Description
Job Summary:
We are seeking a proactive Radio Controller to monitor incidents in real time, validate contracts, manage technical productivity, and ensure smooth operational flow.
Key Highlights:
1. Real-time incident monitoring and operational tracking.
2. Collaboration with supervisors to optimize technical productivity.
3. Resolution of operational issues to maintain team efficiency.
**Position: Radio Controller**
We are looking for a proactive individual to join our team as a Radio Controller. Your primary objective will be to track our field personnel and ensure daily operations proceed without interruptions.
**Responsibilities**
* Monitor incidents in real time and record them in Drive.
* Validate contracts in the GEEST system (submit closures and power readings upon completion of each installation).
* Check response times for centralized radios and follow up on contracts that are poorly attended or delayed.
* Collaborate with supervisors to ensure technicians’ productivity.
* Track staff attendance and report weekly productivity (closures and completions).
* Monitor GPS (DIMME) to prevent route deviations.
* Request tickets via the MEGA OW chatbot and send contracts to the base (PRO) via Telegram.
* Identify and clean up contracts to ensure crews always have billable work available.
* Oversee operations to resolve any issues or incidents promptly, preventing team downtime.
**Experience Requirements**
* Prior experience in monitoring, control centers, radio control, or similar roles.
* Proficiency with computers (Google Drive, Telegram, GPS).
* Organized and adept at quickly resolving problems.
**What We Offer:**
* Monthly take-home salary: $11,000
* Bonus scheme
* All statutory benefits
* Personal accident insurance
**Working Hours:** Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 3:00 PM.
**Work Location:** Santander 2010\-A, Santa Monica, 44220 Guadalajara, Jal.
If you meet the requirements and are interested in this position, apply through this channel!
Salary: $11,000\.00 per month
Workplace: On-site employment
Salary: $11,000\.00 per month
Workplace: On-site employment