Logistics and Operations City: PUEBLA Publication Date: Dec 23, 2025 Schedule: Mixed Description: OPERATIONS ASSISTANT Role: OPERATIONS ASSISTANT Verify and report route reconciliations for TR1 and TR2 (Pickup/Delivery) to ensure item entry and exit from units and the platform at the COP, thereby ensuring full traceability and preventing item theft, as well as supporting general administrative tasks for operational control. Variable Metric Responsibility (Amount in $) Route Reconciliation Reconcile routes TR1 and TR2 100% Guarantee Compliance % Compliance 97% IST ATTEMPT Manual Entry Average number of items 0 Cost per Shipment % Compliance $13.42 1. Execute route reconciliations for TR2 and TR1, verifying that all routes entering/leaving the COP reflect identical quantities of items entering/exiting—whether collected, delivered, or both—and ensuring the Operator signs acceptance for any discrepancy, to prevent item theft. 2. Obtain information regarding items with reconciliation discrepancies on TR1 and TR2, identifying each incident-laden waybill, questioning the Operator, and requiring immediate delivery of the missing item, to guarantee all items continue flowing through the Estafeta network and maintain full traceability. 3. Issue records for all items remaining on the platform, registering, locating, and managing all pending shipments awaiting dispatch to route on the platform, to physically identify items on the platform and confirm that all items have a recorded pending status on the platform. 4. Analyze fuel performance for TR2 routes, conducting daily audits to monitor fuel loading (high and low performance), to provide information to the Supervisor to prevent improper use and fuel theft. 5. Report reconciliation results for TR1 and TR2 and fuel performance audits to the Supervisor, documenting and submitting the daily report upon completion of reconciliations and fuel performance audits, so the Supervisor can implement corrective and/or preventive actions with the Operator/route involved in incidents to avoid recurrence. General Purpose Results Key Functions Decision-Making 11/19/24, 10:08 a.m. Job Profile Preview https://performancemanager4.successfactors.com/xi/ui/jdmng/pages/jobProfilePrintPreview.xhtml?_s.crb=Qy3HNl9TQZpd7msWhpDxeHGHji0YDK6V… 1/3 Halt the TR2 Operator / Route Assistant at the COP if a reconciliation discrepancy is detected. Require immediate delivery of the missing item, as well as the TR2 Operator / Route Assistant’s signature acknowledging the reconciliation discrepancy. Determine, based on analysis, which TR2 routes require fuel performance audits. Manage the location of pending items on the platform. Follow up on sanctions related to TR1 and TR2 reconciliation incidents. 1. Supervisor: To specifically track reconciliation results for TR1 and TR2 and fuel performance audit outcomes. 2. Route Operator / TR2 Route Assistant: To verify correct execution of the unloading process. 1. Customers: To clarify order fulfillment and verify pending items. Education: University-level. Incomplete or completed degree. Microsoft Office: Intermediate. Data analysis using pivot tables, formulas, presentation of activity results, daily indicator reporting. Warehouse: 6 months. Data analysis, identification and improvement of indicator deviations, inventory execution, control of item inflows and outflows. Internal Relationships External Relationships Work Tools EMAIL ACCOUNT EXTENSION LAPTOP Education Knowledge Profile Experience Profile 11/19/24, 10:08 a.m. Job Profile Preview https://performancemanager4.successfactors.com/xi/ui/jdmng/pages/jobProfilePrintPreview.xhtml?_s.crb=Qy3HNl9TQZpd7msWhpDxeHGHji0YDK6V… 2/3 People management, negotiation for conflict resolution. Competencies Safety and Well-being Results Orientation Teamwork Creativity and Openness to Change Customer Service Business Vision Team Leadership 11/19/24, 10:08 a.m. Job Profile Preview https://