**Tiba IT is seeking an On-site Support Engineer in Rosa Maria Jáuregui – Querétaro, Querétaro** ---------------------------------------------------------------------------------------------- IMPORTANT IT COMPANY We require: SYSTEMS ENGINEER – PART-TIME **2 DAYS PER WEEK (TUESDAYS AND THURSDAYS) FOR ONLY 1 MONTH** Requirements: **Systems Engineering degree or related field – completed or incomplete** Experience: 2 years **Activities: Technical Support** Responsibilities: * Technical Support for IT infrastructure * User assistance * Preventive and/or corrective maintenance * Installation, configuration, diagnosis, component replacement, testing * Creation of tickets in the assigned incident management tool * Ticket tracking Knowledge and experience in: * Structured cabling * Telecommunications networks (voice, data & video) * Installation, preventive and corrective maintenance of computer equipment, printers, and access points * Ethernet TCP/IP protocols (switching & routing) * Advanced knowledge of Windows operating systems (XP, 7, 8, and 10) * Experience installing, configuring, and operating software (antivirus, remote computer control, etc.) * Experience with Incident and Problem Management tools based on ITSM We offer: ***$7,600 MXN GROSS monthly – approx. $6,900 MXN NET, statutory benefits.*** Schedule: **Tuesdays and Thursdays, 8:00 AM – 6:00 PM** Work location: **Carretera 57, Querétaro to San Luis Potosí – Santiago de Querétaro km*Santa Rosa Jáuregui, Qro.** **Desired education level:** Upper Secondary Education **Desired experience level:** Expert Level **Departmental function:** Technology / Internet **Industry:** Telecommunications *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=695d37f26800004100b221cc&source=indeed*