Company Description Why work for Accor? We are much more than a global leader. We welcome you as you are and you can find a job and a brand that fits your personality. We support you to grow and learn every day, making sure that work gives purpose to your life, so that during your journey with us, you can continue exploring the endless possibilities that Accor offers. By joining Accor, each chapter of your story is yours to write and together we can imagine the hospitality of tomorrow. Job Description First impressions are everything! Your captivating smile and personality are the essence of a great Front Desk Agent at Fairmont Mayakoba. * Perform daily guest check-in and check-out functions in line with Fairmont Service Promise and guest expectations. * Take initiative to deliver a personalized experience. * Proudly promote hotel facilities, seeking opportunities to enhance guest stays through additional sales. Requirements Your experience and skills include: * A service-focused personality is essential * Previous experience as a Front Desk Agent. * Strong interpersonal and problem-solving skills. * Previous experience with Opera operating system. * Fluency in English; additional languages are an advantage. Additional Information **WHAT'S IN IT FOR YOU:** * Learning programs and the opportunity to obtain professional certifications. * Multiple benefits offered by Accor, such as discounted rates worldwide. * Opportunity to develop your talent and achieve global growth. * Ability to make a difference in the community through our Corporate Social Responsibility activities.