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Whether it's handling operational tasks, responding to guest requests, completing reports, sharing information about local attractions, or assisting guests with loading/unloading their vehicles and transporting luggage to and from rooms and/or the designated bell staff area, the Guest Experience Expert ensures transactions feel like a positive part of the experience. \n\n\nRegardless of your position, there are a number of fundamentals that support success—creating a safe work environment, following company policies and procedures, maintaining quality standards, and ensuring your uniform, personal appearance, and communication remain professional at all times. The Guest Experience Expert will always be on the move (standing, sitting, walking for extended periods, moving through narrow, confined, or elevated spaces, as well as ascending or descending service stairs and/or ramps); actively participating (must be able to move, lift, push, pull, and place objects without assistance weighing up to 50 pounds and up to 100 pounds with assistance; reach above and below knee level, bend, twist, stretch, and crouch). Performing all tasks in the best possible way (and other reasonable tasks as requested) is critical—Guest Experience Experts must get things right for guests and the business every time. \n\n\nDESIRABLE SKILLS \n\n\nEducation: High school diploma or equivalent certification from a General Educational Development (GED) program. \n\n\nRelated Work Experience: No related work experience required. \n\n\nSupervisory Experience: No supervisory experience required. \n\n\nLicense or Certification: None \n\n\n*At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.*\nMoxy was designed for entertainment. Seriously! Moxy, the vibrant and stylish alternative to the typical hotel experience, is tailored for active guests seeking fun new experiences both in the hotel and the city they’re visiting. Our lively common spaces and energetic staff help guests have a great time by creating spontaneous moments of fun. \n\n\n\n\n \n\nThe Moxy team takes their work seriously, but never themselves too seriously. They delight in creating a light-hearted and playful atmosphere and are warm and friendly toward those around them, welcoming everyone. 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