Experience Concierge

Description

**Once. Once Observatorio is seeking an Experience Concierge in Lomas De Angelópolis II \- San Andrés Cholula, Puebla** -------------------------------------------------------------------------------------------------------------------- **Experience Concierge** ----------------------------- We are looking for charismatic, dynamic individuals with an outstanding service attitude to join our team as **Experience Concierge**. You will be the first point of contact between our visitors and the observatory experience, creating memorable moments through warm, professional, and personalized service. **Key Responsibilities:** -------------------------- * Greet and welcome individual visitors and groups. * Provide clear and engaging information about observatory experiences. * Guide and accompany visitors throughout their tour. * Address questions and support customer service. * Coordinate access, schedules, and visitor flow. * Maintain an organized, pleasant, and professional experience. * Assist with logistics and operations for special events or activities. * Promote a premium and memorable experience for every visitor. **Requirements:** ----------- * Excellent personal presentation. * Strong verbal communication skills and proactive attitude. * Passion for customer service and hospitality. * Energy, charisma, and friendly demeanor. * Ability to work effectively in a team. * Conversational English (preferred). * Experience in customer service, tourism, hospitality, or public relations (preferred). **We Offer:** -------------- * Excellent work environment. * Ongoing training. * Experience within an innovative and exclusive project. * Uniform and work tools. **Schedule:** ------------- * **Afternoon Shift:** + Sunday to Thursday: 3:30 p.m. to 10:30 p.m. + Friday and Saturday: 5:00 p.m. to 12:30 a.m. * 6 working days per week / 1 day off. **Salary:** $9,500 monthly plus tips. **Ideal for professionals in:** --------------------------- * Tourism * Hospitality * Public Relations * Communications * Customer Service * Premium Experiences Apply now and become part of a unique experience in Puebla. **Location:** Lomas de Angelópolis\-Sonata , Puebla **CONTACT:** Lic. Luis Osorio Dept: Human Resources **Desired Education Level:** Higher education \- incomplete **Desired Experience Level:** Mid-level **Departmental Function:** Customer Service **Industry:** Leisure, Travel, and Tourism **Skills:** * Customer service * Service-oriented attitude * Teamwork *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a14a3735200005f00c31576\&source\=indeed*