Description
Join our team as **Driver Manager!**
**Job Objective:**
Coordinate, supervise, and manage the driver team, ensuring proper assignment of services, adherence to schedules and operational standards, with a clear focus on **customer orientation, operational efficiency, and service quality**.
**Key Responsibilities:**
* Plan and assign work roles to drivers, ensuring fairness, compliance with working hours and rest periods as stipulated by current regulations.
* Supervise driver team performance, promoting productivity, discipline, and service quality.
* Monitor and verify service mileage in accordance with established guidelines.
* Address, analyze, and resolve operational incidents related to driving personnel.
* Ensure accurate communication of guidelines, operational changes, and priorities to the team.
* Foster a culture of service, safety, and customer attention.
* Coordinate with other departments to ensure service continuity and quality.
**Requirements:**
* Completed bachelor’s degree in Logistics, Transportation, Industrial Engineering, or related field.
* Minimum of **2–3 years’ experience managing work teams**, preferably drivers or operations.
* Experience in logistics, transportation, or distribution (mandatory).
* **Strong customer and service orientation.**
* Prior experience working with operational teams.
* **Desirable experience in customer service, service delivery, or commercial/sales areas**, enabling enhanced user experience and operational decision-making.
**Skills:**
* Leadership and personnel management
* Effective communication
* Problem solving
* Organization and planning
* Working under pressure
* Decision making
* Results-oriented mindset and customer service focus
* Emotional intelligence and conflict management
**We Offer:**
* Indefinite-term employment contract
* Savings fund
* Gym discount
* Job stability and growth opportunities
**Location:** On-site employment
**Position Type:** Full-time
Salary: $22,000\.00 \- $24,000\.00 per month
Benefits:
* Company parking
Workplace: On-site employment