability
* Sense of urgency
* Autonomy
* Responsibility
* Basic organizational skills
* Clear communication
Salary: $18,000\.00 per month
Workplace: On-site employment