With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities:* Monitor daily performance metrics of business advisors and administrative assistants, and implement necessary actions to achieve business objectives. Ensure that loans comply with credit risk policies prior to disbursement. * Plan and meet team performance targets. * Provide appropriate microcredit services to micro-entrepreneurs. * Portfolio quality equal to or less than 3.0% PAR > 30 days, as reported in portfolio reports. * Support and drive development of new products; provide growth strategies. * Obtain acceptable risk validations from the Internal Audit Department. * Follow up on collection management with delinquent clients, document such follow-ups, complete required forms, and verify and supervise follow-up activities conducted by subordinates. Submit monthly status reports on follow-ups to the Regional Supervisor. * Submit monthly portfolio closing reports. * Minimize fraud risk by supervising the application of necessary control tools. * Participate in recruitment and selection processes for required personnel. * Continuously train and develop the work team—both administratively and in the field—to ensure indicator quality, in strict adherence to company policies and procedures. * Properly manage and administer branch operations (e.g., utility payments and office security). * Build and foster a strong team by providing guidance, direction, and motivation to team members. * Conduct appropriate onboarding for new Business Advisors and Administrative Assistants. * Monitor training and development of Business Advisors and Administrative Assistants. * Plan and implement measures to mitigate risks. * Commitment to the Organization’s Mission, Vision, and Values. Participate in emergency training programs, drills, and activities held in locations affected by adverse events, disasters, emergencies, or incidents. Applicant Types Accepted: Local Applicants Only